Whirlpool - 1.9 Cu. Ft. Convection Over-the-Range Microwave - Black stainless steel

This could be a nice microwave. The advertised features were very appealing, which is why I bought it. However, Whirlpool doesn't seem to be capable of properly developing anything hi-tech. The touchscreen is not intuitive and customer service says there is no documentation. I am not a person who normally needs documentation for this kind of thing, but this is bad design and really needs it. The LCD will sometime freeze up and/or the display gets scrambled. There is not reset button so the only option is to climb up on a ladder and unplug it. The popcorn sensor didn't work. They sent out a tech to take a look. He said that where it shows a sensor, there wasn't even one present. He had to order a board. It took almost two months to get that board. They tell you to use the mobile app to get this thing connected to your network. That doesn't work for me. It will fail if you cannot connect it to the same wifi SSID that your phone is connected to. I have the same SSID for both 2.4GHz and 5GHz bands on my router. That is the way it is designed to work. My phone connect to 5GHz and the appliance cannot do that so it freaks out and tells me that it this SSID cannot be used, even though it could be. I was able to setup this SSID by going through the LCD panel, but not through the app. I still don't have my dishwasher connected because there is no LCD on that so I haven't figured out how to work out with this mobile app design flaw. I have similar, but different, issue with the other appliances I bought at the same time. That is why I say to stay away from Whirlpool with anything that has any kind of hi-tech in it. Maybe other lower-end models might be OK, but I am not sure since this was my first time with Whirlpool. You might guess is that my personal viewpoint is to stay away from the brand, but maybe you have a better past history.

OK I have to start off by saying I did ton of research before buying this Microwave. The design was nice and sleek and that is one of the thing we where looking for. So we just had it installed a week ago and we haven't had to use our stove since. This does everything. So happy with it. I am still learning the app that you can use with the microwave its not really user friendly but I am still learning on how to use it. So I will update you once I have mastered it. This microwave convection settings are the best we have done cooked wings they turned out nice and crispy and brown like doing them in the oven. I would definitely recommend this to all my friends and family.

I had to replace my 4yr old 36in Kitchen aid gourmet microwave due to quality issues, 36in are no longer available so I decided for this one. Before then I had to add some spacers made of the same material as my current cabinet. My kitchen now looks updated and very sleek. The microwave is quiet, easy to use, snd has some nice features that I have not used yet but are worth trying them like: convection, mobile operation, alexa enabled etc. We are happy with it.

This model does so much more than our previous one. We have used the Convection mode and I plan to try steaming vegetables rather than pulling out our large vegetable steamer. Works completely by "touch menu"; big change from pushing buttons but seems to work great. Only issue is that both the Stove and the Microwave had large Time/Date displays but they don't sync to Atomic time or each other. We try to set them at the exact same time but the microwave seems to change before the stove. These appliances have WiFi capability; thought they might find a time source rather than require setting.

I love the way this looks in my kitchen. I bought the matching range and they look fantastic together! Works great too. Very intuitive on how to use it. Down sides - it keeps losing time. I called Whirlpool and they said I must have something else on the circuit. I don't. Also the fan is incredibly loud. I have to have it on when I cook because it is so close to the stove. But I haven't returned it so I must love it.

This microwave is slightly more powerful than the average (at a full 1100 watts), so cooking times match most labels on frozen food. It's very sleek-looking and it's touchscreen control makes cooking easier than ever. Additionally, the phone app works great and enables convection warm-up from the ride home.

I love this microwave, it has so many great features. My favorite feature so far is the popcorn sensing setting, we make popcorn in a microwavable bowl and it pops it perfectly so I don't have to guess the perfect time anymore.

This microwave has an amazing space to cook anything you want. Many cooking options, also if you download the app it will let you manage your cooking options from your phone! Will also Let you know once cooking is complete :) Love it!