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WD - My Cloud EX2 Ultra 12TB 2-Bay External Network Storage (NAS) - Charcoal

Store and protect media with this My Cloud EX2 Ultra hard drive. This 12TB device lets you lets you access content remotely and use simple file-sharing options via the My Cloud smartphone app. By using this My Cloud EX2 Ultra hard drive's protection features, including 256-AES encryption and SmartWare Pro backup software, you control what you share.

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$536.99
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Was $599.99

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    Overview

    What's Included


    • WD My Cloud EX2 Ultra 12TB 2-Bay External Network Storage (NAS)
    • Ethernet cable
    • Power supply
    • Owner's Manual

    Ratings & Reviews


    Overall Customer Rating:
    79% of customers would recommend this product to a friend (11 out of 14)

    Included Free


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    Features


    12TB storage capacity

    Provides ample space for your music, movies and other files. Featuring ultra-reliable WD Red™ NAS drives.

    Gigabit Ethernet interface

    Lets you store data to a personal Cloud.

    Multiple RAID options

    Provide the ability to create RAID 0, RAID 1 or a JBOD / spanning structure for non-RAID configurations.

    Custom backup at any time

    Safe your data with WD SmartWare Pro backup software or Apple Time Machine.

    256 AES volume encryption

    Provides securely store files across your entire network.

    Upgraded for high-performance

    Dual-core Marvell ARMADA 385 1.3GHz processor and 1GB of DDR3 memory helps to get ultra-fast transfer rates for high performance streaming.

    Simple to install, easy to manage

    With a tray-less bay design, installation is effortless and tool-free.

    Compatible with Mac and PC

    For flexible installation options.


    Customer rating

    Rating 4.1 out of 5 stars with 14 reviews

    79%
    would recommend to a friend

    Pros

    Cons

    Looks like there aren't enough negative mentions yet.

    • Rating: 3 out of 5 stars

      Need patience to setup WD Cloud

      Posted
      Bpark
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      First, to be clear Best Buy's service and delivery were great. The problem I had was with the WD Cloud device. The first night I set it up it worked great and I moved files to the My Cloud to back them up. I noticed it was doing updates and so I Iet it update overnight. The next morning the drive's power light was blinking fast blue and offline so I couldn't connect. I went through all the reset options and after two days of trying to no avail, I reached out to WD for help. That's a whole different story of bad service from WD, no help at all by their "techs." After TWO weeks of trying with WD they told me to take the drive back to Best Buy even though they initially said they would initiate a return on WD's end but when I asked about my files they said they couldn't help me! In one last effort I tried to reset by unrecommended procedures of continually disconnecting the power while the unit was booting up. After about 10 minutes of repeating that process the drive finally reset and the red light came on and finally turned solid blue. Since that point the drive has worked great and been stable. I am still slightly concerned about backing up everything on the drive so I am slowly testing and transferring files. I would recommend Best Buy but WD's service was awful so I wouldn't want a friend to struggle through this process as I did.

      No, I would not recommend this to a friend

    • Rating: 4 out of 5 stars

      It's a nice but slow backup raid hard Drive

      Posted
      Alex
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      I'm a mac user, so setting this HD up wasn't that hard, except for that I had to watch some tutorials online since in their own web site doesn't have a clear explanation on how to use it after you're done setting it up. I use it as a mirror/raid backup HD, which means it copies exactly the same data in both discs. The problem is that it makes it very very VERY slow to back up or even save large files. You can spend 3 hours saving 60gb. easily. The good part is that it's very reliable and after it's all set up it works really good.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Very easy to setup and use

      Posted
      Starry
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      For several years I was wanted a central cloud for my music, e-books, etc, and was reluctant to invest with an external supplier. Recently i started researching personal cloud options and selected the EX2 Ultra. I use it in RAID mode and found it surprising easy to setup and use. There are many You Tube videos that go into some detail on its setup and usage but for meet these were for presales. I have PCs (Windows 10, an iPhone 6 Plus and a couple of iPads all connected thus far with free apps.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Pro-sumer NAS

      Posted
      dabofher
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      These work quite well, I actually have a couple of them configured in RAID1 (mirroring) to keep a local backup of a variety of files. This is an upgrade of prior versions that don't work the best in fitting in with active directory authentication. Decent price point for what you get.

      I would recommend this to a friend

    • Rating: 3 out of 5 stars

      It's ok

      Posted
      Chris
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      The software backs up files to you computer hard drive as well as the NAS and there is no easy way to change what drive on your computer it backs up to. The cell phone backup is kinda neat but there other ways to do that and it's expensive. I'd give it a 6.

      No, I would not recommend this to a friend

    • Rating: 4 out of 5 stars

      Very good cheap NAS

      Posted
      Maliebar
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      The devices has great network performance. As an added bonus it is capable to run a PLEX Server. If I could change one thing about it I would have a more powerful processor in it. But what it has does a decent job of serving up my media over the lan.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Lots of space

      Posted
      meandkids
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      This is 12TB of storage, or 6Tb as Raid-1(mirror). I wanted something that gives plenty of space, and with two drives 6TB each, I can have a backup to my backup with Raid-1 setup. It also has an ethernet port to add to your network at home (NAS).

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      Mostly good...

      Posted
      ShooterMcGavin
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      I really like the MyCloud product but I wish there were ways to be able to resend invites to share without having to delete the user and re-add them. The product works well and is easy to work with once you are past the set-up phase.

      I would recommend this to a friend



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