Specifications
- Noise Cancelling (Active)YesSound ModeStereoConnection TypeWirelessWireless ConnectivityBluetooth, NFCTrue WirelessNoMaximum Wireless Range30 feet
- Key Specs
- Noise Cancelling (Active): true
- Sound Mode: Stereo
- Connection Type: Wireless
- Wireless Connectivity: Bluetooth, NFC (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
- True Wireless: false (These headphones not only lack wires between the device and headphones, they also lack wires between the headphones themselves. (true wireless is really only possible with in-ear headphones))
- Maximum Wireless Range: 30 feet
- Water Resistant: false (Resists some degree of water penetration.)
- Built-In Microphone: true
- Carrying Case: true
- Microphone Features: Noise cancelling
- Headphone Fit: Over-the-Ear
- Adjustable Headband: true
- Battery Life: 30 hours (Battery life will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. As with all batteries, the maximum capacity of this battery will decrease with time and usage.)
- Battery Charge Time: 3 hours (Battery charge time will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. Charging time will likely decrease with time and usage of the battery.)
- Works With: Amazon Alexa, Google Assistant, Siri (Compatible with or able to be connected to other smart devices or applications.)
- Voice Assistant Built-in: Amazon Alexa, Google Assistant (A digital assistant built into the device that uses voice commands to answer questions and control smart devices.)
- General
- Brand: Sony
- Model Number: WH1000XM4/B
- Product Name: WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones
- Color: Black
- Audio
- Noise Cancelling (Active): true
- Sound Isolating: true
- Environmental Noise Control: true (A technology that automatically or manually adjusts, or eliminates, ambient background sound to allow conversational voices to be heard clearer.)
- Minimum Frequency Response: 4 hertz (Describes the maximum range of frequencies or musical tones a product can reproduce, from very low tones to very high treble tones. The minimum frequency or musical tone the speaker can reproduce. High treble tones have higher frequencies while low tones and deep bass have lower frequencies.)
- Maximum Frequency Response: 40 kilohertz (Describes the maximum range of frequencies or musical tones a product can reproduce, from very low tones to very high treble tones. The maximum frequency or musical tone the speaker can reproduce. High treble tones have higher frequencies while low tones and deep bass have lower frequencies.)
- Integrated Amplifier: false
- Volume Limiting Function: false
- Sound Mode: Stereo
- Driver Size: 40 millimeters
- Connectivity
- Connection Type: Wireless
- Wireless Connectivity: Bluetooth, NFC (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
- True Wireless: false (These headphones not only lack wires between the device and headphones, they also lack wires between the headphones themselves. (true wireless is really only possible with in-ear headphones))
- Bluetooth Version: 5.0 (The Bluetooth specification formalized by the Bluetooth Special Interest Group. All versions of the Bluetooth standard are backwards compatible with previous versions.)
- Maximum Wireless Range: 30 feet
- Number Of Devices Connectable Simultaneously: 2
- Features
- Water Resistant: false (Resists some degree of water penetration.)
- Waterproof: false (Designed or treated to be impervious to water in certain situations. Products are tested under controlled laboratory conditions and then assigned an Ingress Protection (IP) rating to denote the degree of protection from water ingress. The level of protection may decrease over time with natural wear of the product.)
- Built-In Microphone: true
- Carrying Case: true
- Microphone Features: Noise cancelling
- Controls: Volume, Track selection, Voice assistant, Call
- Body Metrics Measured: Not Applicable
- Bone Conducting Technology: false
- Lighting Type: None
- Maximum Talk Time: 30 hours
- Stand-By Time: 8 days (Amount of time it takes for the device to deplete a single battery charge when powered on but not in active use. This length of time is dependent on the network environment the device is connected to, if applicable, and the applications running.)
- High Resolution Audio: Yes (Hear music the way musicians and sound technicians intended it to be heard. Products that support hi-res audio deliver audio signals with a dynamic range and bandwidth far greater than that of a standard CD so you'll be able to enjoy pure music with outstanding sound quality. The device supports high-resolution audio signals, which more closely resemble the quality of music as it was originally recorded, with more texture and detail than can be heard via typical music streaming services or CDs.)
