Whirlpool - 19.2 Cu. Ft. Top-Freezer Refrigerator - Biscuit

I bought this fridge confidently cause I know whirlpool is a trusted company. How wrong I was. After 2 weeks the rubber sealing of the freezer started to peel off giving the freezer zero suction and creating frost and icicles inside. The refrigerator rubber too was peeling off. I called Whirlpool, they sent a service personal, who said that the delivery people who installed probably didn't put in the rubber well and he fully installed it and we should not have any more issues. A week later the sealing was coming off again. I called again. They sent someone else, who said that this model will be a constant issue and he put the sealing back in (which lasted about a day) and ordered a new freezer door cause the sealing was starting to rip. I never heard back from them. I emailed and still no response. I had this fridge for a few months and unfortunately it seems like I will just have to trash it and buy a new one at my expense. I usually do not write reviews but if I can help even one person not have the experience I had its worth it. This model should be discontinued from the company

I'd like this refrigerator with a Flexi-Slide bin, LED lighting, ENERGY STAR Certified and BestBuy is great. But there are surprises (cons)with the product: 1. Energy guide on the web says 378 kWh/yr, but the guide from the fridge is 420 kWh/yr - see attached pictures. 2. There were a lot of tiny factory dust inside the fridge. It took me a hour to wipe clean. 3. Very difficult to change the doors from right-open to left-open. Extra tools needed. Instructions are not complete nor clear.

I needed a refrigerator as soon as possible and this one been a whirlpool brand like the one I had for 20 years, I trust the brand but not too happy, the freezer and the refrigerator it cools okay but the quality is too cheap in my opinion, I am just having for almost 2 months, and the rubber around the bottom part in the door is already coming out. So will see how continues working, Thanks.

I like my refrigerator the only bad thing I have to say is that one of the trays were broke but overall it's a good ice box gets very cold. But I did get a discount because of the broken tray.

This is the second piece of junk Whirlpool fridge I get. It was replaced with the same model same problems but more now. The inside of the fridge is dirty with black marks I cannot take off. The bottom and top drawers are covered in clear gresde that smells horrible. I am going to request the SDS (safety data sheet) on this grease. It can not be healthy at all. The person smeared this stuff like they had way to much and needed to get rid of it. I did not notice it so when i took everytging apart to clean it is now ever where. I am sure I smeared it all over the inside of the fridge as I was cleaning it. BB has not posted my review on the original fridge with pictures. I tried 3 times. This is the fourth attempt. First attempt on the replacent. These pics are the replacement. Same garbage but now worse. The first fridge did not have grease. What is Whirlpool thinking? Gow much heat can a drawer generate that it needs grease. This is disgusting! Now i am done with Whirlpool. I did call CS on the first fridge and they made me hold until I got tired of waiting. They call back a week later staring that no one in my area can service my fridge for the loud noise. Horrible product. Bestbuy delivery guys were great.

Delivery and set up on time and quick. Great Frig.

Love my fridge every color black best buy got the best products no cap love it

This refrigerator is Perfect! Simple & basic and works Great. Also, very quiet.