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Specifications
  • Color Finish
    Black
    Product Height
    68 7/8 inches
    Product Width
    36 inches
    Height To Top Of Refrigerator (Without Hinges)
    68 5/8 inches
    Height To Top Of Door Hinge
    68 7/8 inches
    Depth Without Handle
    27 1/2 inches
  • Key Specs
    • Color Finish: Black
    • Product Height: 68 7/8 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
    • Product Width: 36 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
    • Height To Top Of Refrigerator (Without Hinges): 68 5/8 inches (Height from bottom of refrigerator to top of the door, without the top hinges.)
    • Height To Top Of Door Hinge: 68 7/8 inches (Height from bottom of refrigerator to top of the door, including the top hinge.)
    • Depth Without Handle: 27 1/2 inches (Measurement from the back of the product to its front (with door closed), not including handle.)
    • Depth With Handle: 29 3/4 inches (Measurement from the back of the product to its front (with door closed), including the handle.)
    • Total Capacity: 20.6 cubic feet
    • Refrigerator Style: Side-by-Side
    • Lighting Type: LED
    • Ice Maker: Yes
    • App Compatible: false (The product can be connected to a program or software application on a mobile device, which then receives collected data from the product.)
    • Voice Assistant Built-in: No (A digital assistant built into the device that uses voice commands to answer questions and control smart devices.)
  • General
    • Brand: Whirlpool
    • Model Number: WRS571CIHV
    • Product Name: 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator
    • Color: Black Stainless Steel
    • Color Finish: Black
  • Dimensions
    • Product Height: 68 7/8 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
    • Product Width: 36 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
    • Product Depth: 29 3/4 inches (The out of box depth of the item. Depth is measured as the distance from the front of the item to the back as it would be primarily used or placed.)
    • Height To Top Of Refrigerator (Without Hinges): 68 5/8 inches (Height from bottom of refrigerator to top of the door, without the top hinges.)
    • Height To Top Of Door Hinge: 68 7/8 inches (Height from bottom of refrigerator to top of the door, including the top hinge.)
    • Standardized Width: 36 inches (An approximated measurement (exact width may differ slightly) determined by the manufacturer in accordance with industry standards. Standardized sizes are intended to assist consumers when purchasing appliances and planning for installation.)
    • Counter Depth: true (The product case installs flush with the depth of standard kitchen counters to provide a built-in appearance.)
    • Depth Without Handle: 27 1/2 inches (Measurement from the back of the product to its front (with door closed), not including handle.)
    • Depth With Handle: 29 3/4 inches (Measurement from the back of the product to its front (with door closed), including the handle.)
    • Depth Without Door: 24 1/2 inches (Measurement from the back of the product to its front, not including the door.)
    • Depth With Door 90 Degrees Open: 45 7/8 inches (Measurement from the back of the product to its front, with the door open at a 90-degree angle.)
    • Product Weight: 242 pounds (The out of box weight of the item.)
  • Cut-Out Dimensions
    • Cut-Out Height: 69 3/8 inches (Minimum required height of the installation location for a standard installation of the product. This measurement will help you determine if the appliance will fit into the desired space and have the clearance necessary for proper operational use. Please refer to the manufacturer’s installation documentation for detailed measurement requirements.)
    • Cut-Out Width: 37 inches (Minimum required width of the installation location for a standard installation of the product. This measurement will help you determine if the appliance will fit into the desired space and have the clearance necessary for proper operational use. Please refer to the manufacturer’s installation documentation for detailed measurement requirements.)
    • Cut-Out Depth: 30 3/4 inches (Minimum required depth of the installation location for a standard installation of the product. This measurement will help you determine if the appliance will fit into the desired space and have the clearance necessary for proper operational use. Please refer to the manufacturer’s installation documentation for detailed measurement requirements.)
  • Capacity
    • Total Capacity: 20.6 cubic feet
    • Refrigerator Capacity: 13.6 cubic feet (Total amount of space within the refrigerator compartment. Usable space may be reduced by shelves, cabinets, or other storage features.)
    • Freezer Capacity: 7 cubic feet (Total amount of space within the freezer compartment. Usable space may be reduced by shelves, cabinets, or other storage features.)
  • Performance
    • Minimum Operating Temperature: 55 degrees fahrenheit (The lowest recommended ambient (surrounding) temperature in which the product can ideally operate stated by the manufacturer. Generally long-term exposure of the product to temperatures less than the minimum can result in ineffective operation.)
    • Maximum Operating Temperature: 110 degrees fahrenheit (The highest recommended ambient (surrounding) temperature in which the product can ideally operate stated by the manufacturer. Generally long-term exposure of the product to temperatures more than the maximum can result in ineffective operation.)
