Customer Ratings & Reviews

In the box you get your Bose Sport Earbuds and 3 sets of eartips (S, M, L), the charging case, USB-C to USB-A charging cable, and recommended to download the Bose Music app from your devices' App Store. These earbuds are not at all what I would have expected from Bose, and trust me I'm a fan of Bose products. These are absolutely poor earbuds that don't perform up to the expectations of their selling price or to the rich quality of Bose. I have an iPhone XR and the earbuds were able to pair up quickly and I was ready to go. I like the pill case for housing and charging the earbuds because it keeps them protected well when they're not being used in my ears. The issues started to occur when I placed these into my ears. These can't stay put in my ears without constantly falling out. I know this is an anatomical issue that each person will have with his/her ear and shape. I have tried all 3 of the eartips provided and can't find a fit that works and I feel that is due to the poor design of these ear tips. The umbrella tip is far too bulbous, and according to Bose it's what they offer as the best suited fit for most to all ear types/shapes. The material used in these StayHear Max tips is not very good silicone. I compare the current tips on the Sport Earbuds to a pair of MIE2 Bose headphones that fit extremely well in my ears and never fall out. Not sure why the design team made such a flawed umbrella tip design that just doesn't work well, and has too much material to fit into/onto the canal area comfortably. These are supposed to be sport headphones for moving and running, but I can't trust these to stay in my ears when I walk from my desk to the fridge because they fall out. Let alone the design of these earbuds is just too bulky and not very form fitting or pleasant to look at. I feel like I look like Shrek when I'm wearing these because they look like bolts coming out of my ears. As for the simple touch controls on these headphones, the features are truly underwhelming. Your right ear bud gives you Siri with one tap. Also a double tap on the right earbud answers a call, since this also is the side with the microphone. One nice feature is that in the Bose Music app you can toggle on/off a feature to stop the music when the earbud senses it is not in your ear any longer. The double tap starts or stops your music when listening to music. The left earbud is next to useless because the touch feature you can set is either 1) to skip forward a song or 2) hear your battery level. As for changing the volume on your earbuds, you will need to rely on your device. I was baffled by this shortcoming for a pair of headphones like Bose. If I'm using Bluetooth wireless earbuds, I'm using them because I don't want to reach for my device to control the volume up or down, or to unlock my phone to replay a song or forward a song. Bose dropped the ball on the touch features because they are lacking severely on innovation and technology at this space and price point. You can activate Siri, accept a phone call, play/pause music, skip a track. That's all the features built into the touch capability. You are not able to adjust volume up/down, replay a song, active ANC (because it's not offered), or bring up a built in equalizer sound setting preference. So let's get to the sound quality next. The musical genres I listen to are various and I felt like these earbuds offer just mediocre sound. Nothing that is extra crisp for clarity allowing you to hear low tones or high tones. The bass capability on these is lacking as well, and it's quite disappointing. Bose packages these earbuds as "volume optimized Active EQ" earbuds for an overall quality sound. I think the sound is just ok, and I have found better sound and depth to the same music and songs I listen to on other wireless earbuds that cost less than half of these. I have noticed that there is a lag on these Sport Earbuds that when you click the volume up/down on your device it takes a second for the earbuds to respond with a delay. Again, since my device is the only way I can control any volume this is another poor user experience. Another glitch I'm seeing on a continual basis is the volume resets on the headphones to a higher volume setting than when you left the phone earlier. My iPhone has the ringer and device volumes set to low. Any time that I get a new email or notification the chime is coming in at 100% volume on my earbuds, which can be harshly loud when you're working. One good thing is that you can pull out only one of the earbuds from the case and have that work independently for listening to audio. If you want to have a chat, you'll need to make sure the right earbud is the one you pull out since that has the microphone on it. The Bose Music app allows you to see the battery levels for the independent earbuds so that's helpful to see visually. The app doesn't have many features to it that make it an app to accentuate the listening experience. Other audio makers have apps that offer listening customizations or preferred audio controls to space out your sound. This Bose Music app doesn't offer any advanced features at all besides being a place to see battery levels or to instruct what your left tap will do on the left earbud. As for making a phone call, the sound is acceptable and the microphone picks up my speech well so the other receiving party can hear my voice well. This is a great microphone for phone calls and using it for work conference video calls for example. I'm happy with the audio quality in phone and video calls. Overall I had high hopes for Bose Sport Earbuds. These carry the Bose name on the side of the earbuds so it portrays a high quality product and will impress others. As a user/owner of these I just was not impressed with the fit, sound quality, touch features, or the lackluster app. I'm hoping that there will be many app updates that will make these headphones better for audiophiles that enjoy listening to music or videos. Sorry for the long winded review, but I hope this helps to make an educated purchase. PRO: Nice charging case Good clarity on audio phone/video calls CON: Underwhelming Bose Music app Mediocre sound quality Poor comfort and fit Lacking buttons and lack of advanced touch controls Size and bulk doesn't look appealing

