
Customers praise the PRO SERIES HD 8-Channel DVR Surveillance System for its ease of use and exceptional camera quality, with many noting the straightforward setup and clear picture. The system's simple installation process is also frequently highlighted as a positive aspect. There were no negative customer comments reported.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
After 2 weeks from installing the cameras water went inside one of the cameras and another one start recording only black and white. I called customer service and opened ticket they asked me to send them pictures where I have the camera and they said it should not be exposed directly to the sun. After sending them everything they started ignoring my emails and never responded to my emails. It is not worth the money if in 2 weeks 2 cameras started giving problems.
Posted by Elias
Good all around system for inside or out, 720HD gives good pictures and with night vision and some planning, vision of the comings and going will be covered. I placed them out side for coverage around the house, garage, driveway and entry doors. They are hardwired camera's, in my book are best over wireless, only way to take these out is cut the wire so, concealment of the wire is a must. Once connected and you start up the DVR everything is automatic, just set-up a user password and the defaults are set to record by motion, you can have all 8 views up as the same size or a few choices, like one bigger view of the camera of choice with the rest around the sides. You can even set it the every few seconds to minutes the change between the view as a full screen view. To change, click and hold the view, drag to the bigger view and the two views switch, double click for full screen, easy as that. Lot's of other features.....
Posted by Retired297
This is a good product for the value, although I had one camera have the IR Filter issue being stuck, I contacted Swann and they had the product RMA'd rather rapidly. For me, the product has already paid for itself. The first night after installation, I captured evidence of individuals trying to break into several of my vehicles and the video evidence gathered from the Swann video camera was quickly sent over to the authorities. The process of extracting the recorded video from the DVR to a USB drive was very simple and quick. I set the DVR to record at the highest possible resolution and the individuals were easily identifiable. I installed the product myself and it took a weekend and a 1-man crew to install all 8 cameras in the exterior of the house and the wiring. The cameras are enclosed in a plastic, water-sealed case that seems to do well for protecting the internals from the elements. I opted not to mount them in direct sunlight the best I could. The DVR interface takes a little getting used to but once you're over that hump, it's smooth sailing from there. It comes with a 500GB hard drive but is upgradeable to a 4TB capacity. Overall, this is a good product for the price, especially if you got it on sale or as a Black Friday deal. The only issues I ran into were the included wires not being of adequate length, I had to buy my own, and after the first night, one of the cameras IR filters would not switch off so it was recording in night-vision all day long.
Posted by SpiralSam