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Specifications
  • Noise Cancelling (Active)
    Yes
    Connection Type
    Wireless
    Wireless Connectivity
    Bluetooth
    True Wireless
    No
    Maximum Wireless Range
    32.81 feet
    Built-In Microphone
    Yes
  • Key Specs
    • Noise Cancelling (Active): true
    • Connection Type: Wireless
    • Wireless Connectivity: Bluetooth (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
    • True Wireless: false (These headphones not only lack wires between the device and headphones, they also lack wires between the headphones themselves. (true wireless is really only possible with in-ear headphones))
    • Maximum Wireless Range: 32.81 feet
    • Built-In Microphone: true
    • Carrying Case: true
    • Microphone Features: Noise cancelling
    • Headphone Fit: Over-the-Ear
    • Adjustable Headband: true
    • Battery Life: 30 hours (Battery life will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. As with all batteries, the maximum capacity of this battery will decrease with time and usage.)
    • Battery Charge Time: 3 hours (Battery charge time will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. Charging time will likely decrease with time and usage of the battery.)
    • Works With: Google Assistant, Amazon Alexa, Siri (Compatible with or able to be connected to other smart devices or applications.)
    • Voice Assistant Built-in: Google Assistant, Amazon Alexa (A digital assistant built into the device that uses voice commands to answer questions and control smart devices.)
  • General
    • Brand: Sony
    • Model Number: WH1000XM5/B
    • Product Name: WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones
    • Color: Black
  • Audio
    • Noise Cancelling (Active): true
    • Sound Isolating: true
    • Environmental Noise Control: true (A technology that automatically or manually adjusts, or eliminates, ambient background sound to allow conversational voices to be heard clearer.)
    • Integrated Amplifier: false
    • Volume Limiting Function: false
  • Connectivity
    • Connection Type: Wireless
    • Wireless Connectivity: Bluetooth (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
    • True Wireless: false (These headphones not only lack wires between the device and headphones, they also lack wires between the headphones themselves. (true wireless is really only possible with in-ear headphones))
    • Bluetooth Version: 5.2 (The Bluetooth specification formalized by the Bluetooth Special Interest Group. All versions of the Bluetooth standard are backwards compatible with previous versions.)
    • Maximum Wireless Range: 32.81 feet
    • Number Of Devices Connectable Simultaneously: 2
  • Features
    • Built-In Microphone: true
    • Carrying Case: true
    • Microphone Features: Noise cancelling
    • Controls: Volume, Track selection, Mute, Call
    • Body Metrics Measured: Not Applicable
    • Lighting Type: None
    • High Resolution Audio: Yes (Hear music the way musicians and sound technicians intended it to be heard. Products that support hi-res audio deliver audio signals with a dynamic range and bandwidth far greater than that of a standard CD so you'll be able to enjoy pure music with outstanding sound quality. The device supports high-resolution audio signals, which more closely resemble the quality of music as it was originally recorded, with more texture and detail than can be heard via typical music streaming services or CDs.)
  • Design
    • Headphone Fit: Over-the-Ear
    • Style: General use
    • Adjustable Headband: true
    • Foldable Design: true
  • Power
    • Rechargeable: true
    • Battery Life: 30 hours (Battery life will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. As with all batteries, the maximum capacity of this battery will decrease with time and usage.)
    • Battery Charge Time: 3 hours (Battery charge time will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. Charging time will likely decrease with time and usage of the battery.)
    • Charging Accessory Included: Cable
    • Charging Interface(s): USB (The connection for transmitting power to charge the device.)
    • On/Off Switch: Yes
  • Compatibility
    • Works With: Google Assistant, Amazon Alexa, Siri (Compatible with or able to be connected to other smart devices or applications.)
    • Voice Assistant Built-in: Google Assistant, Amazon Alexa (A digital assistant built into the device that uses voice commands to answer questions and control smart devices.)
  • Dimensions
    • Product Height: 10.36 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
    • Product Width: 8.85 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
    • Product Length: 8.65 inches (The out of box length of the item. Length is measured as the longest dimension of the item.)
    • Product Weight: 0.551 pounds (The out of box weight of the item.)
  • Warranty
    • Warranty - Parts: 1 year
    • Warranty - Labor: 1 year
  • Other
    • UPC: 027242923232

The WH-1000XM5 headphones rewrite the rules for distraction-free listening. Two processors control 8 microphones for unprecedented noise canceling and exceptional call quality.

