Video Device Setup
User rating, 4.7 out of 5 stars with 1295 reviews.
4.7(1,295 Reviews)- 27 Answered Questions
4 payments starting at
$32.50
with
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Description
Features
Before we begin
When we arrive at the site, we'll discuss the scope of work to ensure that the services purchased meet your needs and expectations. If they don't, we'll recommend solutions.
Connections
We’ll unbox and connect up to 2 networked video source devices or 1 new or existing video source device to an existing TV and/or an already-installed A/V receiver.
Streaming services
We’ll connect up to 3 subscription services. If you’re interested in content mirroring from a compatible device, we’ll download and configure the needed mobile apps. Then we’ll clean up our workspace.
Updates
If the firmware or software on your new device needs updating, we’ll also handle that for you.
Final steps
We’ll demonstrate how to use your new video device and let you know how to contact us for future support.
This service does not include TV connection or mounting, concealing wires, antenna setup, or soundbar or receiver setup. Network setup or configuration are also not included.
Service returns cannot be accepted after installation services are completed.
If you need to change your appointment date after you've scheduled your service, call 1-800-GEEK SQUAD (1-800-433-5778) to reschedule.
General
- Product NameVideo Device Setup
- BrandGeek Squad®
Other
- Required for ServiceCustomer supplied cables to connect to video device. An existing, functional network if network services are desired.
- Workmanship WarrantyWe stand behind our services and repairs with a 90-day workmanship warranty.
- Estimated Time to Complete Service50 minutes
- UPC400057323501
Customer reviews
Rating 4.7 out of 5 stars with 1296 reviews
(1,296 customer reviews)to a friend
Rated 5 out of 5 stars
Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris and his associates set up my Sony 55”oled tv program and set up my sound bar All three worked great together Hats off to all three and Best Buy
I would recommend this to a friendRated 5 out of 5 stars
Onsite Video Device Set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up TV with mount and sonos arc sound bar 5.1. Very professional and nicely done. Well work it. They cleaned up. Discussed what they would do and asked for input. Explained how to use it afetr they were finished. Great sound from excellent speaker arrangement and chose color and placment to belnd with my decor and it looks and sounds fabulous
I would recommend this to a friendRated 5 out of 5 stars
Dashcam front and back
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a great job no wires at all, and showed me how to use it. But might have to show me again
I would recommend this to a friendRated 5 out of 5 stars
Ring Doorbell 3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fixed an issue with the ring doorbell. Very quick. Went over a things to make sure everything was working correctly.
I would recommend this to a friendRated 5 out of 5 stars
Vcr and mesh installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connected my vcr perfectly and checked out everything to make sure it all worked. Also installed a mesh which is great. Internet works great everywhere in and out of house
I would recommend this to a friendRated 5 out of 5 stars
My lg tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were extremely courteous and knowledgeable. I will definitely recommend them.
I would recommend this to a friendRated 5 out of 5 stars
Patrick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes the did do a great job one of the best jobs I have had this year I’m very happy with them
I would recommend this to a friend- Pros mentioned:Set up, Technicians
Rated 5 out of 5 stars
Epson SilverFlex® Ultra ALR Screen 120 inch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My BB Agent Jimmy did a sensational job with this installation. He made sure it was done perfectly. Can’t say enough for his expertise, professionalism, communication and advice. Thank you Jimmy. The Epson ALR screen paired with my LS800 projector is just an incredible setup and I highly recommend you get the Epson screen to go with the LS800.
I would recommend this to a friend
What experts are saying
Q: QuestionWill the Geek squad connect my DVD player to my television if I am unable to?
Asked by Ginger.
- A:Answer Yes, they absolutely will. They hooked up my tuner, DVD, and Roku to the TV for me.
Answered by HonestReview
Q: QuestionWhat is the charge to come out and REINSTALL my TV and devices? husband died and I can't figure it out. Cables and wires everywhere. Spectrum cable was out and they were no help at all, said it was never install correctly.
Asked by Kathy.
- A:Answer Hi Kathy. I'm sorry to hear about your husband! Our sincerest condolences go out to you and your family. It depends on the amount of devices you're looking to have installed. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
Answered by GeekSquadSupport
Q: Questionhave a Samson HXD1 wireless microphone and Samson USB Stage RXD1 Receiver to plug into Sony Bravia TV monitor with external speakers, try to connect to Macbook pro for Youtube kaorake, unable o get my wireless microphone produce audio, dont know why?
Asked by jennifer.
- A:Answer We may be able to help troubleshoot this issue for you. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
Answered by GeekSquadSupport
Q: QuestionI have an Amazon FireTV cube that does not operate the system properly. I tried calling the 800 number but the virtual assitant did not understand what I was asking for and failed to connect me to a real human being when I asked for it. What do I do?
Asked by FireTV.
- A:Answer If you bought it through Best Buy, call them again and ask for a specialist. The robots are dumb machines.
Answered by Mediocre