They sound good, really good sound stage for IEMs. They stay in my ears when active, which is very important for sport earbuds. I am able to wear them for long periods without my ears hurting or having a residual feeling of their impression in my eardrum after use. The samsung bud pros were really bad about this, with the sensation lasting for several hours after just 1 hour of use. Why 2 stars then? The connection experience is absolute trash. Sometimes only one ear will connect, which requires putting them back in the container, turning bluetooth off on all paired devices within 30 feet, waiting and then reconnecting. Staying connected is fine, but getting connected(especially if you swap between multiple devices) is such a horrible experience that I am showing real restraint in not giving these 1 star. I am actually really upset about this, despite them doing everything else really well. Maybe 2 stars is harsh, but it's 2023, bluetooth is not a difficult or blossoming technology, there is no excuse for making it this badly.

Only reason this is not a 1 star review and a 2 is...well, its bose so the bass hits and sound hits nice. Good job on that only . I have thought of swapping brands of ear buds and lets just say BOSE is not technically fit when it comes to wireless ear buds like the rest. Very inconvenient not being able to connect without pushing the pair button when taking one pod out and/or taking both pods out at the same time, that is not how should work. Once you close case..phone/tablet will disconnect from bose device UNLESS once again both pods are removed, why would anyone want to keep case open while IF listening with one pod and keeping the other on charge leave case open. Very disappointing. Will be returning.

First off, the sound quality is great. They are loud enough and maintain clarity even at loud volumes. The battery life isn’t bad. My complaint is the Bluetooth connectivity. The right earbud(the one with most of the controls) has difficulty pairing with my phone and the left earbud. Sometimes only the left connects to my phone. Often times I have to repeatably turn off Bluetooth and try connecting multiple times before the right one connects. If that wasn’t an issue, this would be 5 stars.

Sounds great and stays in my ear, so far, but i generally have to spend 10 minutes a day trying to get these to reconnect to my phone, sometimes multiple times a day if i use them after putting them back in the case. I was able to use my phone with them once, and now for phone calls, i do not have an option to use the ear buds, it just doesnt work. Not worth the trouble.

I hate these headphones. Constantly connecting and disconnecting. Extra sensitive to touch so if you use them for taking your continuously hanging up on people. I like the older model MUCH better. They get 2 stars because when they act right the sounds is awesome. Loud, clear and good bass.

I like bose sound quality so waited for year to get these released but its a disappointment. Sound quality is good but no noise isolation with these buds and volume is very low, even with full volume I can hear others talking. Recently started issue left ear bud some time disconnects and we have to unpaired and pair again to make it work

I really wanted to like these but when the charging case broke (within 3 months of purchase), it was the last straw. The sound is okay but not what I'd expect from Bose or this price point. The earbuds are not terribly comfortable, they take too long to connect (and often drop connection) and even a tiny bit of dust or wax interferes with the charging. Even the Bose app is very clunky. Lousy product, save your money.