  • Features
    • Configuration: Freestanding (The size, arrangement, and physical configuration of the product.)
    • Panel Ready: false (Product is ready to be fit with a customized front panel that integrates with existing cabinetry and décor.)
    • Refrigerator Style: Side-by-Side
    • Fingerprint Resistant: true
    • Convertible Temperature Zone: false (Refrigerators with this feature include a separate compartment with independent temperature controls from the main product. These compartments offer a flexible space that allows you to change the temperature based on your additional storage needs. Whether it’s a place to chill beverages for an evening with friends, keep snacks cool, or even provide extra freezer space.)
    • Garage Ready: false (Garage Ready appliances have been tested by the manufacturer to operate within a wider range of external temperatures than the average home environment, such as a garage which can fall below freezing or heat above 100 degrees Fahrenheit. Please refer to the manufacturer's documentation for detailed external operating temperature requirements.​)
    • Door-Open Alarm: true
    • Sabbath Mode: false (This mode complies with the rules of Halakha and allows Shabbat-observant people to use the appliance on the Shabbat and other Jewish holidays.)
    • Temperature Control Type: Electronic
    • Display Type: None
    • Defrost Type: Automatic (Ice build-up can reduce the appliance’s cooling capacity, making it work harder and consume more energy. Defrosting is necessary to maintain its efficiency and each type has its own advantages depending on user needs and preferences. Manual defrost appliances require unplugging to melt ice naturally, but offer more space, lower energy consumption, and lower cost without the internal heating element. Frost-free appliances regulate temperature to prevent ice build-up automatically. Automatic defrost systems use a timer to circulate heat and prevent ice accumulation, while adaptive defrost systems use sensors to determine the optimal times for heat circulation.)
    • Hinge Setting: Not Applicable
    • Lighting Type: LED
    • Wireless Connectivity: None (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
  • Ice & Water
    • Ice Maker: Yes
    • Secondary Ice Maker: No (This feature, often located within a pull-out freezer drawer, produces and stores ice in addition to the primary ice maker.)
    • Ice Maker Location(s): Freezer
    • Ice and Water Dispenser: Ice and water
    • Dispensed Water Type: Cold Water
    • Dispenser Features: Dispenser control lock-out, Measured fill, Dispenser light
  • Storage
    • Number of External Doors/Drawers: 2
    • Number of Refrigerator Shelves: 4
    • Refrigerator Shelf Style: Spill proof
    • Quick Access Door: false (A door-within-door that provides convenient access to your favorite food and drink items without opening the main door.)
    • Dairy Center: true (Designated storage with closure for dairy items such as butter, yogurt, and cream cheese, helps keep these items accessible and may reduce the risk of cross-contamination.)
    • Gallon Door Storage: true (Designated storage space for gallon-sized containers, such as milk, juice, and water.)
    • Humidity-Controlled Crisper: true
    • Deli Meat Drawer: true (Designated storage for deli and other meats helps keep these items accessible and may reduce the risk of cross-contamination.)
    • Refrigerator Shelf Material: Glass
  • Freezer Info
    • Freezer Compartment: true
    • Freezer Location: Bottom
    • Freezer Door Type: Swing Door
    • Freezer Shelf Material: Glass
    • Freezer Interior Light: true
    • Quick Freeze: false (Feature that allows you to quickly reduce the temperature when needed, perfect for chilling drinks or freezing large quantities of fresh food. Fast freezing may help maintain food quality.)
  • Filter Info
    • Water Filtration: true
    • Water Filter Model Number: EDR1RXD1 (The water filter model(s) recommended for use with the product.)
    • Air Filter: true (A filter that works to remove odors and contaminants from the air within the appliance.)
  • Electrical Specification
    • Amperage: 20 amperes (Strength of electrical current.)
    • Voltage: 115 volts (Amount of power needed to support an electrical current.)
    • Estimated Annual Electricity Use: 654 kilowatt hours (Predicted amount of electricity needed to operate the product under average conditions for one year.)
    • Estimated Annual Operating Cost: 78 United States dollars (Predicted cost of operating the product under average conditions for one year.)
  • Certifications Listings & Approvals
    • ENERGY STAR Certified: false (Devices carrying the ENERGY STAR service mark, such as computer products and peripherals, kitchen appliances, and other products, generally use 20% to 30% less energy than required by federal standards.)
    • ADA Compliant: true (Meets standards set by the Disabilities Act (ADA) Standards for Accessible Design)
    • Consortium for Energy Efficiency (CEE) Rating: Not Available
  • Warranty
    • Warranty - Parts: 1 Year Limited
    • Warranty - Labor: 1 Year Limited
  • Compatibility
    • App Compatible: false (The product can be connected to a program or software application on a mobile device, which then receives collected data from the product.)
    • Voice Assistant Built-in: No (A digital assistant built into the device that uses voice commands to answer questions and control smart devices.)
  • Other
    • UPC: 883049450407

