Zune - HD 32GB* MP3 Player - Platinum Silver
This item is no longer available in new condition.
See similar items below.
32GB* internal flash memory
Stores up to 10 hours of high-definition video, up to 48 hours of standard-definition video, 25,000 pictures or 8,000 songs.**
Measures just 0.4" thin so you can take it wherever you go.
Include MP3, WMA and AAC audio formats, plus WMV, MPEG-4, HD MPEG-4 (with included transcoding software), H.264 and DVR-MS video formats and JPEG image formats for flexible playback options.
3.3" OLED color display
With 480 x 272 pixels and 16:9 aspect ratio. Scratch-resistant glass and touch-screen QWERTY keyboard for added convenience. Turn the Zune vertical for music features and horizontal for picture and video features.
FM/HD radio tuner
For listening to your favorite HD radio stations (HD Radio delivers CD-quality sound from compatible stations in areas where HD Radio is available). Song tagging technology allows you to tag songs for purchase.
802.11b/g wireless connection
Allows you to buy, stream and update your music, as well as download free games. Wirelessly sync your Zune HD to your PC via your home network. WEP, WPA and WPAZ encryption for wireless security.
Browse the Internet on the go anywhere there is a Wi-Fi connection. Features tap-to-zoom technology, and a built-in accelerometer.
For easy downloads.
HDMI-out and composite-out connectivity with optional dock (not included)
Lets you view movies and video on a TV or monitor.
Provides up to 33 hours of music or up to 8.5 hours of video.
*Formatted capacity may vary.**Results will vary based on file size and format, settings, features, software and other factors.
- Microsoft Zune HD 32GB* MP3 Player
- 3 pairs of foam earpiece covers
- Zune sync cable
- Owner's manual
- Storage TypeFlash memory
- Music Service CompatibilityZune Marketplace
- PlaysForSure CompatibilityNo
- Headphone TypeHeadphones
- Graphics ChipNVIDIA
- Touch ScreenYes
- FM tunerYes
- HD radio tunerYes
- Color CategorySilver
Rating 4.4 out of 5 stars with 192 reviews(192 Reviews)
Rated 5 out of 5 stars
wouldn't trade for 2 iPODSPosted .
got this for my teenage daughter's birthday.She loves it,won't put it down.Her brick rocked nonstop,Now her HD rocks everything...Wish it was easier to find Zune docks .I would recommend this to a friend
Rated 5 out of 5 stars
Excellent, Impressive Media PlayerPosted .
I've been an avid iPod user since 2001 buying the classic, then nano, then touch (all 8gb models). I finally outgrew the 8 gb capacity of my 3rd gen touch. However, the 32 gb models of the touch are extremely pricey. Enter the Zune 32 GB- for a $100 less! The Zune is in many ways more fun to use than an ipod- but mainly for music and movie playback. If you want to use a ton of apps (aside from facebook/twitter), then you would be better off with an ipod. One warning- there is a bit of a learning curve as with any new device. It's intuitive, but takes a few minutes to learn the interface. Also, the screen is a little bit smaller than an iPod touch. Pros: -Gorgeous OLED display. Seriously, as good as the new iPod Retina displays are, this thing blows them out of the water. Super sharp, brilliant colors, and blacks that are deeper than that of a plasma TV. -Amazing sound quality- the sound output is better than an ipod on my Klipsch S4 heaphones -Super responsive touch screen -FM Radio (HD!) tuner. For a guy who listens to morning radio at work, this is a godsend. Static free radio with RDS support -Zune Software (again a learning curve involved) is SO MUCH BETTER THAN ITUNES. It's more intuitive, smarter, and easier to use than iTunes. Plus it syncs up you Zune with your XBOX360 as well -Super fast, next-gen hardware. The Nvidia Tegra chip that powers the Zune is capable of displaying 3D images- so it may be coming down the road with a firmware update. -Ability to use the (separate) Zune Dock to display the videos that are on the Zune at 720p HD on an HDTV. I can't stress how awesome this is. -LONG battery life. WAY longer than an ipod touch. -Screen is a LOT harder to scratch than an Ipod and the casing is made of brushed aluminum (which is also way harder to scatch) so it's a LOT lighter weight than an ipod, and looks a LOT more expensive. Cons: -included headphones are garbage (but so are the Apple earbuds), get yourself a set of good ones when purchasing either player. -App support so far is terrible. I'm sure this will grow and expand over time since the Zune HD is new, but for now there's not much -Apps that are available take FOREVER to load. Seriously Microsoft, a calculator app should not have a load time of a minute, especially on a piece of hardware that is more powerful than most smartphones. Again, something that can be fixed via firmware updates later, but for now, terrible execution -Support for linking the Zune into car stereo's isn't there. With ipods, you just plug-an-play with 99% of new car stereo (whether aftermarket or OEM), but with Zune, you'll have to use a FM modulator or use an aux port the radio. This is something that may improve as more people get the Zune, but for now, this is an annoyance. If you have a newer Ford vehicle with Microsoft's SYNC system, this will work perfectly. -That OLED screen washes out badly in direct sunlight- but that's an issue with OLED technology (OLED screens generally aren't backlit), rather than the Zune. Samsung phones that have OLED screens have the same issue.I would recommend this to a friend
Rated 5 out of 5 stars
An Excellent Music and Video Player.Posted .