- Design
- Headphone Fit: Over-the-Ear
- Adjustable Headband: true
- Foldable Design: true
- Power
- Rechargeable: true
- Battery Life: 30 hours (Battery life will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. As with all batteries, the maximum capacity of this battery will decrease with time and usage.)
- Battery Charge Time: 3 hours (Battery charge time will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. Charging time will likely decrease with time and usage of the battery.)
- Charging Accessory Included: Cable
- Charging Interface(s): USB-C (The connection for transmitting power to charge the device.)
- Compatibility
- Works With: Amazon Alexa, Google Assistant, Siri (Compatible with or able to be connected to other smart devices or applications.)
- Voice Assistant Built-in: Amazon Alexa, Google Assistant (A digital assistant built into the device that uses voice commands to answer questions and control smart devices.)
- Dimensions
- Product Height: 9.94 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
- Product Width: 3.03 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
- Product Weight: 0.56 pounds (The out of box weight of the item.)
- Other
- UPC: 027242919419
Sony's intelligent noise-cancelling headphones with premium sound elevate your listening experience with the ability to personalize and control everything you hear. Get up to 30 hours of battery life with quick charging capabilities, enjoy an enhanced Smart Listening feature set, and carry conversations hands-free with speak-to-chat.
- Active Noise Cancelation: Noise-canceling with Dual Noise Sensor technology
- Battery Life: Up to 30-hour battery life with quick charging (10-minute charge for 5 hours of playback)
- Premium Sound: Premium sound quality by DSEE Extreme technology
- Touch Controls: Touch sensor controls to pause, play, skip tracks, control volume, activate your voice assistant, and answer phone calls
- Speak-To-Chat: As soon as you speak to someone, Speak-to-Chat automatically stops the music and lets in ambient sound so you can conduct a conversation.
- Multipoint Bluetooth connection: For total convenience, the WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time.
- Adaptive Sound Control: Smart function that automatically detects what you’re up to – for example, walking, waiting, or traveling – then adjusts ambient sound settings to best suit the situation.
- Clear hands-free calling: Superior call quality with precise voice pick up combines five built-in microphones with advanced audio signal for clear calls
- Wearing Detection: A proximity sensor in the earcups can detect whether or not you’re wearing your headphones, pausing your content when you remove your headphones from your head and resuming playback when you put them back on.
- Comfort: Updated design relieves pressure for long-lasting comfort
- Edge-AI: Co-developed with Sony Music Studios Tokyo, DSEE Extreme (Digital Sound Enhancement Engine) upscales compressed digital music files in real time.
Whats Included
- Sony WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones
- Carrying case
- USB-C charging cable
- Audio cable for wired connection
- In-flight adapter
Product Manuals
A: A few differences. 1.) Speak to Chat feature. When you talk, the headphones will automatically pause the music, so you can chat without touching any controls. 2.) They have improved the noise cancelling especially at high frequencies like human voices, great for office. 3.) 5 Microphones for better call quality. 4.) Slightly larger and deeper ear pads. 5.) Multipoint connection support. Can now connect to 2 devices at same time 6.) Bluetooth 5.0 support.
A: Considering that the included charging cord is only 8 inches long, I suspect you cannot use them while listening to them. I went and got a longer cord and my suspicions were correct, they will not turn on when plugged into a charger. Ten minutes on a charger gives you five hours of listening time, so I don't think it is too much of an issue for most people.
Q: How long will they ship it?Because i am very excited to have this headphones
A: Ordered mine on August 6, 2020. Was told they would ship about a week later (August 14). Then I get an alert from Best Buy saying that the shipping was delayed. It says that if they can't ship it by Friday August 21, then I will be refunded! Funny how on their website they are still trapping people into buying these with the promise they will ship in 2 business days only to have their order delayed. Bait and switch! I have now ordered a pair from Target and will take the ones from Best Buy back as soon as they arrive. Why advertise that they would get here so fast when all you're going to do is delay everyone's order? So DO NOT expect these to ship to you fast. Better to try your luck with another retailer like Target or Amazon. The ones I got from Target will be here by Friday (August 21).