Preserve all sizes of groceries in this Whirlpool side-by-side refrigerator. Its glass shelves and door bins adjust to suit your needs, and its humidity-controlled crisper bins offer two sizes for more efficient storage. This Whirlpool side-by-side refrigerator has adaptive defrost that saves energy by only running the cycle when it's needed.

Find the Perfect Refrigerator

  • Black stainless-steel finish: Aligns perfectly with any stylish kitchen design.
  • Electronic controls: Make operation simple.
  • Generous storage: Includes 3 adjustable full-width glass shelves, 3 adjustable full-width door bins, a fixed full-width glass shelf and a full-width plastic drawer to create plenty of space to organize frozen food.
  • Organize contents with ease: Includes a fixed full-width glass shelf, a humidity controlled drawer, a deli drawer and more to provide ample space for storing items.
  • EveryDrop water filter: For clean, fresh-tasting water.
  • LED interior lighting: Bright lights to illuminate interior.
  • Automatic Defrost: Keep your fridge clear of ice using the automatic defrost function.
  • Door alarm: Alerts you when the refrigerator door is accidentally left open to save energy.
  • Automatic ice maker: Provides a steady supply of ice without the mess of having to refill ice trays.
Whats Included
  • Whirlpool 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator
  • Water Filter EDR1RXD1
Documents
  • Energy_Guide_PDF

Q: My fresh flow makes a very loud rattle/buzzing noise when its running. Anyone else have this problem and know how to fix it?

A: yes, mine does too and i hate this refrig. it makes that noise and more elsewhere. piece of junk.

Q: Can I order an extra shelf for the freezer? If so, can you please send me a link to the page?

A: The shelves are so ridiculously priced. I ended up just buying .22 inch thick plexiglass and putting white trim on it for $20. Lowes can cut it for you or you can order it online

Q: How many shelves in the freezer? Can I purchase additional shelves?

A: There are 4 shelves if you count the one on the bottom drawer. You can technically add 3 more shelves but I found that adding 2 was more practical. If you add one of the potential shelves you would only leave a few inches to store items, so I didn’t add a shelf there. You can purchase online at several online appliance stores. I waited until I received the fridge before ordering shelves so I knew exactly what size to get because depending on the location the sizes are different.

Q: Water from dispenser is room temp is there something wrong ?

A: Ours is also room temp from water dispenser. I'm not sure their product said chilled water. I'm just happy it's filtered. Hit the crushed/cubed ice first, then water, it's all good...

Q: what color are the sides, there are no side photos.

A: The sides of this refrigerator are a bit darker shade of grey.

Q: Does this model use a water filtration cartridge? And if yes, what size do I buy?

A: Yes, this refrigerator uses the Whirlpool - EveryDrop 1 Ice and Water Filter (model EDR1RXD1).

Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Black Stainless Steel

Model: WRS571CIHV
SKU: 6155539
$1,979.99
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Pros for Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Black Stainless Steel
Spacious, Price, Counter depth, Ice maker, SizeDesign, Flex zone, Fingerprint resistant, Fits kitchen, ReliableSpacious, Price, Design, Space, ColorThere were no pros for this product
Cons for Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Black Stainless Steel
Noise, Shelves, Missing partsIce maker, Noise, Small door bins, Customer service, Delivery delayIce maker, Noise, No light, Adjustable shelves, DamagedThere were no cons for this product

Specs

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Reviews

Customers are saying

Customers are pleased with the spaciousness, counter depth, ice maker, size, price, and design of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. However, some customers have expressed concerns about the noise, shelves, and missing parts.

