Whirlpool - 28.4 Cu. Ft. Refrigerator - Stainless steel

Find room for everything from produce to a gallon of milk in this Whirlpool side-by-side refrigerator. The sleek stainless design adds an instant update to your kitchen upgrade, and the in-door water and ice dispenser offers convenience. This Whirlpool side-by-side refrigerator has three adjustable full-width glass shelves for effortless setup of your storage.

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Stainless steel
  • Black stainless steel
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Key Specs

  • Product Height
    69 inches
  • Product Width
    36 inches
  • Height To Top Of Refrigerator (Without Hinges)
    68.875 inches
  • Height To Top Of Door Hinge
    69 inches
  • Depth Without Handle
    32.75 inches
  • Depth With Handle
    34.875 inches
  • Total Capacity
    28.4 cubic feet
  • Refrigerator Style
  • Ice Maker
  • Lighting Type
  • Color Finish
    Stainless steel
  • App Compatible
Whirlpool - 28.4 Cu. Ft. Refrigerator - Stainless steel - Front_Standard
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What's Included

  • Whirlpool 28.4 Cu. Ft. Refrigerator

Ratings & Reviews

Overall Customer Rating:
99% of customers would recommend this product to a friend (125 out of 127)


Fingerprint resistant stainless steel door

Aligns perfectly with any stylish kitchen design.

Electronic controls

Make operation simple.

Generous storage

Includes 3 adjustable full-width shelves, 4 glass shelves, 3 adjustable full-width door bins, a fixed full-width shelf, a full-width drawer and a plastic drawer to create plenty of space to organize frozen food.

Organize contents with ease

Includes a conventional shelf, a fixed full-width shelf, a humidity controlled drawer and more to provide ample space for storing items.

LED interior lighting

Bright lights to illuminate interior.

Automatic Defrost

Helps reduce frost buildup to simplify maintenance.

Door alarm

Alerts you when the refrigerator door is accidentally left open to save energy.

Automatic ice maker

Provides a steady supply of ice without the mess of having to refill ice trays.

Free delivery on appliance orders $399 and up

For new water line connections, special installation is required which is not included with delivery. Call 1-888-BEST BUY (1-888-237-8289) to find out more and to purchase installation.

Required parts sold separately

Find essential parts for installation in the accessories section on this page.

Overall customer rating

would recommend to a friend
  • Rating: 2 out of 5 stars

    Nice Refrigerator With One MAJOR Flaw


    Bought this fridge from BB October 2017, Delivered in November 2017. There is plenty of room in this refrigerator for a family of 4. Stainless finish is nice and door mounted controls and features work well. There is however one major flaw with the design. After only 6 months of use, the ice maker stopped working. Upon inspection of the fridge I noticed the wire harness that comes from under the fridge and through the freezer door had been rubbing up against the plastic cover every time the freezer door is opened and the plastic cut right through the sleeving and into the wire. One wire was cut. I called the repairman and left it up to him to find the issue. After he tested the electrical system and said it was fine, he determined it needed a new ice maker. I proceeded to tell him to check the wires underneath and after a little convincing, BINGO! He performed a temporary patch job until they receive an entire new door to be replaced. The photo is post patch job and the sleeving over the wire had to be removed in order to do the repair. If you own this fridge or are considering buying it, I would place some sort of protection between the wire harness sleeve and the plastic cover.

    No, I would not recommend this to a friend

    • Brand response


      Hi Rich, thank you for your review. We would like the opportunity to speak with you further about your concerns. Please email your name, address, phone number, model/serial number and a brief description of your concerns to Whirlpool_Reviews@Whirlpool.com. WhirlpoolBrand

  • Rating: 4 out of 5 stars

    Good but with some cons

    • My Best Buy® MemberMember

    We are looking for 28+ CF unit, don't want to spend $3000 for a french door unit, therefore, we decided to go for this 28.4 side by side. Here is the information I want to share: 1) The unit does make some humming noise, you can hear it when you are alone at home, not very loud, but noticeable, my 20 years old refrigerator they just haul away made less noise. I guess all running machine does make some noise now a day. 2) The ice maker is loud during the process of refilling the water after the ice maker dump out the ice. it last about 4-5 seconds, It can wake you up if you sleep close to the refrigerator, lucky I sleep upstairs. 3) Ice maker is small, I buy an extra container and keep the ice as reserve. 4) After the initial 24 hours, I saw ice flakes formed up on the back wall (inside the unit) of the fresh food side of the refrigerator, my carrot is kind of frozen, they said the temperature was set at 37 degree, I adjust it to 38 degree, It seems to solve the problem. Will have to keep an eye on it. 5) Ice water is not super cold. 6) The light is at the back of the refrigerator, so, after you put stuff inside and block the light, the unit is kind of dark, my old unit the right is in the front, so, it is more bright. When they deliver and install the unit, they will advise you to keep it empty and running for 2 to 4 hours before you put your food inside, you need to get some coolers to keep your food, I was prepared for that, so, no problem for me. This is my input, hope this will help you make the decision of your choice.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great so far!