Q: Will I be able to use these for PS4 gaming and be able to talk to people in a party chat
A: I tested this just now with my XM4. They do NOT work with the PS4 via bluetooth. You'll get an error message saying "Bluetooth audio devices are not supported on the PS4" You can use them wired when connected to your DualShock 4 controller using the speaker cable but the microphone will NOT work. Only game audio.
A: Yeah, I am also having this issue. I am planning to exchange mine for another pair. I had the XM3s for 2 years and never had this issue (people report that this issue was also present with the XM3s), so I'm hoping it's bad luck with this pair.
A: I had the same issue with QC35 (none Bluetooth). Never did with QC35 2’s. I will say this the leatherette of fue Sony’s doesn’t seem as high quality as the leatherette of fue Bose 700’s. It just feels more plastic Iike, and it attracts oils from the face quite easily. As for durability, it’s early to tell, but I’ve never heard about Sony’s fraying (not with the M3’s). Stands to reason this is the same for rue M4’s.
A: No, they are not sweat resistant. Sony does NOT cover damage caused by perspiration in their Limited Warranty. https://www.sony.com/electronics/support/res/manuals/4599/40e69626689f987e884c7569427d0ed8/45991062M.pdf (found under https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4#manuals) Under Sony's warranty it says: "This Limited Warranty does not cover products purchased from sources other than Sony or a Sony authorized dealer (including non-authorized online auctions), or issues due to:... (vii) contact with liquid, heat, humidity or perspiration, sand, smoke, or foreign materials" With that said, there are people that have no issues with sweat (even excessive sweat) while wearing them. So it's up to your discretion. But just be aware that Sony has covered their behinds if something goes wrong with your headphones since their exclusion of coverage is in writing. They won't replace it or service it for you for free.
A: Hi Yasmin, thanks for inquiring about the headphones. Yes. You can plug the WH1000XM4 into your computer using the supplied headphone cord. Regards, Erin
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| Pros for Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black | |||
|---|---|---|---|
| Sound Quality, Comfort, Battery Life, Bass, Weight | Sound Quality, Comfort, Battery Life, Weight, Bass | Sound Quality, Comfort, Battery Life, Weight, Fit | Sound Quality, Comfort, Battery Life, Weight, Bass |
| Cons for Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black | |||
| Price, Volume, Touch Controls | Price, Connectivity, Volume, Foldability, Water Resistance | Volume | Connectivity, Volume, Price |
Specs
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Reviews
Customers are saying
Customers consistently note the exceptional noise cancellation and comfort of the WH1000XM4 headphones. They appreciate the long battery life, build quality, and affordable price. However, some users have experienced connectivity issues, microphone complaints, and challenges with the touch controls and app.
