Sony - 65" Class (64-1/2" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV with High Dynamic Range
Model: XBR65X900C
SKU: 2639146
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I purchased this from Best buy on 01/25/16, had it delivered on 02/06/16. Initially the light bleed in the corners were a minimum but after some pretty continuous playback the light bleed became a lot more evident during movies and such. During video games and non dark scenes I haven't seen much better upscaling or more accurate colors. Sony did a great job with those. It's a shame that the light bleed on these models are so bad. I would definitely purchase an extended warranty at bestbuy/hhgreg or wherever you get it to make sure if you have any issues you aren't stuck with an expensive eyesore. I retuned the first one seen here. If it stayed about as dim as it started I would have been completely happy about the product (see credits picture). Even if it got brighter over a few days. I just haven't seen any other displays look as bad as this after a few days of playback. The second TV is a lot better so far. I've had it for about a week and the light bleed hasn't become too bad. You only really notice it during letterbox movies or dark scenes. I wouldn't recommend this tv if you wanted a TV primarily for movies for this reason. If you are planning on playing video games or watching sports where there are all bright areas I believe this TV is the best out there for those things due to the superior 4k upscaling and color quality. If you want to only really watch movies or something go with an OLED within your budget. For videogames I couldn't be happier with another monitor.
Posted by Kovain
I originally went into Best Buy looking to purchase a Samsung 4k tv. But after speaking with employees and seeing this tv, I was impressed. The picture looked great and the design was incredible. The tv was the thinnest I have seen and it was also android tv which I really liked. To top it off, it also came with its own wall mount so I didn't have to make an extra purchase. So, I decided on this one instead of the Samsung I originally was set on. However, as soon as I got it home and all set up, I was disappointed. Along the bottom and the corners, there was terrible light bleed. During dark scenes or letterbox movies, the light bleed is so bad, it distracts you from what you are watching. Dark scenes and the blacks get washed out and look gray. As I looked into this, the reviews on several sites, including Best Buy and Sony all talk of the light bleed issue. I called Sony and was told there is not an issue with this tv but I could start a trouble ticket on it. I called Best Buy instead and spoke to them about this and showed them pictures. They were great in helping replace this and try another. But the second tv was just as bad with the light bleed as the first. I spoke to Sony again on phone and even communicated with them by email sending them pictures of the problem. After about a week of this, I received a call from Sony telling me their technicians stated that this tv was operating within normal parameters. I was not happy with this. I asked them if an obvious physical defect was normal for a brand new tv as expensive as this. It should be noted that with both, I did as instructed and checked all the settings and did several factory resets. That does not fix a physical defect as I pointed out to them that they denied was an issue. So, I contacted Best Buy once more and decided to give up on Sony and go with the original Samsung I first intended on purchasing. Best Buy was very helpful in helping with a third try. Now, I started all this in late December and at the beginning of February, they ordered the Samsung replacement for me. Well, On the 16th it was delivered and I was happy, until they unboxed the Samsung. Cracked screen!!! Ya, my luck, so now I have to wait until around the 25th when they say they should have one in stock to deliver. So, I learned that I should have gone with my first thought and avoided this Sony. This experience also caused me to reconsider a couple other Sony purchases since then. Sorry Sony. But thank you Best Buy for being helpful.
Posted by Chris
The Sony XBR-65X900C is a great television overall but I had significant trouble with it's black levels despite efforts to adjust it's picture settings. I experienced what is called a flashighting effect. Flashlighting is when a white cloud like area of the screen is present when watching programs that have dark scenes or when watching a movie displayed in letter box. The flashlighting effect I experienced was most significant around the corners of the screen but was also present around the edges. Sony's engineers told me that what I was experiencing is within normal operating parameters. Best Buy's salesperson told me that he had heard this complaint before and that the television should not be having this problem. I just returned the television and am awaiting a new one, the same model, to see if the problem I was having was an anomaly and specific to the television I bought. I am hoping, when the new one gets here, it will not have the same problem or I will return it also and purchase a different model. With all of that said, the television's color and picture clarity was outstanding. In addition to this, the television's user interface, i.e. android operating system, was outstanding as well. If, when I get my new television and the black levels are where they should be, I would highly recommend others consider purchasing this television.
Posted by techyone
Customers appreciate the superb picture quality and 4K resolution of this 65-inch TV, frequently praising its ease of use and attractive design. Many found the price to be reasonable, and some also noted the TV's lightweight nature. However, some users experienced issues with light bleed and the operating system, while others had concerns about the remote control and mounting bracket.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.