Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones - Black
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Key Specs
- Noise Cancelling (Active)Yes
- Sound ModeStereo
- Connection TypeWireless
- Wireless ConnectivityBluetooth, NFC
- True WirelessNo
- Built-In MicrophoneYes
- Carrying CaseNo
- Microphone FeaturesNoise cancelling
- Headphone FitOver-the-Ear
- Adjustable HeadbandYes
- Battery Life35 hours
- Works WithGoogle Assistant, Siri, Amazon Alexa
General
- Product NameWH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones
- BrandSony
- Model NumberWHCH710N/B
- ColorBlack
- Color CategoryBlack
Audio
- Noise Cancelling (Active)Yes
- Sound IsolatingNo
- Environmental Noise ControlYes
- Minimum Frequency Response7 hertz
- Maximum Frequency Response20 kilohertz
- Impedance72 ohms
- Sensitivity94 decibels adjusted
- Volume Limiting FunctionNo
- Sound ModeStereo
- Driver Size30 millimeters
Connectivity
- Connection TypeWireless
- Wireless ConnectivityBluetooth, NFC
- True WirelessNo
- Bluetooth Version5.0
Features
- Built-In MicrophoneYes
- Carrying CaseNo
- Microphone FeaturesNoise cancelling
- ControlsVolume, Track selection, Voice assistant, Call
- Body Metrics MeasuredNot Applicable
- Bone Conducting TechnologyNo
- Lighting TypeNone
Design
- Headphone FitOver-the-Ear
- Adjustable HeadbandYes
- Foldable DesignYes
Power
- RechargeableYes
- Battery Life35 hours
- Charging Accessory IncludedCable
Compatibility
- Works WithGoogle Assistant, Siri, Amazon Alexa
Warranty
- Manufacturer's Warranty - Parts1 year
- Manufacturer's Warranty - Labor90 Days
Other
- UPC027242918948
Customer reviews
Rating 4.4 out of 5 stars with 2929 reviews
(2,929 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, battery life, price, and sound quality of the WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. They appreciate the comfort of the headphones, saying they are "very comfortable and not too heavy." Customers also mention that the battery life is "fantastic" and the noise cancellation is "perfect." However, some customers are negative about the volume and bass, saying that the headphones "not enough volume on bluetooth" and "wish it had more bass."
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Noise cancellation
Rated 5 out of 5 stars
Easy to use, lightweight, excellent battery life
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mainly use for chores or study at home. Like 1-4 hours a few times per week. It dosent come with a case but i just hang it up like you would a horse shoe i guess. It dose have a cheap plastic type of feel, bc it feels so light with thin hollow sounding plastic. But i havent had any major drops and I dont have kids either so it holds up just fine. It sounds great, even when its loud its not overkill. Im a light user so i dont crank the sound often. One issue is im having issues with the Sony sound app. Thats the main reason i chose this headphone above others in its price range (68$ black friday deal) was for the customization. I have another wireless ear bud that works with the app fine but could not add this one to it, even when given the option within the app. I dont think it should be so difficult but maybe ill figure it out one day. Im not too worried about it though as I dont have a lot of background noise I need block out when using them. The C charger cable is very short, so dont plan on charging while in use, and it dosent come with a charging block. I dont notice a big difference with the noise canceling feature with loud noises like construction but I do notice it working when i cant hear my cat purring lol. The ambient sound feature is nice. I have yet to test it on an airplane or crowded commute. Phone calls work just fine, I can hear the caller clearly, even if they cant hear me (when my phone I like how i can do mild chores with them on, they stay in place and keep my ears warm in the winter. The foam padding is comfortable, havent gotten any fatigue from wearing them too long, maybe the backs of my ears get sweaty. I does have an aux cord port, but doesnt come with an actual cord. In the pictures the red plastic tabs are just the removable plactic wrap from the factory, i kept the red plastic just cuz. All in all i love them and glad i got them at a good price. In my opinion if you are paying full price for this why not include a charging block and aux cord for your buyers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IDontPayFullPrice,