A little background for this review, I currently own both the Sony X-Series 32GB and Zune HD 32GB. I got the Sony X-Series back in June of this year and I was the first customer (as far as I know) to buy the Zune HD at the Harrison Store here in San Francisco at 10:13am on opening day Sept. 15th. I had preordered it during the San Francisco Best Buy Zune HD Preview back on August 22nd. I also own the iRiver iHP-120, iHP-140, and iFP-899 and Sony PSP. I did own the Zune 30 and 80, both from their original launch, and sold both for $100 each in order to upgrade to the Zune HD. I have never owned an Apple iPod or iPhone but this is because I have gone down to the local Apple Store when the new models came out and hooked up my head phones and listened to the sound quality which I was not impressed with compared to the various players I owned or currently own. As for a phone I use a Palm Pre. I am definitely an audio/videophile. I have about 2000 Cd’s that I record at 320kbps and about 1800 music videos that I record from DVD to MPEG-4. I use my players to play only my top songs and videos so that every song and video is a favorite. Sound Quality: When I buy a player the first thing I look for is sound quality. So I toss out the headphones that every player comes with and use my own. Let’s look at the sound settings. The Zune Team brought the EQ back that they had on the Zune 30. The EQ has seven preset choices and a choice to use no EQ. In comparison the X-Series has four presets, and a choice to use no EQ. In addition the X-Series has two user customizable settings with a five band EQ and an additional Clear Bass setting with 4 levels of Bass. The X-Series also has a VPT (Surround) setting, DSEE (Sound Enhance) setting, and a Clear Stereo setting. These additional sound settings the X-Series has over the Zune HD goes a long way in enhancing the overall sound quality. At the very least I think the Zune HD should also have a customizable EQ setting like the X-Series that you can adjust the highs and lows to your individual user preferences. As for the Zune HD’s sound quality, it is comparable to the Zune 30 and better than any Apple product I’ve listened to. (Note: the Zune 80 had no EQ settings so I am not going to compare it. When I owned the Zune 80 I only used it connected to a set of external speakers that I could customize the EQ settings with.) If the Zune HD didn’t have the EQ setting I never would have bought it, end of story. The Zune HD’s sound is good but compared to the X-Series it does not have the depth of sound and focuses more on the treble and midrange sounds but if you use a good set of headphones the sound and bass are good just not as full ranged as the X-Series’. That said I would say the Sony X-Series is definitely the best sounding music player on the market right now because of a combination of these settings and its overall sound processing abilities. Picture Quality: The next thing I look at when buying a portable player is picture quality. Both the Zune HD and the Sony X-Series have an OLED screen and are in a league by themselves because this is clearly the next step in portable device screen technologies. The color and detail will blow you away. Colors are vivid and life like with a full range of colors you just don’t see with LCD including from the PSP. Also, the OLED screen doesn’t need a backlight like an LCD screen does, so it uses far less power, and can show a true black color. Also, the viewing angle is excellent; unlike LCD you can see perfect color and image on an OLED from nearly any angle including a near side on view. And the refresh rate on OLED screens is up to 12 times quicker than on an LCD, meaning that there’s virtually no blur on fast moving sports or action scenes. That said the Zune HD and Sony X-Series are nearly identical with their screens aside from the Zune HD being slightly larger 3.3 inches vs. 3.0 inches. The Sony uses a 9:5 screen ratio which is not as well suited to video as the Zune HD’s 16:9 screen ratio. And as for video transfer, I had no problem viewing all my videos in the MPEG-4 format on the Zune whereas on the Sony I had a difficult time transferring them over. Also, note the Sony is slightly brighter on it’s highest screen brightness setting than the Zune, but the Zune is bright enough to get the job done. I would say considering these factors both the Zune and Sony