Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Stainless steel

We’ve only had this unit less than two weeks, but so far have been pleased. I really like the interior lighting. With the shelves and drawers being clear, the light can shine right through. It makes it easy to see everything. It creates an illusion that the interior is more spacious. We like the light on the freezer door for water and ice. The ice dispenser area is a little shorter than in our previous fridge so it takes a little getting used to. The solution is to use a shorter cup to catch the ice and pour into your tall cup. Also, the water is in front of the ice, so it is necessary to pay attention when getting ice and water. It’s nice that the light on the ice/water area goes on when it senses your glass. You may keep the light on all the time if you wish. The only issue I have is that the ice dropping from the ice maker is much louder than our previous refrigerator. Although, this fridge is supposed to be the same size as our old Samsung fridge, the freezer compartment is smaller. The whole top shelf is ice maker where in the Samsung, the ice maker was half the size. The shelves on the door are substantially smaller as well. Overall, it’s quiet, the price was reasonable and it looks nice. It serves the purpose.

So, shame on me for not fully reading the reviews before we purchased this fridge. Water gathers in the cubby where the ice and water dispenser is located. Not only that, but the freezer then went from one extreme to the other and it went from not freezing at all to having ice that I could have used as a murder weapon. You know what I'm talking about. THEN, the fridge wasn't keeping things cold. I thought it was my imagination until I went to get a bowl of cereal and the milk came out in chunks. Yeah. Yuck. And, you know how when you're craving cereal that's ALL YOU WANT? I felt like I was having a chic-fil-a craving on a Sunday. Boooo. Bottom line---don't get this. Don't. Just move on to the next one. I love Whirlpool and Best Buy is great so this is not a knock on either of those companies. Just this model of fridge is bad. Trust me on this. You do not want clumps of milk. You may want a legit murder weapon and I totally get that, but it's not worth what you have to go through to get an icicle.

This thing is noisy and makes noises like an MRI machine. When I say noisy I mean you can here it from 15ft away. I walked in the door and asked my wife if she had left clothes in the washer. It was the refrigerator. Water is warm, coming from the water dispenser. Water dispenser is slow when done getting water. Once you pull a cup away it keeps on going for about a split second, spilling water on the floor. Last, these things no longer come in boxes it took 4 tries before we got one with no dents or dings. They all come from same hub in Dallas to stores in San Antonio. The second came shrink wrapped, looked like it was used. The rest came in fixed plastic wrap but were dented. One looked like a pallet jack had rear ended the back. They need to box them in styrofoam again. They already don’t make them like they used to, now we need to deal with careless delivery people.

This 25 cu. ft. version is a very nice looking refrigerator but the fan in the freezer section is a little too loud to tolerate. I returned the item after a few days, and I purchased the 28 cu. ft. version, which protrudes only one extra into the kitchen and is considerably quieter. Also, the ice maker in the 25 cu ft version takes up way too much space in the freezer section. The 28 cu. ft. version has the ice maker in the door, and offers a ton more space in the freezer. The ice and water dispenser in the 25 cu. ft. version is a bit messy too. I could not figure out a way to keep the ice chips from ending up on the floor (no exaggeration). The 28 cu. ft version has an entirely different type of ice and water dispenser that works much better.

The unit looks great on the outside. It keeps our food cold as it should. However the ice and water dispenser is very poorly designed. The water dispenser is in front of the ice dispenser as opposed to being side by side. This results in constantly having water drip marks running down the front of the freezer door. Also when inserting the glass to get ice it is very easy to accidentally bump the water dispenser and make a mess. This fridge does not have leveling legs. Since the unit is on rollers when we pull the door open the whole fridge rolls forward. I had to put shims in front of the rollers to prevent it from moving. This fridge is loud. When the compressor turns on the condenser coil underneath the unit vibrates and creates quite an annoying noise. The other design flaw is that the shelves are not adjustable which limits the storage.

We bought this less than 6 months ago and regret this purchase for many reasons: one, water drips from the drink dispenser and down the front of the refrigerator. Also, the way you press the water dispenser to get water in your cup, you use the lip of your cup and how unsanitary is that! We have water somehow dripping from somewhere in the freezer and icicles forming from the top and sides. My husband found some solution online that involved putting silicone caulking around the seal, but that did not help at all. I keep begging him to call Whirlpool, but haven't yet. My biggest beef is the poor return policy of Best Buy. We said years ago we wouldn't buy from them just for the policy alone, but obviously we forgot and are sorely reminded at this point. We should have gone to Costco.

Based on price for the size and features, this is 5 stars. Excellent value, but I subtracted a star because of several minor annoyances. 1) The unit is noisy when it runs, at least compared to our last two units. Also, when the ice dispenser is filling a cup or when the unit reloads water, it can be obnoxiously loud. Not a show-stopper, but surprised us at the volume from a newer model. 2) The water dispenser does not provide cooled water. This might not seem like a big deal, but when your family is expecting cooled water, it can be a consistent minor annoyance. I have never seen a modern refrigerator not deliver cooled water. We're in Texas and it's July, so your needs may be different. 3) As others said, the sides are not stainless, but rather a closely matching gray color. Not a big deal for us. 4) The unit does pick up fingerprints pretty easily. Just be aware... MDTX

Looks nice but feels cheap. I thought I payed attention to the details of the appliance but after it was delivered I noticed that the shelves are not adjustable, the shelves inside the door are, but not the main shelves. This refrigerator has 3 drawers wich most others only have 2. The reason I use the word cheap is because the drawers and the plastic condiment shelves feel like they will crack very easy, same with the ice dispenser switch on the outside of the door. You get what you pay for and if you need a new refrigerator at an affordable price I would recommend this. Ice maker is large, but the ice is small, about half the size of a standard ice cube.