    I love this fridge so far. I bought it in August 2017. Whirlpool - 28.4 Cu. Ft. It is deep, sticks out a bit in the recessed area of my kitchen. It’s bright inside but if you put your “hello fresh” bags on the top shelf it darkens the whole fridge a bit. Just put them on a lower shelf. The ice maker is a bit noisy when it drops the ice and then you can hear the water run to fill it back up. But none of that bothers me at all. I guess I got used to to it, It’s not that noticeable any more. I’m surprised at some of the bad reviews. I love mine and I’m about to order the same one for my Dad. He’s 75 yo and never had water and ice on his fridge. The guys who delivered mine had to come in the backdoor, French doors, so we didn’t have to take the doors off, but they had to go up steep paver steps. They did a great job! Hats off to them, very cautious. The old one going out the same way gave them a bit of trouble going down the steps. Hope it was going to the dump! It was only 3 years old and would not make ice, the entire bottom of the freezer was solid ice, then it melted all over my kitchen, happened often. Those french door fridges have a great concept, but they’re not at all the same quality bottom freezers were 40 years ago, JUNK & OVERPRICED. Stick with good old side by side, I recommend this whirlpool. But I hope I don’t end up with any of the problems others complained about. So far so good, I’m happy with it. May 17, 2018

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Unbelieveable volume for refrigerator size!

    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This replacement refrigerator has the same outside dimensions as our old Whirlpool refrigerator, but the internal volume is about 3cuft larger. The refrigerator looks great and so far is performing well. We miss the "butter tray" on the door which we used to use to hold a dozen eggs and are currently looking around to see if extra shelves can be ordered. But overall, we have "lots" of room making it much easier to store and find everything...I'm a guy and "hate" to shuffle stuff to get what I'm after. Not 5 stars because the refrigerator delivered may have a design issue. The doors are supposed to open a full 90 degrees. Ours can be opened 90 degrees but the refrigerator door meets resistance and must be held in place to allow full opening of the refrigerator drawers. The freezer side works fine and the trays can be extended fully without a problem. The refrigerator side drawers can be extended, but only when HOLDING the door open (forcing it past the "stop"). This may ultimately cause damage to the hinges. Best Buy is ordering us a replacement refrigerator and hopefully we won't have the same problem. We recommend the refrigerator with caution about the doors. We LOVE the volume!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Really like this refrigerator!

    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My husband and I needed a new refrigerator and after pricing several online we ended up at Best Buy. The salesman was very patient with us as we looked at 3 or 4 different models. We finally decided on the side by side Whirlpool model. My favorite thing about this refrigerator is the crushed ice. It is so finely crushed, just the way crushed ice should be. I also like the measured fill option: I select how many ounces/cups/liters I want to use, put my container in place, press the button and it automatically fills up the container without me having to stand there pressing the water button. I also like that the ice and water dispensers don't stop functioning when you open the other door of the refrigerator. My only dislike is how the temperature of the water dispenser fluctuates sometimes even after I adjust it (this explains the 4 star rating). However, I would absolutely recommend this product.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very Nice

    • My Best Buy® MemberMember

    My initial impression and response to complaints I have read.. This is a nice looking, roomy refrigerator. It replaces a working 17 year old Whirlpool, still working fine. Old unit needed a few minor repairs over the years which I did myself with available parts. Will be well satisfied if this new ones does as well. The door mounted ice maker frees up freezer space. The ice cubes are about half the size of the old models cubes. Ice production seems a little slow, taking a long time to fill the small ice bin. Ice dispenser does make a loud gear whining sound when dispensing, tolerable but not pleasant. Some ice chips fly on cube mode, not bad, more so on crushed ice. Don't notice any objectionable noises otherwise. Has two feet in front you adjust down to prevent rolling. Must remove bottom trim with two screws to adjust these up to roll out for cleaning or service. Old one had snap on trim and would roll out when desired without adjusting any feet.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very spacious side-by-side.

    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    There is so much to like about this 28 cubic foot side-by-side! I seriously considered a French door, but practicality won out -- the side-by-side has 4 more cubic feet of freezer space! Placing the icemaker unit in the door makes it easy to remove for filling coolers, and gives a full extra shelf of freezer space. The freezer's two clear drawers are very handy and can be put where you want them. The refrigerator door shelves are generous for gallon jugs The exterior is sleek and no fingerprints! The ice and water dispenser is tall for my favorite tumbler. The only improvement I would have liked would be more options for shelf placement, but it is adequate for my needs. I hope it lasts 20 years like my old Whirlpool!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Look & Value

    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We’ve owned our Whirlpool fridge for about a month now & am enjoying the ample fridge & freezer storage. The ice maker storage area is much smaller than we had before so we pack gallon sized ziploc bags in advance of any anticipated extra usage. The quantity is more than adequate for our family on a daily basis. The fridge stainless steel finish has added a bright new look to our kitchen area. We had read reports of a high pitch noise as the water filters & ice is dropping, this happens when we empty the ice compartment but only for a few moments. If you have a studio sized apartment it may be annoying but anyone buying a fridge this big is going to most likely have a larger separation from their sleeping area & their fridge.

    I would recommend this to a friend

Product images, including color, may differ from actual product appearance.