TracFone - Motorola moto e Prepaid
User rating, 4.2 out of 5 stars with 95 reviews.
4.2(95 Reviews)- 26 Answered Questions
If received today, the last day to return this item would be Jun 11. Learn more ˃
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Description

Tracfone — take control and stay connected.
Learn more about TracfoneFeatures
Processor
Qualcomm® Snapdragon™ 632 1.8GHz octa-core processor, 2GB RAM
4G LTE speed
Provides fast Web connection for downloading apps, streaming content and staying connected with social media.
Camera
Main Camera 13.0MP, f/2.0, 1/3.1", 1.12µm, PDAF, 2.0MP, f/2.2, (depth), LED flash, HDR, panorama. Selfie Camera 5.0MP, f/2.0, 1.12µm
Display
6.2 inches, 95.9 cm2 (~78.4% screen-to-body ratio). 720 x 1520 pixels, 19:9 ratio (~271 ppi density)
Storage
32GB
Q: QuestionI just got the Moto E at your store. It says it runs on CDMA but I am hearing that in a short period of time CDMA will not work on many carriers. Will this phone stop running next year?
Asked by Curious.
- A:Answer It is just the 3G phones on CDMA. All the newer phones sold now by tracfone will still work. From a good article by Tracfonereviewer: Why is Tracfone Shutting Down 3G and 2G CDMA Networks? Many users are asking why Tracfone is shutting down their network and forcing them to get a new phone. The answer is, Tracfone uses Verizon's networks, and Verizon is shutting down their 2G and 3G networks which will affect any Tracfone CDMA devices using these networks. Verizon has been planning this closure for several years and planning accordingly by including VoLTE with the phones they sell. But Tracfone doesn't seem to have planned it out so well, with only some of their more recent phone offerings including VolTE so some users will have to get a new phone to maintain service coverage. Why do you need a new phone to get service? The answer is VoLTE capability. What is VoLTE and Why Do I Need It? The term VoLTE simply stands for Voice over LTE (with 4G LTE meaning 4th Generation Long Term Evolution) which means phone calls use the LTE data networks rather than the older voice networks. In the past (and with many of Tracfone's CDMA phones), smartphones would use the LTE networks for data, while using the 2G or 3G networks for voice calls. Only phones that are VoLTE capable can make voice calls on the 4G LTE network. Thus, with Verizon closing 2G and 3G networks, only VoLTE capable phones will be able to make calls. Some may be asking why Verizon needs to close their 2G and 3G networks? The reasoning is that they will be able to repurpose these bands for higher speed 4G LTE and possibly 5G in the future.
Answered by Browsingnemail
Q: QuestionCompatible with Safelink? How much does it weigh in U.S. ounces? Can I download Uber and Lyft apps on it? How many MP the camera? Does it allow you to access "Desktop view" when you are on the internet? Needs a key to access a SD tray?
Asked by L.
- A:Answer Hi. This is Katrina from TracFone Wireless. Yes. This device can be used on SafeLink Wireless, and you can download applications on this phone. The phone's weight is 6.39 (ounces) with a 13MP Rear Camera/Video Recorder and a 5MP Front Camera. It allows desktop view and needs an ejection tool to release the SD/SIM tray. Thank you!
Answered by TracFone Wireless
Q: QuestionCan you use ATT as service provider, and is it capable of WiFi calling in my home with the internet?
Asked by Boofus.
- A:Answer Hi Boofus. This is Ramel from TracFone Wireless. Unfortunately, no. Our branded phones are not carrier unlocked. However, the phone is Wi-Fi capable. For further questions, just chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Have a nice day!
Answered by TracFone Wireless
Q: QuestionCan regular 60 min cards (non smartphone cards) be used on this phone? I heard that they can and simple breaks out the 60 mins as 60 mins of talk time, 60 text and 60 mbs of data usage. Is this not correct? Also is this phone 4g VolLTE compatible?
Asked by mike.
- A:Answer Hi. This is Wendy from TracFone Wireless. Yes, it is correct that regular 60-minute cards (basic plans) can be use on this phone with 60 minutes talk, text and mbs of data usage. Yes, this phone is 4G VoLTE compatible. Thank you.
Answered by TracFone Wireless
Q: QuestionSpeaker phone capable ?? Can I place this on my desk and talk/listen to conversation hands free?
Asked by WillyT.
- A:Answer Hi. This is Katrina from TracFone Wireless. Yes. This phone has a speakerphone.
Answered by TracFone Wireless
Q: QuestionCan you activate and use a regular minute card on this phone?
Asked by DaveyC.
- A:Answer Hi. This is Janet from TracFone Wireless. Yes, you can add any of our offered service plans to activate your this phone. Have a nice day!
Answered by TracFone Wireless
Q: QuestionI am an 82 year, old lady who is pretty much smart phone illiterate. Would I be able to operate this without too much difficulty?
Asked by euplio.
- A:Answer Hi. This is Wendy from TracFone Wireless. Yes, you would be able to operate this phone without too much difficulty. If you need any help, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
Answered by TracFone Wireless
Q: QuestionDoes this phone have a removable battery? On line, I'm seeing user manuals for moto e and moto e (2020). Which one is this?
Asked by STB99.
- A:Answer Hi. My name is Arianne from TracFone Wireless. This is a Motorola Moto E 2020 version with non-removable battery. Thank you.
Answered by TracFone Wireless