About this item
We’ll do the heavy lifting and save you time and hassle. Enjoy the convenience of our installers professionally setting up your TV on a piece of furniture and configuring your video components. We'll also add your TV and connected devices to an existing wireless network, perform any needed software or firmware updates and configure up to two smart streaming services, like Netflix or Disney+. In addition, we’ll program the remotes that come with your equipment and configure an existing voice-control device for basic TV control commands. Once the setup is finished, we’ll take the time to demo your new technology and make sure you know how to use it. Finally, we’ll ensure that all wires and cables are neatly dressed and the workspace is clean when we finish. Best Buy’s TV services are backed by a 90-day limited workmanship warranty.
Initial evaluation and consultation
When we arrive at your home, we'll evaluate the service area and discuss the scope of work to ensure that services purchased meet your needs and expectations. If they don't, we'll recommend solutions.
Delivery, unboxing and assembly
Your service includes delivery to a room serviced by an elevator or up to the third floor. Then, we’ll unbox your new TV and attach it to a base or pedestal. For some TVs, the delivery and installation may be scheduled separately.
Placing on existing furniture
Once assembled, we’ll place your TV on an existing entertainment stand or piece of furniture.
Connecting your video devices
We'll connect one new or existing TV to your video components in a single room.
Connecting to your home network
After the TV and video devices are connected, we'll add them to your existing wireless network and perform the necessary software or firmware updates.
Configuring your subscriptions and accounts
Once connected to the network, we'll configure up to two smart streaming services as needed (Netflix, Disney+, Amazon Prime, etc.) and assist in setting up your associated user accounts.
Programming remote controls
Our installers will program manufacturer or service provider remote controls (DirectTV, Xfinity, etc.) and, if applicable, configure an existing voice control device for basic TV control commands.
Neatly dress visible cables
We'll make sure that all wires and cables are neatly dressed and that wire ties are used when necessary.
System demo and education
Once the services are completed, we’ll perform a system demo to show you the features and benefits of your new technology. We’ll answer any questions you may have and discuss additional solutions that will improve your TV experience.
Cleaning up and removing packaging
After the installation, we'll clean up the work area and remove any packaging your products came in. We'll haul away and recycle your old TV if it was included in the order or if it’s available to order during the appointment.
Learn more about legal disclaimers .
Legal Disclaimers
- *This service does not include mounting a TV, concealing cables in walls, drilling access holes, connection of audio components, network setup, smart home device setup, or any other type of custom wiring or mounting.
- *Additional charges may apply for delivery or services in extended areas, and the charges are based on location. Service returns cannot be accepted after installation services are completed.
General
Product NameTV Setup, 56” to 90"BrandGeek Squad®
Other
Workmanship WarrantyWe stand behind our services and repairs with a 90-day workmanship warranty.Estimated Time to Complete Service46 minutesUPC400012627781
Search
Q: QuestionCan geek squad do the installation on saturdays or sundays?(4 answers)
A: AnswerGeek Squad is available on the weekend with a scheduled appointment.Answered by L3
- A: AnswerYes, the Geek Squad will take the TV out of the box and perform all the tasks required to set up your new TV.
Answered by CommunityAnswer
- A: AnswerI had a rather large old TV and they hauled it away. Although one of the guys said they had stopped hauling away the old projection TVs.
Answered by Connie
Q: QuestionCan you bury wires in wall?(6 answers)
A: Answeryou can hire an electrician to run an outlet to behind the tv. in theory you could create a "cable channel" in the wall. this would be similar to a heat run, but you would have an opening behind the tv, and again one at the floor.Answered by knowitall
- A: AnswerThis TV Connect service is separate from the Mounting. You would need to purchase TV Connect & the add-on Mounting service (if you do that, yes, they would remove the existing TV).
Answered by Lorde
Q: QuestionDo you have to buy expensive HDMI cables for a Samsung 65"(6 answers)
A: AnswernoAnswered by lee62
- A: AnswerOur elevator was not working the morning the two men from BB (Geek Squad) and they carried our 55" LS t.v. up 3 floors to our condo. They were kind and efficient and did an excellent job. After having a ineffective customer experience with Comcast, I welcomed Best Buy's outstanding service.
Answered by Gigi
- A: AnswerDismounting of your existing TV is included in the installation & mounting service. We do offer haul-away/recycling services for your old TV.
Answered by GeekSquadSupport
Review Summary
Rating 4.6 out of 5 stars with 10089 reviews
4.6Rating by feature
- 4.6Value
Rating 4.6 out of 5 stars
- 4.7Quality
Rating 4.7 out of 5 stars
- 4.8Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the professionalism, helpfulness, and quick service provided by the TV setup team. They appreciate the efficient installation, delivery, and punctuality of the technicians. However, some customers have concerns about the remote control's functionality, sound quality, and pricing of the service.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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