Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Black

Stock up on groceries with this Whirlpool side-by-side refrigerator. Its 20.59 cu. ft. capacity includes adjustable shelves and door bins for flexible storage, and its convenient external dispenser provides filtered water and ice for beverages. The humidity-controlled crisper drawers in this 36-inch Whirlpool side-by-side refrigerator keep fruits and vegetables fresh longer.

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    • Black stainless steel
    • Black
    • Stainless steel
    • White

    Key Specs

    • Product Height
      68.875 inches
    • Product Width
      36 inches
    • Height To Top Of Refrigerator (Without Hinges)
      68.625 inches
    • Height To Top Of Door Hinge
      68.875 inches
    • Depth Without Handle
      27.5 inches
    • Depth With Handle
      29.75 inches
    • Total Capacity
      20.6 cubic feet
    • Refrigerator Style
    • Ice Maker
    • Lighting Type
    • Color Finish
    • App Compatible
    Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Black - Front_Standard
    (Doors closed)
    Frequently bought together


    What's Included

    • Whirlpool 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator

    Ratings & Reviews

    Overall Customer Rating:
    95% of customers would recommend this product to a friend (56 out of 59)


    Electronic controls

    Make operation simple.

    Generous storage

    Includes 3 adjustable full-width glass shelves, 3 adjustable full-width door bins, a fixed full-width glass shelf and a full-width plastic drawer to create plenty of space to organize frozen food.

    Organize contents with ease

    Includes a fixed full-width glass shelf, a humidity controlled drawer, a deli drawer and more to provide ample space for storing items.

    EveryDrop water filter

    For clean, fresh-tasting water.

    LED interior lighting

    Bright lights to illuminate interior.

    Automatic Defrost

    Keep your fridge clear of ice using the automatic defrost function.

    Door alarm

    Alerts you when the refrigerator door is accidentally left open to save energy.

    Automatic ice maker

    Provides a steady supply of ice without the mess of having to refill ice trays.

    Customer rating

    would recommend to a friend



    • Rating: 4 out of 5 stars

      A good update on an old model - with some issues

      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      We bought what was basically a 10-year newer model of our old refrigerator. For the most part it was an improvement - the water/ice dispenser area is cleaner, the displays are good, and functionally it works great. Plus it is one of 3 models that will fit the opening in our kitchen! But. Some changes are not as welcome. The butter/dairy tray in our previous model is gone, so we had to go back to a covered butter dish. There are fewer drawers and shelves in the freezer, forcing us to change how we had things arranged (try finding the thing you want in a hurry before the sauce burns!). Since this is a brand new model, finding replacement/additional parts is impossible, and the ones we did find that MIGHT match were horrible expensive because there are no generic versions. The water filter is in a more convenient place (inside at the top of the fridge portion) but it's half the size and I just KNOW we'll have to replace it more often. But generally (despite my gripes) we are pleased with this model, and would probably pick it again (plus it was on sale!) if we needed to.

      I would recommend this to a friend

    • Rating: 2 out of 5 stars

      Good refrigerator, but some issues.

      • Verified PurchaserVerified Purchase

      Performs well and is quiet. Looks good. Ice dispenser spills ice on floor when filling cup. The container holding the ice is pretty small. I thought ice production was initially slow too, but haven't paid much attention to that so could be wrong. Molding around door has cosmetic issue in upper right corner. When I went back to the store I noticed the floor model had same issue. So it wasn't just mine. Not enough shelves provided in freezer. Usable space in freezer is limited because you have to stack everything. They are $80 each for additional. You will need 2 more. The refrigerator door could probably use another shelf too. I really don't know if I would recommend this refrigerator or not. I would recommend looking at it closely compared to others in same price range.

      No, I would not recommend this to a friend

      • Brand response


        Carn, thank you for your review. We would like to inquire about your review with you. Please email us at Whirlpool_Reviews@Whirlpool.com at your earliest convenience with your user name (Carn), copy of the review, your name, address, a phone number, model and serial number, and date and purchase. Also please let us know if you have any extended service plan. We look forward to your reply. Thank you, Whirlpool® Social Care WhirlpoolBrand

    • Rating: 4 out of 5 stars

      Good exterior design/loud ice maker

      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      Just purchased a new house and the kitchen design had a cutout box area for a refrigerator already made. The counter depth was the primary reason we purchased the fridge, along with the fact that all the other appliances that came with the home were Whirlpool. Sits fairly flush however did not consider the spacing behind refrigerator cannot sit flush against the wall to allow space for the hoses in the back for the water line. Which does not allow the fridge to be TRULY counter depth. Not a big deal though. However, my one knock on it is the sound it makes when processing ice. Not the ice maker dropping ice into the tray, but for some reason when then ice maker is turned on, it makes a loud buzzer sound which I assume is the line allowing water into the freezer for the ice.

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      Nice Fridge

      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      The only reason I didn't give it 5 stars is because the ice is noisy. Not that I don't expect to hear it at all, but I live alone and on several occasions in the middle of the night, the ice drops into the ice holder and it scares me. I don't feel like I should be able to hear that with two walls in between and doors closed. Other than that, it's a really nice fridge. I went from a large SubZero to this, so I was a little concerned about being able to fit everything in it, but it is pretty spacious, and that hasn't been an issue. The ice maker does take up quite a bit of space in the freezer side, but there is still plenty of room in the freezer for me.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Good Quality, Smart Organization, Good value

      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      After having this fridge now for about a month, I really like it. It looks good and people comment when they come to visit. The water and ice dispenser is very nice- many options, and automated fill level is really convenient. Just set a glass, set level and walk away while it fills. The best part is the way the shelves, drawers and door storage is organized. it makes for a very efficient use of space, visibility and accessibility of items.its very easy to see everything with LED lighting in different areas. The price is a great value, especially when on sale.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Perfect for my needs

      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      The size, looks and function have been perfect for my needs. The other reviews saying that it’s noisy are partially right but it’s because the ice maker is on the door, not in the body of the freezer. That’s going to happen with any on door I’ve maker fridge. I don’t mind it because it gives me move shelf space. Also, the ice cubes are smaller - about half the size of traditional sized ice cubes - which I like as well. It’s been a great appliance. So far so good!

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Works well & looks good

      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      I’m happy overall with the purchase of this fridge. It cool that it not only has a built in filter but also an air freshener. The light is bright and shelves are adjusted easily. I’ve been surprised with how much stuff I was able to put in after a party. Even jam packed everything stays at the perfect temperature. It fits in perfectly in my kitchen. Best of all I didn’t spent anywhere as much as I thought I would for a great fridge!

      I would recommend this to a friend

    • Rating: 5 out of 5 stars


      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      I've had this Whirlpool refrigerator for about a month now and I love it! I love the logical and functional layout of the refrigerator that can accommodate tall bottles of wine and has ample storage for fruits, veggies and meat. I like the side-by-side design and the easily accessible water and ice dispensers. The ice maker is a bit loud but has many redeeming qualities that makes it a winner!

      I would recommend this to a friend

    Product images, including color, may differ from actual product appearance.