  • Active Noise Cancelation: From airplane noise to people’s voices, our WH-1000XM5 wireless headphones with multiple microphone noise canceling keep out more high and mid frequency sounds than ever.
  • Magnificent sound, engineered to perfection: The light and rigid precision-engineered driver unit improves high frequency sensitivity for more natural sound quality.
  • Crystal clear hands-free calling: With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations.
  • All day power and quick charging: With up to 30 hours of battery life, you’ll have enough power even for long trips. If you need to charge in a hurry, you can get 3 hours' worth of charge after just 3 minutes with an additional USB-PD compatible AC adapter.
  • All day comfort with an elegant design: These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds.
  • Multipoint connection: For total convenience, these Bluetooth headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically.
  • Speak to Chat: As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound – handy if you want to keep your headphones on or talk hands-free.
  • Collapsible case saves space: Carry your headphones effortlessly in the redesigned case.
  • Instant pause. Instant play.: Just take the headphones off and the music stops – a capacitive sensor knows when you are wearing them. It also helps improve detection accuracy and design. Put the headphones back on and the music starts again.
Whats Included
  • Headphone
  • Carrying Case
  • USB Cable
  • Connection Cable
  • Warranty Card
  • Reference Guide
Product Manuals

Q: Can you connect these headphones to two devices simultaneously?

A: These headphones allow you to connect to up to two devices simultaneously.

Q: What is the battery life of the headphones?

A: The battery life of the headphones is 30 hours.

Q: Do these headphones have a built-in voice assistant?

A: These headphones have Google Assistant built-in.

Q: How many microphones are used for noise cancellation in these headphones?

A: Eight microphones are used for noise cancellation in these headphones.

Q: What is the maximum wireless range of the headphones?

A: The maximum wireless range of the headphones is 32.81 feet.

Q: Is the headband adjustable?

A: The headphones have an adjustable headband.

Q: Sony - WH-1000XM4 Wireless what improvement newer model?

A: The model has several differences. There are more microphones, different design, especially around the hinges, improved ANC and upgraded bluetooth codec support (from 5.0 to 5.2) and other internal design changes.

Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black

Model: WH1000XM5/B
SKU: 6505727
$299.00
Save $100.99
Comp. Value: $399.99
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Pros for Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
Sound Quality, Comfort, Battery Life, Weight, BassThere were no pros for this productSound Quality, Comfort, Battery Life, Bass, WeightSound Quality, Battery Life, Comfort, Fit, Transparency Mode
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Price, Volume, Foldability, Connectivity, Water ResistanceThere were no cons for this productPrice, Volume, Touch ControlsPrice

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Reviews

Customers are saying

Customers are pleased with the noise cancellation, comfort, battery life, design, lightweight, and ANC features of the WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones. They appreciate the excellent sound quality, exceptional microphone performance, and comfortable fit. However, some customers have concerns about the price, connectivity issues, and lack of bass.

This summary was generated by AI based on customer reviews.

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    Sony’s Best Noise Cancelling Headphones Yet

    Sony has been at the top of the line for years now when it comes to Noise Cancelling Headphones, and their latest addition continues that tradition. So far my experience with the WH-1000XM5 have been excellent! UNBOXING & SETUP: - Sony has really impressed me this time around with their minimalist packaging and unboxing. Its a subtle thing but its just nice that everything is recyclable and it does not come with a bunch of extra packaging, twist ties, and plastic wrap. - Once you take them out of the carrying case, they are essentially ready to use! Just connect them to your phone / tablet / computer and you are ready to go! - Sony recommends downloading their Sony Headphone App as well, which is definitely useful. Especially since it downloads any software updates needed for the headphones in the future. PROS: - I absolutely love the refreshed design on these! The XM3 / XM4 had the same design which was fine, but the XM5’s really have a more modern sleek look to them that are a big upgrade. - I was very impressed with how light these are and how comfortable they are! Sony opted for more of a plastic feel to keep them lighter, but I don’t think it makes them feel cheap. I think it was the right choice to make to keep all day comfort in mind as well as portability. - On that note, I wore these for a long time and they were comfortable the entire time. The adjustable headband is better fitting, the ear pads are comfortable, and they are not too tight at all. - When I first put these on I was truly blown away at the Noise Cancelling. I have used plenty of noise cancelling headphones in the past, but these easily offer the best noise cancelling I have used. Instantly you are taken back by how much sound they drown out. - The Sound Quality is of course exceptional! Everything I listen to is so crisp and offers a ton of clarity. The dialogue / vocals are excellent, the bass is impactful, and everything about the music or show you listen to just feels alive. Overall I am very pleased with how great these sound. - The touch controls are once again excellent as well! You can pause, play, change tracks, change from noise cancelling to transparency mode, and if you hold your hand over the right touchpad you can quickly hear what’s going on around you which is an cool little trick. - Taking calls on the XM5’s are fantastic as well! I can tell the call quality has improved and people have told me the mics sound great on their end as well. Definitely would be really easy to use for phone calls, work meetings, or gaming as well. - Battery life is really solid too! 30 hours with ANC on, 40 without ANC, and they give you 3 hours of playback from 3 mins of charging if you are in a pinch. - Lastly, the minor details all work well too! They still offer a aux port, still charge via USB-C, and the carrying case feels premium. CONS: - I do wish these had a waterproof design for use outdoors or while working out. - The carrying case is larger than before since the headphones do not collapse/fold in, and instead just lay flat. However I still think the carrying case is really nice. BOTTOM LINE: - The Sony WH-1000XM5’s are simply the best Noise Cancelling Headphones you can buy! They offer superb Sound, Noise Cancelling, have great features, and are very comfortable! Plus Sony headphones just work with everything - Android, Apple, Windows, you name it. If you are in the market and want the best headphones possible, these are the ones to buy!

