Viking - Professional 5 Series Quiet Cool 20.4 Cu. Ft. Bottom-Freezer Built-In Refrigerator - Stainless steel

I know it has a cool name, but this refrigerator is total trash. We've had a repairman come out six different times trying to fix several new and several repeat problems. Do yourself a favor and select another "high end" brand.

When it was installed the freezer door and the top door did not line up and it is causing a problem with the functioning of the freezer. We have tried numerous times to contact our sales person, Konrad, to get someone out to take a look at it. So at this point I really am not happy with the situation. I am sure once this gets fixed I will love it but cannot tell yet. Thank you

The fridge we purchased was leaking from the beginning bc it had a hole in the back but we didn’t know it — so everytime the repairman came out, they said it was fixed but it wasn’t. Also the door is way too heavy for a fridge like this and has constantly broken. We have also have a Viking range but that has held up well. However their fridges SUCK and they will not replace an item. You’re stuck with it.

Such a great update from my previous built in. Love how the compressor is behind the fridge. Jay from the TO BB store is amazing!

DON'T DO IT. Spend the extra money on the side by side. This thing's ice maker is a design flaw and will drive you nuts. It spills ice onto the floor every time you open and close the door. Sometimes the ice gets trapped in the track and prevents closing. Big problem. Had to fight to get the exchange for the side by side. Also BUY THE EXTENDED WARRANTY!!!!! The lighting and cooling of refrigerator is nice, but again, get the side by side.

This is about the roomiest counter-dept built-in I could find per my research. If you want room you need to skip the french door design. The inside lights up nicely and it really updated our kitchen.