Thank you for sharing an in-depth review with your WHCH710N. We're glad to hear you like the great sound, ease of use, lightweight, excellent battery life, comfortable fit, and overall performance of the headphones. We are sorry but the WHCH710N is not compatible with the Sony Headphone| Connect app. Also, the noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. For reference: https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752735.html
We appreciate your input and taken note of your feedback. The WHCH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life, Comfort, Noise cancellation
Rated 3 out of 5 stars
Material quality is not good enough!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been good overall other than the quality of the material. It's not even been a month for me and got cracks already around the corner of the headband(both the side). I really do support this headphone especially for the Noise cancellation option which is amazing. Pros: * Long battery life * Comfortable *Sound quality *USB-C cons: Poor plastic material.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Headphone,
Thank you for sharing your experience with us. While we are glad you like the sound quality, comfort and noise features of the headphones, we're sorry to hear what happened on the unit. The limited warranty of your headphones does not cover any kind of accidental or physical damage. We greatly appreciate your feedback and we do apologize for the inconvenience. Thank you for purchasing Sony. - Kris
- Pros mentioned:Battery life, Good sound, Noise cancellation
Rated 4 out of 5 stars
Good for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this headset. It has good sound and blocks sound well. What I don’t like is they don’t fold up when I’m not using them…other than that they are great! I used them on my trip to Mexico and they stayed charged for the plane ride. I was able to block out the other passengers and enjoy the ride.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ToshibaFireTv,
Awesome! We're glad you like your new headphones particularly with noise cancelling features. Your feedback is greatly appreciated. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life, Comfort, Noise cancellation
Rated 3 out of 5 stars
For $200+ headphones, I expected more from Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for home use, since COVID-19 has forced so many people to work from home. These headphones are fine for indoor use or quite outdoors settings. If you're a daily commuter in a big city, it won't block out the outside noise completely. Pros: * Long battery life - I can use these for 3+ days before I have to charge it. I use them about 4+ hours a day and my wife uses them around the house while cooking or relaxing. * Comfortable - I use this working from home, since COVID-19 has closed many offices. I wear them 4+ hrs a day and they don't bother me. Ears get a little sweaty after wearing them for a long time. *Sound quality - clear, crisp sound. Just what you expect from Sony. Not overly loud but plenty loud for your average user. *Microphone - I have not had a single person say they had issues hearing me in a phone conversation using these. *USB-C - love the fact they switched to USB-C. For Samsung and newer iPhone users. Cons: *Cheap plastic material. I think the type of plastic they used was too brittle and not flexible enough for durability (see picture) for putting on and taking off. In less than 2 months of use, both sides of the headphones have cracked. While it doesn't affect the ability to adjust the size of the headphones, but you would expect more for headphones with a sticker price of $200 or $250. Maybe it is because of my big head, that I have to stretch the headphones a little more than the average person, but none the less, it shouldn't happen with headphones at this price point. For the average user, these headphones are more than plenty. Ideal for music, watching videos, or phone calls in a indoor setting. I am sure they would work fine mowing the lawn too. Just won't block out the lawn mower completely. However, if you're looking for high end noise canceling, these are definately not for you. You will probably need to look at a higher price point. The reason I gave these only 3 stars, is simply the quality of the materials used didn't fit the high sticker price. Otherwise for my use, I dont have any complaints about the headphones when actually using them. For $88, I kept them but if I would have returned them if I had paid the full sticker price.
