Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Stainless steel

I spent a good amount of time researching refrigerators and landed here because of the balance of cost, features and reviews. I intentionally waited a month before writing my review to give honest fact based opinion. First, yes this model is louder than our 2006 GE model both in motor and ice maker refill but not the jet engine described in another review. If in a studio apartment it would take I bit to get used to but we only hear it occasionally ( when it’s quiet) when sitting in the living room. Next, the water and ice dispenser has several comments that on day one seemed credible HOWEVER, after daily use for a month it is obviously a feature Whirlpool spend some time on. Ergonomically and functionally it’s quite impressive how they instinctively work for us. Did we spill some water on the floor a few times the first week? Yes. After that we now love the ease of not having to select which one and how quickly is cup of water fills. Also the water is much colder coming out than our old fridge ever did. Finally, the ice maker is loud dropping ice for the first few days but once it is half way full it is the same as everyone else’s. As a side note that is true of every refrigerator made today, the turning off when the door opens then right back on is concerning to me in that with a house full of kids opening the door over and over it just seems that a motor stopping and starting over and over had to have a negative affect in the long run. Planned obsolescence I guess.

Completely dissatisfied on all fronts. First, dont ever buy from best buy if it's an item that needs to be delivered. What a nightmare! The delivery company completely destroyed my house trying to move in this new fridge (which is exactly the same size as the old one) wood floor scratches everywhere and a giant gouge where they slid the thing across the floor with no protection!!! Infuriating! I will never ever buy from Best Buy again, and I'd advise others to do the same. We need them to know that this carelssness is NOT OK! Now onto the fridge! After the dust settled and the delivery men left i noticed a very loud fan or compressor noise coming from this fridge. Are you kidding me?! On top of the trouble i have had with the delivery itself now the fridge is going to hum loudly?? I am talking decibel levels above the previous fridge (which was the exact same whirlpool model from 7 years prior) how can this be? Are we going backwards with our engineering technologies? Very disappointed. I intend to return this refrigerator but God help me the day they come to move it out! Overall a complete disaster... majorly inconvenient!!!

We’ve only had this unit less than two weeks, but so far have been pleased. I really like the interior lighting. With the shelves and drawers being clear, the light can shine right through. It makes it easy to see everything. It creates an illusion that the interior is more spacious. We like the light on the freezer door for water and ice. The ice dispenser area is a little shorter than in our previous fridge so it takes a little getting used to. The solution is to use a shorter cup to catch the ice and pour into your tall cup. Also, the water is in front of the ice, so it is necessary to pay attention when getting ice and water. It’s nice that the light on the ice/water area goes on when it senses your glass. You may keep the light on all the time if you wish. The only issue I have is that the ice dropping from the ice maker is much louder than our previous refrigerator. Although, this fridge is supposed to be the same size as our old Samsung fridge, the freezer compartment is smaller. The whole top shelf is ice maker where in the Samsung, the ice maker was half the size. The shelves on the door are substantially smaller as well. Overall, it’s quiet, the price was reasonable and it looks nice. It serves the purpose.

So, shame on me for not fully reading the reviews before we purchased this fridge. Water gathers in the cubby where the ice and water dispenser is located. Not only that, but the freezer then went from one extreme to the other and it went from not freezing at all to having ice that I could have used as a murder weapon. You know what I'm talking about. THEN, the fridge wasn't keeping things cold. I thought it was my imagination until I went to get a bowl of cereal and the milk came out in chunks. Yeah. Yuck. And, you know how when you're craving cereal that's ALL YOU WANT? I felt like I was having a chic-fil-a craving on a Sunday. Boooo. Bottom line---don't get this. Don't. Just move on to the next one. I love Whirlpool and Best Buy is great so this is not a knock on either of those companies. Just this model of fridge is bad. Trust me on this. You do not want clumps of milk. You may want a legit murder weapon and I totally get that, but it's not worth what you have to go through to get an icicle.

We've had this fridge for about 3 weeks and I'm really disappointed about how loud it is and how often the compressor seems to cycle. Even when the doors have remained shut for several hours I've timed it at running 50 out of 60 minutes in an hour. I can hear the fridge humming constantly from across the room about 35 feet away. It's very annoying. I would have expected a modern fridge to run much more silently. I reached out to @WhirlpoolCare and have gotten nothing but generic and callous responses pointing me to unhelpful FAQs and documentation pages. It's obvious that they don't want to engage in determining if this is an isolated problem or common for this model. On the positive side: The fridge looks nice from the outside and provides ample space on the inside given it's moderate footprint. Other annoyances worth mentioning: The cover for the ice tray is not well constructed and will not stay clipped. Also beware of the water dispenser. We didn't notice how flush it is with the front of the fridge and it throws guests off. We're worried about it getting hit by accident when getting ice or if someone leans on the fridge door.

I purchased this refrigerator to replace a older whirlpool refrigerator that I had. All in all it’s a pretty good refrigerator. The cons that I can think of is it does make various noises but it’s not a dealbreaker. Also when it’s delivered make sure that the doors are even if not the delivers need to adjust it so that the doors will shut properly; it also states that on the manual as well. Also if you have heavier items on the door of the refrigerator you always need to make sure that Its close properly after each use. I think as a refrigerator goes it’s going to be a work horse and it’s going to do what it’s made to do (store food)and it looks beautiful in the kitchen with a very modern and sleek look. I love the fact that it does not have a drip tray I think drip trays are just disgusting and need to Be pulled and cleaned far to often, it makes cleaning it much much easier and faster .The one that I purchased has almost a mirrored effect;so when you look at it you can actually see yourself. It was a good purchase for the price that I paid and then also with the warrantee you can’t beat it. I think whirl pool makes pretty decent profucts.

This thing is noisy and makes noises like an MRI machine. When I say noisy I mean you can here it from 15ft away. I walked in the door and asked my wife if she had left clothes in the washer. It was the refrigerator. Water is warm, coming from the water dispenser. Water dispenser is slow when done getting water. Once you pull a cup away it keeps on going for about a split second, spilling water on the floor. Last, these things no longer come in boxes it took 4 tries before we got one with no dents or dings. They all come from same hub in Dallas to stores in San Antonio. The second came shrink wrapped, looked like it was used. The rest came in fixed plastic wrap but were dented. One looked like a pallet jack had rear ended the back. They need to box them in styrofoam again. They already don’t make them like they used to, now we need to deal with careless delivery people.

I purchased this refrigerator as part of a package. After installation, I immediately noticed that it was very loud and the fan kept running. It was only then that I went back and read the reviews. Big mistake! Apparently this refrigerator has an extensive history with the same issue. I also noticed the same stock Whirlpool response. I contacted Whirlpool and received this: "I am terribly sorry to hear that this unit is making this noise. Usually when a refrigerator is just installed it will make noises as it settles. it can take up to a week for it to settle." I called Best Buy and they were fantastic in getting a replacement out right away. Unfortunately, the replacement fridge is making the same loud noise. My suggestion...AVOID WHIRLPOOL. The fact that they are aware of the issue and instead of fixing it, they just make excuses should signal you to shop for another brand. Bye Whirlpool!