Yuneec - Mantis Q Drone with Remote Controller - Black
Model: YUNMQUS
SKU: 6289136
This item is no longer available in new condition. See similar items below
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Flies easily, easy to set up. Great pictures and easy to send to phone. If you fly it too far and lose connection it finds its way back to you. Great Drone!
Posted by Topher
I'm not a very picky consumer but this case warrants a full review to warn drone buyers of the poor customer service at Yuneec. I bought my Mantis in December 2018. Receipt included in the images. I used the drone 4 times in the month of May the longest flight being 9 minutes, full flight logs included in the images. The first three flights were fine. The drone worked well and returned as described. On the forth flight, after just 5 minutes, at full battery life (flight log included in images here) the drone disappeared from my screen. It was only 755 meters away, well within the range Yuneec claims the drone can fly, infact that's about half the distance. The weather was perfect, my phone was not low on battery, screen shots included of the screen when the drone was lost. I walked closer to the drone to attempt to reconnect and searched the area in the flight path for several hours ... No luck. At this point I was not discouraged, I figured I'd call Yuneec and perhaps they would stand behind their product by either making an effort to help me locate the drone. And if not, they'd send me a replacement. I've attached email correspondence. I first sent customer service an email as prescribed in the instructions. Their response is included in the image here. Basically they said they couldn't help me and referred me to another agent. This is fine, however Instead of referring the request and creating a ticket for me. They simply replyed and told me to start over with the new agent. This wasted a couple of days and was the beginning of my frustration. Once resubmitted the new request I was asked a few questions then waited a few days for a response. They then requested the flight logs and additional information which I responded to within hours of recieving the request. A few days later they responded claiming the ticket was assigned to someone who will review the logs and respond within 5-7 biz days. After 8 days with no response I started requesting updates. I provided all of my answers and flight logs on May 30th. It's now June 22, I send daily requests for updates. No response from Yuneec, not even an automated response to let me know there might be delays. Although the drone itself seemed fine and decent quality. I'm left with a remote and no drone and absolutely no response from Yuneec. I bought this drone to save a few dollars vs the DJI Mavic. I live in Michigan and only have a few months to enjoy the drone. Months lost. Don't waste your money on this unreliable drone with terrible support... Neighbors have DJI Mavic and I really enjoy watching them enjoy it thru the window while I wait for a response from Yuneec.
Posted by Mark
It supposed to be controlled in a radio range of 4921 feet. But it only gets 300 feet at most. - Visual track does not work - Face detection does not work - Joystick does not work - Camera is difficult move - It does not land where it took off So far very disappointing. Good thing. It is well constructed, battery life is good. 25 minutes flying. Video quality is OK.
Posted by NovicePilot
Customers are impressed with the Mantis Q Drone's ease of use, long battery life, and affordable price point. It is considered a great option for beginners and intermediate drone enthusiasts. However, some users have expressed concerns about the camera quality and software issues.