are excellent but for video the Zune HD wins, otherwise they are virtually identical. Form Factor and Looks: As for form factor and aesthetics the Zune HD is a win. The first thing you will notice when you pick it up is that it weighs about half as much as you would expect, so it definitely won’t add unnecessary weight to your pocket. The iPod Touch or iPhone will look dated compared to the compact size and design of the Zune HD. The Zune is about the size of a small candy bar. It’s 3.3 inch OLED screen takes up about 85% of the front surface and has a smooth touch which is perfect for it’s touch screen capabilities. Your finger will glide across the screen like ice. Aside from the screen, the Zune uses a brushed metal finish so there are no finger print issues like the iPod or the X-Series which both have high gloss cases. Compared to the X-Series the Zune is lighter, slightly thinner, a bit longer, and slightly wider. Overall it is a nice compact modern design perfect for a portable player. Web Browsing: I’m not going to review web browsing because I feel that web browsing should be left to you cell phone that hopefully has a dedicated Qwerty keyboard and Touch Screen. Also, these players use wifi to connect to the internet which I feel is to limiting compared to a cell phone that can browse the web anywhere. User Interface: The Zune Team definitely took advantage of the Tegra Chip creating interactive intuitive displays that are smooth and modern. When listening to music the current track can be displayed in a screensaver mode that floats the track info and album art across the screen in multiple sizes and from various angles. This is a nice modern eye catching touch that other players don’t have. Summary: Over all, I would recommend the Zune HD as an excellent music and video player which is great for browsing pictures with it’s eye popping OLED screen. It also has a modern compact design that is not a finger print magnet. And of course the use of the Tegra Chip allows for a rich user experience that is up to date and modern.I would recommend this to a friend
Rated 5 out of 5 stars
Easier to use & better value than ipodsPosted .
I have never been a fan of ipod/itunes but as the most technically inclined person in my family its always my job to set up everyones new gadgets. So after dealing with itunes for about 4 different members I was already turned off by the software. My first mp3 was a dell which lasted a while but was bulky & not very nice to look at. Then microsoft came out with the Zune & after reading up on it I was excited to give it a shot. The zune media player was far easier to use than itunes so I was hooked. My first generation zune lasted a little over 2 years in that time I purchased the 2nd generation 120gb for my girlfriend & set it up for her, however the software was so easy to use that she was able to maintain her media & change her play lists her self which was a relief for me. When it came time to replace my first generation I went out & picked up the zune hd 32 gb without hesitation, and when my girlfriends 2nd gen was damaged I returned it to best buy & was given a gift card because I purchased the protection plan. I used it that same day to get another zune hd 32gb. I have also been a zune pass member for almost a year now & let me tell you that itunes can't touch the zune market place when it comes to the value it gives its members. For $14.95 per month you get unlimited music downloads for up to 3 computers & 3 zune devices as long as you keep your membership active. It kinda works like rhapsody but with zune you also get 10 song credits per month that you can use to buy songs & keep them even if you cancel your membership. You have to use all 10 credits each month or they expire but once you use a credit on a song it's yours to do whatever you want with you can put it on cd or transfer it to another media player or device. I highly recommend zune to anybody & have converted most of my family members over to zune from ipod as well as some friends. As a media player I don't think you can get more bang for your buck & the fact that the software is so much easier to operate than itunes is a definite plus. I'm not very big on aps so I can't really say how it compares to ipod in that respect but as for music zune is far superior.I would recommend this to a friend
Rated 5 out of 5 stars
Great PMP!Posted .