This review is from Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones - Gray
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi,
Thank you for sharing your experience and detailed review with our WHCH710N. We're glad to hear that you like the battery life, comfort, sound quality, microphone and USB- C of the headphones, we regret that the material did not meet your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you for your feedback and choosing Sony! - Kris
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Quality wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight, comfortable, quality performance per stated specifications. I purchased them at a bargain basement price. They make my ears somewhat warm but overall very happy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cool,
Excellent! We're delighted to know that you like the lightweight, sound performance and price of your new headphones. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life, Noise cancellation
Rated 5 out of 5 stars
Great sound and long battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing and I love that battery seems to last forever.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Worthington,
Awesome! We're really happy to hear your enjoyable experience with the amazing sound quality and long battery life of your new headphones. The WHCH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Noise cancellation
Rated 3 out of 5 stars
I was happy.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was happy...sound great, luv the noise cancelling, luv Sony products, luv Best Buy. 10 months after.... about to get ready to take a trip and noticed a crack in the plastic where the headphone extends and at the same time, the material has torn and now showing the sponge. Disappointed and shocked, given the Brand and price.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Sony - WH-CH710N Wireless Noise-Cancelling Over-th
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones in Black are a perfect blend of advanced technology, superior sound quality, and comfortable design. With their noise-cancelling capabilities and long-lasting battery life, these headphones offer an immersive listening experience. In this review, we will explore the key features and benefits of
I would recommend this to a friend
Q: Questioncan I use these for watching television and can the sound only be heard through the headphones and not in the room
Asked by linda.
- A:Answer We have a large screen Vizio tv and want to know which headphones would work so the tv would only be heard through headphones?
Answered by Stella
Q: QuestionWill these head phones connect to WiFi with out Blue Tooth?
Asked by Dalbs.
- A:Answer No, these work using bluetooth for wireless connectivity, and also come with 3.5mm cable for wired connectivity. Don't know if there are headphones out there that use wifi for connectivity...but maybe they do exist.
Answered by TechieGamer
Q: QuestionCan these cancel out any noise without playing music?
Asked by Jungkook.
- A:Answer They produce a static(white noise) sound ( not loud) when not playing music with ANC on. It isn't as nice when the music is playing. I would suggest quiet music over just the noise cancelling.
Answered by Daniel
Q: QuestionCan I use these on my Samsung tv
Asked by Mimi.
- A:Answer Hi Mimi, Yes, for you to able to connect the headphones via Bluetooth connection the television must support A2DP otherwise it will not work. Happy to help, David
Answered by SonyListens
Q: QuestionAre they 35 mm or optically ?
Asked by Anonymous.
- A:Answer They come with a 3.5mm cable to connect to devices that do not have Bluetooth. You can also buy an adapter to connect 3.5mm to Toslink digital optical. I haven't used one those but I do use a Toslink-HDMI adapter that I bought at Best Buy to connect my TV that doesn't have any wireless built in to my Sony wireless speakers.
Answered by JayT
Q: QuestionAre these sweat proof?
Asked by 1234.
- A:Answer Hi Fred, Unfortunately, the WH-CH710N is not sweatproof. Regards, David
Answered by SonyListens
Q: QuestionDo these work on airplanes or do I need wired headphones
Asked by Ross.
- A:Answer The Bluetooth function works fine for listening to you personal, offline music, even if your phone is in airplane mode. You can also use the on-board Wi-Fi on some planes to listen to streaming content. If you are asking if they will work with the plane's audio, the answer is yes, but only as a wired headset. You will need a standard stereo patch cord (male to male mini-plug). Depending on how the aircraft is equipped, you may also nee a special adapter to use both stereo channels.
Answered by DrMike
Q: QuestionI currently have these but I can't use the mic when using it on a pc game. is there a reason behind this?
Asked by Jack.
- A:Answer Hi Jack, Thank you for purchasing the WHCH710N. We regret to hear that the mic is not working on your PC game. We'd like to help isolate the issue. Depending on the video calling app, the voice call may not be available when connected using the A2DP profile, so make sure to select the HFP/HSP profile when you want to use the headphones for video calls. Please open this link below as reference on how to use Bluetooth headphones for video calls on a computer: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch710n/articles/00250089 Regards, Kristina
Answered by SonyListens