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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 5 out of 5 stars
Exceptional Sound and Comfort: The Sony WH-1000XM
The Sony WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones are nothing short of a game-changer in the world of audio. Having used them extensively over the past few months, I can confidently say they live up to—and even exceed—their reputation. Design and Comfort: The first thing you'll notice is the sleek, modern design. The silver finish is both elegant and understated, making these headphones look as premium as they feel. The build quality is top-notch, with plush ear cups and a comfortable headband that allow for extended listening sessions without discomfort. Whether you’re on a long flight or simply working from home, these headphones will keep you cozy. Sound Quality: When it comes to sound, the WH-1000XM4 excels. The audio performance is nothing short of spectacular, with deep, rich bass, clear mids, and crisp highs. The Adaptive Sound Control feature is particularly impressive, automatically adjusting the noise-cancelling based on your activity. Whether you’re in a noisy café or a quiet room, the sound experience remains consistently immersive. Noise Cancellation: Sony’s noise-cancelling technology is among the best available. The WH-1000XM4 effectively blocks out ambient noise, allowing you to focus on your music, podcasts, or calls without distraction. The noise-cancelling can be customized to suit your environment, and there’s even a feature that lets in ambient sounds when needed, ensuring you stay aware of your surroundings when required. Battery Life: The battery life of these headphones is exceptional. With up to 30 hours of playback on a single charge, they easily outlast a full day of use. The quick charge feature is a lifesaver, giving you up to 5 hours of playback from just a 10-minute charge. Additional Features: The WH-1000XM4 is packed with features that enhance the overall experience. The touch controls are intuitive and responsive, making it easy to manage your music and calls. The voice assistant integration works seamlessly, allowing for hands-free operation. Plus, the Speak-to-Chat feature automatically pauses your music when you start speaking, then resumes playback once you’re done. Conclusion: In summary, the Sony WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones are a standout product that sets a new benchmark for high-end headphones. Their combination of superior sound quality, effective noise cancellation, and remarkable comfort make them a worthwhile investment for any audio enthusiast. If you’re in the market for top-tier wireless headphones, look no further—the WH-1000XM4 is a stellar choice.
This review is from Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
Posted by Allu
- Rated 5 out of 5 stars
A Sonic Marvel: My Best Buy Sony Headphones
I recently purchased a pair of headphones from Best Buy, and I must say that I am thoroughly impressed with my new audio companion. The headphones in question are the Sony [Model], and they have truly exceeded my expectations in several aspects. First and foremost, the sound quality is outstanding. The bass is deep and resonant, providing a rich foundation for all genres of music. The midrange is clear and detailed, allowing vocals and instruments to shine through with impressive clarity. The high frequencies are crisp without being overly sharp, creating a balanced and immersive listening experience. Whether I'm enjoying the intricate details of a classical composition or getting lost in the beats of my favorite electronic tracks, these Sony headphones deliver a sonic experience that is nothing short of remarkable. Comfort is another area where these headphones excel. The over-ear design and plush ear cushions provide a comfortable fit that allows for extended listening sessions without any discomfort. The adjustable headband ensures a secure yet gentle grip, and the overall build quality feels durable and well-crafted. One of the standout features for me is the noise isolation. The Sony headphones effectively block out external noise, allowing me to enjoy my music without any distractions. Whether I'm on a noisy commute or working in a bustling coffee shop, the headphones create a private and immersive listening environment. The wireless functionality is seamless, and I appreciate the convenience of being able to move around freely without being tethered to my device. The battery life has also proven to be reliable, lasting through long stretches of use without needing a recharge. In terms of design, the Sony [Model] headphones have a sleek and modern aesthetic. The controls are intuitive and easy to use, and the overall look is both stylish and functional. The folding feature adds to the portability, making it easy to pack these headphones for travel. While these headphones come with a premium price tag, I believe they are well worth the investment. The combination of exceptional sound quality, comfort, noise isolation, and wireless functionality makes them a top-tier choice for audio enthusiasts. If you're in the market for high-quality headphones that deliver an unparalleled listening experience, I highly recommend checking out the Sony [Model] at Best Buy. My music has never sounded better, and I can confidently say that these Sony headphones have elevated my audio enjoyment to new heights.
Posted by AdityaC
- Rated 4 out of 5 stars
Excellent headphones
If you aren’t planning on spending 500 dollars on a pair of Airpods max this is the best option available. Pros: -Easy controls in-app on Android or iPhone. -Wired option. (Aux) -All-day battery. -GREAT bass and mid-tones. -Solid build quality. -Comfortable during standard use. -Noise canceling is way better than any other headphones I’ve used (better than ANY airpods). Cons: -Treble is slightly lacking compared to bass (still sound amazing). -Touch controls are difficult and iffy. -A little chunky(if you like to lay down while using headphone they’re pretty uncomfortable). -Transparency mode SUCKS compared to airpods pros but on their own its fine enough not to bother me. I love using these headphones, the only reason I didn’t leave five stars was because of the transparency mode.
Posted by DylanB