I know everyone is caught up in the ipod world, but the Zune is a great unit. It's much easier to navigate than the Classic I had, and the desktop app is by far more streamlined and intuitive than Itunes by far(I still do have Itunes on my machine, but I think it's going to be coming off soon). I actually tossed between this and the Itouch, but the desktop application to be honest was the deciding factor, even before I got the unit and witnessed how the media looked, sounded and played back. Not to mention, how easy it is to setup and modify playlists and more. All aside, I wish BB had the 64gig version in stock, as this is what I was looking for, but it seems that it is no longer even on the site from what I have observed. There aren't many accessories for the unit unfortunately, but that is good and bad in a way. It is good because the likelyhood of someone stealing your Zune is less that that of someone stealing your ipod(at least that is my hope, as my first classic was stolen), as these don't seem to be nearly as popular. But bad because you don't have as many options for simple things such as cases and the like. But there are a few accessories out there. It has applications and games that are free to download via wifi easily enough, but, that is not my purpose for the unit. I do have a couple gigs of tutorial podcasts, and checkers, but, media is where it shines brightly. I really have nothing bad to say about the unit, with the exception that because so much information is downloaded for your media(get one and you will see... It's clever actually), it takes a bit longer to sync your device the first time. It took my 25 gigs of music files 2 hours to sync, but once sync'd, the subsequent syncs are much better. Not as fast as the pod, but not bad at all. What cannot be underestimated is the ability to wirelessly sync! That alone, is a beautiful thing! Suffice it to say, I like the unitI would recommend this to a friend
Rated 4 out of 5 stars
Zune HD - Realistic LookPosted .
(durability unrated as it has not been long enough to know for sure) Purchased the Zune HD 32 gig today. Explored its abilities for aproximately 8 hours. The product is excellent as far as comfort, weight and features. It has internet access to any wireless hotspot (as long as it is broadcasting its SSID, or network name). It remembers places you have been and attempts to relog into those networks. The music features are easy to access and navigate. Relatively intuitive, but I would recommend reading a little bit on the page they provide on how to navigate the unit. It does help to know what and where the little symbols it will present mean. The HD radio feature is fairly good quality. From the Microsoft website they use the headphones as the antenna for the HD radio. I am able to pickup several stations when outside, considerably fewer while indoors. The radio has a cart with a + symbol on the upper right corner that allows you to save and purchase the track when you reconnect to the internet. If you have a Zune Pass it will simply download it to your device automatically. The Video feature is actually quite good. Most personal music devices that support video are somewhat pixelated when you look closely at the device. This one does not appear to have that problem. The video chip they put in it, and the screen work together to provide very clear video on the built in screen. The unit does support HD out, but I have not tested this feature yet as I have no HD tv worth putting it on. The downside of this unit as i can see it is it is somewhat thinner than I expected in the X axis of the device. It is very light and thin, but the screen is somewhat long and not very wide. The quality of the screen is still very good, but it was just suprising that the screen wasn't quite as large in appearance as the regular Zune 120. The surface area however is slightly larger. A further downside, as the unit has only been out for a few hours, there are limited applications to be had on the Zune Marketplace. You can have chess, a booger splatting game that is rather fun to tap on the screen with, the classic space ship game that came with the previous zunes, and sudoku. You can also get an MSN weather feature that will automatically update any time it gets internet connection. My best guess on Microsoft's application feature is that they will allow other vendors to create and post various applications to the unit in the future. Microsoft itself already plans on putting up a Facebook IM application, which is discussed on their website, and has sent out messages to its various Live subscribers that program to help produce applications. This feature, I suspect, will be very good in the future. There are two purchase recommendations that I would make with the unit. Considering the fingerprints that accumulate and look nasty on the device, purchase either an action jacket that can help protect the screen and is easily cleanable (and protect the unit from bumps and scratches), or do what I did. It is unorthadox, but you can purchase the ipod touch Invisi-shield product. The ipod touch screen is somewhat wider than the zune screen, but with a razorblade/box cutter you can trim it to the right size. To do this I laid the zune on the front portion of the shield and drew around it with pen, using one of the edges of the shield as a line. I then took the razor blade and cut several times along those edges just inside the pen lines. The shield is exceptionally durable and took several passes with the blade to cleanly remove the excess. Once the shield is on the device if you put it in a silicon action jacket you cannot tell that it is not made for the Zune. I fully expect that Zagg, the maker of the invisible shield product will make a zune version shortly and would highly advise getting that instead of rigging it up this way. The benefits I have seen since adding that particular modification to my zune is the fingerprints are cut down immensely, and the screen looks slightly better in sunlight. The screen is still very responsive, to the point I did not detect any noticable difference in the responsiveness. Further, with as hard as it was to cut the shield with a RAZOR BLADE! i would imagine that the screen is now nicely protected from pens, keys and other minutia that would be in the average person's pockets/purses with the zune. Second would be the Action Jacket I mentioned. I purchased a silicon one with no face, since I rigged together the invisi-shield. It has a convenient spool on the back for the headphones. Overall, very pleased with the device thus far. Can't wait for further apps to pop up.I would recommend this to a friend
Rated 5 out of 5 stars
Best player out there...by farPosted .