This summary was generated by AI based on customer reviews.

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.

  • Rated 3 out of 5 stars

    Anticipating Failure

    I absolutely loved this fridge when I saw it on display in the store. It was quiet, sleek, and had all the features I wanted - and for an affordable price. Yay! That's why I bought it - in March, 2018. Well, it's the end of October and I am having serious buyer's remorse. I'm a 60 year old grandmother, so it's not like the thing gets a lot of use. It sounds like a lawn mower when I open it up, and I'm pretty sure it was improperly set up by the installers because there's still styrofoam packing on the inside of the fridge filter section. I discovered this when trying to figure out why there is such a racket coming from the fridge. There's no way I could insert a filter into this space (see pic). Still, the ice dispenser and freezer work fine - but for how long? I don't see this lasting the 15 years that my previous Whirlpool lasted. So bummed.

    This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Fingerprint Resistant Stainless Steel

    Posted by BummedinDallas

  • Rated 4 out of 5 stars

    Nice fridge with a few things to be aware of...

    We bought this fridge on sale during Thanksgiving week because the ice maker on our old fridge went out sometime ago and we finally decided to just get a new fridge. We decided that a counter depth would probably give us a little more room as well in our kitchen the way it is laid out with the island so we decided on that style. It definitely has given us more room and it was immediately noticeable how much less space it took up being counter depth which was exactly what my wife and I wanted. It could hold just about all the food from our old Fridge which was a regular size side by side. The only real gripe we have had so far is that there is a place for one more shelf in the Freezer but it wasn't included and from what my wife has looked at online it is going to be between $80 and $90 to get another freezer shelf. There is also room for another door shelf on the fridge side that with how we have them arranged could have have had another shelf on the door so we are looking to order one of those which I believe is going to be between $30 and $40. Other than the gripes about the missing shelving we have been happy with it so far. It makes ice pretty quickly and we haven't run out of ice yet! It also has an auto-fill feature once you calibrate it so i can put my coffee pot under it and tell it to fill 50 ml and it automatically fills for me to setup 10 cups coffee for the next morning without standing there holding it. Installation from Best Buy was great as well and rather painless installing this one...not so much for when they had to remove the old one but they got it out.

    This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - White

    Posted by ShaunOrlando

  • Rated 5 out of 5 stars

    BEST BUY IS THE BEST & LOVE MY WHIRLPOOL FRIDGE!

    Whirlpool & Best Buy a WINNING COMBINATION!!!! Bought this for our new home just constructed in Aubrey, TX. Pretty sure it was the store in Denton. I bought the fridge over the phone. It was a breeze. Back in early March 2021 refrigerators were hard to get especially counter depth. Best Buy is the only company within 50 miles of our home that could deliver without delay and their price was better than all the rest. I shopped fridges in great detail, read all the manuals! This fridge is exactly what I was looking for and matches the other Whirlpool kitchen appliances. It's counter depth and the size offers enough room to open the door all the way next to a wall. The ice and water dispenser is great, lights up, water comes out at good rate and is chilled, has a door ajar alarm and so much more. If I need to clean a fridge drawer, I pull it out a tad to open the door beyond 90 degrees to do that task, which isn't too often to be of concern. It's a great fridge, looks good, is very quiet, has a decent amount of shelves and large door storage. Came with the air filter, water filter and copper line, and Best Buy delivered and installed. In addition to Whirlpool kitchen appliances we have the Whirlpool washer and dryer. My husband and I are very pleased with Whirlpool products and the customer service representatives. They totally understand what I need when I call, they listen carefully and are very knowledgeable. I've yet to find anyone who didn't treat me like a special customer. In these strange times, moving into a new home isn't easy but Best Buy SAVED THE DAY. Best Buy has a wonderful regional business manager who called me from her cell phone while she was out doing business, took the time to talk to me about the order, plus the customer service representative who I initially worked with over the phone, at the local store was just as wonderful. He put me in touch with her-Real Teamwork! These people really care and are very competent. They understand competition. Sounds odd but the reps at Best Buy treated me as if I was their Best Friend.

    This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Fingerprint Resistant Stainless Steel

    Posted by WINNERS

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