Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless steel

Second Whirlpool which replaced a defective 1st delivery (one day use and water filter cartridge kept popping out) No problem with the 2nd refrigerator. Lighted (night light) water and ice in door. It cooled to required temps very quickly and only noise I notice is when water is filling ice maker. No noticeable motor noise. Nice. We wanted a smaller capacity (electricity use) since we are an older couple.

Nice! Large and heavy on the outside, BUT..the inside is a bit small. 20.6 cu in. Heavy doors, close by themselves. Decent quality.

A little pricey for the size, the bigger ones cost the same. Overall happy with the purchase for a household of two. Freezer is small but I knew that, don’t keep much frozen foods anyways. Water is slow to dispense, and crushed ice flies all over the place unless you use a wide cup. I can live with these minor flaws. Not gonna leave a bad review like people with high expectations. The measured fill needs to be calibrated every now and then. Keeps my beer, condiments and ice cream the right temp! I’m happy! Don’t buy a counter depth fridge and complain about the size!

had it about a month now - Ice dispenser is very loud !! and the covers for the lights are vary cheap and not long enough they are very loose fitting. Freezer could use another shelf or 2 - cutting my own out of plexiglass. only good news is that the price at best buy has gone down twice since i bought it and they have price matched both times. picture shows how bad the light cover fits - i have tryed sliding it over but it is a bit short.

Whirlpool & Best Buy a WINNING COMBINATION!!!! Bought this for our new home just constructed in Aubrey, TX. Pretty sure it was the store in Denton. I bought the fridge over the phone. It was a breeze. Back in early March 2021 refrigerators were hard to get especially counter depth. Best Buy is the only company within 50 miles of our home that could deliver without delay and their price was better than all the rest. I shopped fridges in great detail, read all the manuals! This fridge is exactly what I was looking for and matches the other Whirlpool kitchen appliances. It's counter depth and the size offers enough room to open the door all the way next to a wall. The ice and water dispenser is great, lights up, water comes out at good rate and is chilled, has a door ajar alarm and so much more. If I need to clean a fridge drawer, I pull it out a tad to open the door beyond 90 degrees to do that task, which isn't too often to be of concern. It's a great fridge, looks good, is very quiet, has a decent amount of shelves and large door storage. Came with the air filter, water filter and copper line, and Best Buy delivered and installed. In addition to Whirlpool kitchen appliances we have the Whirlpool washer and dryer. My husband and I are very pleased with Whirlpool products and the customer service representatives. They totally understand what I need when I call, they listen carefully and are very knowledgeable. I've yet to find anyone who didn't treat me like a special customer. In these strange times, moving into a new home isn't easy but Best Buy SAVED THE DAY. Best Buy has a wonderful regional business manager who called me from her cell phone while she was out doing business, took the time to talk to me about the order, plus the customer service representative who I initially worked with over the phone, at the local store was just as wonderful. He put me in touch with her-Real Teamwork! These people really care and are very competent. They understand competition. Sounds odd but the reps at Best Buy treated me as if I was their Best Friend.

It’s a basic fridge. I didn’t want to get caught up with problems from buying a Samsung or LG, so it was either this or a GE.

At month 14 of owning, the ice maker quit working. After googling, I quickly found other reviews with the same problem. The hard plastic around the freezer door hinge pinches the wiring component and eventually cuts the wires. Initially the ice machine quit working and now the entire mechanics of the ice maker is defective. I have called Whirlpool several times to check on a recall but there are none at this time. The customer service rep has told me this is a problem and they receive call. Unfortunately Whirlpool has been of no help in offering fix and I have a non-functioning ice maker after 1 year. I could never recommend this and would have a hard time recommending or buying future Whirlpool products.

Thank heavens Best Buy has an awesome return policy! I bought the wrong frige, it was huge! Totally my fault but just take a look at the differences between the 2 in the pictures. The fridge works great and the exchange/delivery went perfectly.