Wireless Network Setup (Remote Service)

With this service, a Geek Squad Agent will set up your router and connect two devices to your Wi-Fi network. We can also change your router password, if needed, and troubleshoot two devices on your existing Wi-Fi network.
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Ratings & Reviews

Overall Customer Rating:
67% of customers would recommend this product to a friend (2 out of 3)


Agent will configure and secure one wireless router.

Up to two (2) devices will be configured to automatically connect to your wireless network.

Service also includes testing final settings to ensure proper functionality.

Customer rating

would recommend to a friend

Most recent reviews

See all customer reviews
  • Rating: 5 out of 5 stars

    Life with Geek

    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I used the Geek Squad to help me through a problem with my router. This was handled remotely and solved my problem. Very professional and courteous.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Having trouble with wifi get Orbi

    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Recently I moved to a bigger house and the wifi was not work as well as it should do to signal strength . Orbi definitely help, and now the wifi reaches several house away. This item also allowed a purchase with geek squad. Don't get the geek squad stuff. When I called they had no idea of what Orbi was or how to help me. Save your money

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Geek Squad home disaster

    • My Best Buy® Elite MemberElite Member

    I paid to have the router I purchased from BB hooked up properly. I learned nothing new about the router or setting it up, but the tech did manage to make my 4 laptops unusable. I called back and was given the runaround for a week and then a different tech showed up insulting me at my door and repaired one laptop for about 1 day. As he left he said I better hope i don't see that screen again, it's the kiss of death. Guess what I have on my laptop now that does not work? Never got one follow up from them to see if everything was worked out. If there were negative numbers for the review, I would give them

    No, I would not recommend this to a friend

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