Purchased the Bose Soundsports years ago. Loved the product, it just was not durable. I traded them in for Bose Sport. The sound is good and the fit as well. The only problem is when I make or receive phone calls. The person I am talking to always say they can barely hear me. Its like I am far away. It is very uncomfortable because I am literally screaming and they still can't hear me.

Recommended by a friend but honestly unsatisfied. Doesn’t connect properly, and even when it is connected, can’t use certain functions depending on the app you’re using. Looks cool, fit is ok (don’t like the twist to insert method they want you to use), but at least sound quality is good.

I like the way they fit and sound quality is great, but the left ear bud often shows low charge despite charging all night and will often die in the middle of my workout. I’m sending them back.

Do not buy these headphones as they do not charge correctly. I bought and returned 3 of these until I just went with the AirPods Pro (2nd generation). They do sound good but only for 2 months.

I had two pairs of these earbuds, and both pairs had the same issue. At first, I loved these earbuds; they had great sound, I jog outdoors, and the noise cancelation was perfect, but after six months, the earbuds started having problems charging. The battery started draining way too fast. I contacted Bose; they assisted me with some updates and troubleshooting. After that, they worked ok. A year later, the Bluetooth stopped working, and I could no longer connect to my phone. A factory reset was performed, I called Bose technical support again, and there was nothing that they could do. Thank God I had an Extended warranty with Best Buy. I love Bose, but their other products are better than these earbuds.

Sound is fine but it's a crapshoot getting both buds to connect, turning a planned 15 minute walk into a 10 minute walk due to trying to trick them into working like they're supposed to. Regret the purchase and should've returned them while i had the chance.

I just can't come to understand how Bose doesn't have volume control on these like really. The tips are horrible they are supposed to be sport but they can't seem to stay in my ear. Extremely disappointed with these the controls just don't seem to work I'm pressing so hard my ears hurt and i also can't get them to skip songs at all.i use them to watch Netflix but can't have them on after 20 min tips hurt my ears. On positive note the sound is Bose ur use to and the case is pretty cool. Also you don't have to have the right ear on to be able to use them like the jabra elite 75 Sound 5 Controls 1

Returned them. Didn’t love the way they fit in my ear. I have the earlier version of these hoping the newer version would have made improvements. They were smaller, and not as clunky but still too bulky. Besides the size, I really disliked that you cannot listen to the left bud solo without the right one. I also don’t like that when removing one from your ear, auto shuts off or pauses the the other one. I just want a headphone that fits properly, and works together or separately. When I run solo, especially at night, I only use one for safety reasons. On the upside… they had good sound but not my “Best Buy.”

Sound is Bose quality but the life of the buds is subpar, it says 5 hours but after 3-4 weeks of use it’s less than 5 already. Then there’s no warning for when it powers off so make sure your volume is down or you’ll be blasting what ever is playing Also the right bud is the only one that can do anything you can’t even alternate earbuds….I mean you can but you have to leave the headphone case open, if you close it it disconnects. It also has this odd connecting time where its not really awake and you have to put it back in. For $130 I thought I was getting a steal clearly this is as bare as it gets.

Sound quality is awesome as you expect from Bose but still exhibit the same frustrating frequent connection/ disconnection issues like from last generation. Not able to take even a single call without left earbud getting connected/ disconnected randomly.

I like the comfort fit, and the ease of use, but I can only get one ear to connect to my phone unless I keep the case open. Its a bit annoying based on the amount I spent on this item that it does not work properly.

The sound quality is great but the app that is specifically suppose to be used in order to adjust functions of the earbuds doesn't work, so I can't program them to skip or play back songs depending on the touch. Also dislike the fact that both earbuds have to be out the case in order to connect to the phone, you can't have one earbud out and listen. if you have one earbud the case must remain open for them to stay connected. The cons definitely outweigh the pros for me on these earbuds and will be returning this item.