The Zune HD took an already excellent line of devices and made it even better. It's a shame that Microsoft was so late to the mp3 player party, because every model they've made has been of far better quality than the competition and really are a pleasure to use. Pros: -The audio quality, as always, is excellent. That's something that has been true with all models of the Zune. If you're coming from just about any other player, I promise you'll be able to tell the difference. Assuming, of course, that you have decent headphones connected. -Zunes have always been built like tanks. They can really take a beating. Within reason, of course. -The battery life is great. That used to be a big complaint with Zunes, but not anymore. Honestly, I rarely charge mine. I'm not sure what the official claim is, but I'd estimate 25+ hours with the screen at the brightest setting. And you can easily watch 2-3 average length movies on a charge. -The screen is greatly improved over previous versions, making watching movies, tv shows, and video podcasts really nice. Just FYI, the screen isn't HD. The HD in the name refers to something else. The resolution is still perfect for this device and at this size it would make little difference if it was. -The screen is also super responsive to touch. It's nearly as good in that department as my Epic 4g, which is saying a lot. -The UI is amazingly intuitive and has a lot of great, new features. I especially like being able to view the bio and related artists on the device without having to connect to the market. The ability to pin albums to the home screen is also nice, giving you easy access to your favorite music. -The headphone jack is on the bottom now. I never even thought about this before, but it makes a big difference, especially when connecting it to my car stereo. -Decent internet browser. Not at the level of the stock browser on my Android phone, but more than adequate to use in a pinch. -Apps and games look and run really well. The games, especially, are of good quality. -The excellent Zune Marketplace software, combined with the $15/mo subscription is just awesome beyond belief. The whole family can download all the music they want for much less than it would normally cost. I know that my wife and I have, between the two of us downloaded what would normally amount to thousands of dollars worth of music, but only paid a small fraction of that with the subscription. Plus, you get 10 downloads per month which you can actually own, even if you stop the subscription. And did I mention that the software is excellent, because it really is just the best around. Cons: -There are very few of those nice apps and games. It's just not a big enough market to attract developers, so we're limited to just under 40 total. It's not enough to lose a star over, though. It's not what I bought for, so I consider what little is available simply a nice bonus feature. -The included headphones are just your average bundled headphones. They used to bundle the Zune Premium headphones with previous models, which were excellent. I bought a new pair for about $40, though, and it was well worth it. They didn't have any at BB when my wife bought hers, so she went with a really nice pair of Sennheiser earbuds that cost almost twice as much. They sound almost the same, to be honest, so even if you have to order them elsewhere, I'd suggest the Zune Premiums, unless you're willing to fork out $100+ for something better. Nothing to lose a star over, since the included headphones are still slightly better than those included with iPods and I don't think anyone ever really expects bundled headphones to be audiophile quality, lol. -The HD in the name is slightly misleading, but only if you haven't actually researched the product. People assume it's because the screen is HD, which it isn't. The resolution is good for it's size, but it's far from HD. It does have HD output with a separate accesory, though. It actually refers to the HD radio that the Zune HD has. It's a nice feature, but not something that most people will use often. Again, not enough to lose a star over, since it does describe an included feature. You really can't go wrong with this product. I've owned and/or used others and none of them really compare. Of course, if you're buying it for the apps, look elsewhere. A WP7 phone does both, after all. If you're buying it to enjoy music on, which is what it's primarily made to do, believe me when I say that it doesn't have any competition in that department.I would recommend this to a friend
Rated 5 out of 5 stars
ease of usePosted .
I have been reading a lot of reviews for this player and a lot of people who just got the player are saying some things that are wrong. Spend a little more time with the device before you mention wrong things people. First I keep seeing things like, "there are too many steps to get to the pause play options" or "too many steps for basic controls for volume". Well no there isn't, all you have to do is push in the the action button on the left side of the player (even when the screen timeouts) will bring up the pause/play and skip action so you don't have to double tap the screen or lift up the screen saver pic. So for everyone who keep saying you have to touch the screen to do those actions, please spend more time with your device before giving wrong information. And that's for any electronic device you own. ThanksI would recommend this to a friend