I was excited to finish off a remodeled room by assembling this and getting the room back in order. I got a huge surprise when EVERY single wooden panel is scratched and scuffed, not light scratches either. The kit has a total of 3 pressboard pieces that have a wood grain laminate covering, and 2 of them are so bad they look like they were thrown across the factory floor. Since the instructions say to call or email the manufacturer if any parts are missing or damaged I called the company this afternoon while at work. The conversation was short and the lady named Pilar was pleasant on the phone. She asked for my email and told me she was going to email me and in my reply I needed to include some info. ( My info, receipt, model number, what pieces are damaged, purchase date, store, etc.) I did exactly as she requested and shortly afterwards she emails me again, this time asking for pictures. Now keep in mind that I'm already aggravated at the fact that I am unable to finish the remodeled room until these replacement pieces arrive, and I spent an hour the night before cleaning bits of cheap styrofoam off my floor for nothing. Now I would need to wait until I got home to take the pictures, and since its Friday that would mean they wouldn't look at my pictures or ship my parts until Monday if I was lucky. Since I'm in New York and they're in California I'd probably end up waiting around 10 more days to get the replacement parts. Instead I'm going to return this junk to the store, and the pic she requested is here for your viewing. I won't upload pics of all the damage, because I'd be here for quite some time. If you order this go ahead and grab 2 just in case you get a product as poorly made as mine. I'm looking at a Bush or Sauder stand instead, since I never have had an issue with any of their ready to assemble furniture.