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver

    Posted by NJuice

  • Rated 5 out of 5 stars

    Awesome porchace

    I recently purchased the XM5 headphones, and they exceeded my expectations in nearly every way. Here’s a breakdown of my experience: What I Liked: Exceptional Sound Quality: The audio performance is phenomenal, with deep bass, clear mids, and crisp highs. Whether I’m listening to music, podcasts, or watching movies, the sound is immersive and well-balanced. Comfort: The lightweight design and plush ear cups make these headphones incredibly comfortable, even during extended use. I’ve worn them for hours without any discomfort. Noise Cancellation: The noise-canceling feature is among the best I’ve experienced. It effectively blocks out background noise, allowing me to focus completely, whether at home or in a busy café. Battery Life: The battery life is impressive. I’ve gone several days of regular use without needing to recharge. Build and Aesthetics: The XM5 has a sleek, modern design that feels both premium and durable. The materials used are top-notch, and the attention to detail is evident. What Could Be Improved: Touch Controls: While the touch controls are convenient, they can sometimes be overly sensitive, resulting in unintended commands. A bit more refinement would make them perfect. Price: These headphones are on the higher end of the price spectrum. While the quality justifies the cost, it might not be accessible for everyone. Overall, the XM5 is a fantastic product that delivers a premium listening experience. I highly recommend it to anyone looking for top-tier headphones with excellent sound, comfort, and noise cancellation.

    Posted by VaibhavB

  • Rated 5 out of 5 stars

    Unrivaled Noise Cancellation Experience

    I recently purchased the Sony WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones in Black, and I must say that these headphones have completely transformed my audio experience. From their exceptional sound quality to their industry-leading noise cancellation capabilities, the WH-1000XM5 headphones are a true testament to Sony's commitment to innovation. Let's start with the sound quality. The WH-1000XM5 headphones deliver an immersive and detailed audio experience that is truly outstanding. The soundstage is wide, allowing me to accurately perceive the position of instruments and vocals in the mix. The bass is powerful and well-defined, without overpowering the other frequencies. The mids are rich and clear, while the highs are crisp and nuanced. Whether I'm listening to my favorite music genres, watching movies, or playing games, every sound is reproduced with remarkable clarity and depth. The noise-canceling technology in these headphones is simply exceptional. Sony has truly mastered the art of noise cancellation, and the WH-1000XM5 takes it to the next level. Whether I'm in a noisy office, on a crowded train, or in a bustling café, the headphones effectively block out the ambient sounds, allowing me to enjoy my music or focus on my work without distractions. The adaptive noise cancellation feature analyzes the surrounding environment and adjusts the level of noise cancellation accordingly, ensuring an optimal listening experience in any situation. The comfort of these headphones is another aspect that deserves praise. The over-the-ear design provides a secure and comfortable fit, even during long listening sessions. The ear cups are plush and well-padded, and the headband distributes the weight evenly, reducing any pressure or discomfort. The overall build quality is excellent, with a sleek and durable design that exudes premium craftsmanship. The battery life on the WH-1000XM5 is impressive. With a single charge, I can enjoy up to 30 hours of uninterrupted listening. Additionally, the quick charging feature provides several hours of playback with just a few minutes of charging, ensuring that I never have to be without my favorite headphones for long. The integration of smart features and connectivity options further enhances the user experience. The headphones seamlessly connect to my devices via Bluetooth, and the companion app allows me to customize the sound settings and adjust the noise cancellation levels to my preference. The touch controls on the ear cups are intuitive and responsive, providing convenient access to playback controls, volume adjustment, and more. In summary, the Sony WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones are a remarkable audio companion that delivers unparalleled sound quality and exceptional noise cancellation capabilities. Whether you're a music enthusiast, a frequent traveler, or someone who simply appreciates high-quality audio, these headphones are a worthwhile investment. Sony continues to raise the bar with their audio technology, and the WH-1000XM5 headphones are a testament to their commitment to providing an immersive and enjoyable listening experience.

    Posted by JustinW

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