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Customer reviews

Rating 4.1 out of 5 stars with 921 reviews

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Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers appreciate the Air Cushion In Ear Neckband Bluetooth Wireless Headphones for their sound quality, long battery life, and comfortable design. Many users also find them lightweight and a great value for the price. However, some customers have reported connectivity problems, low volume during conference calls, and charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 29 reviews
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good for their price. They work reliably, have a long battery life before needing a charge, and good sound quality for listening to media, and for phone calls. I prefer ear buds that are tethered like these, because I use them all day long on my job, which is very physically active, and I would lose the unattached ones. They’re so comfortable, I forget I have them on. They don’t last more than a year or two, though, with constant use (which is how I used them). But, for the price, I’m not complaining, and the purchase I’m reviewing now is for my new, 2nd pair. How my last pair died, is that they stopped taking a charge. I put Good rating for connectivity, because every so often they take a couple tries to connect to my iPhone. Most of the time they connect right away.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    I like them

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved these. I have used them for about 2 years. You won't loose earbuds, they charge pretty fast and sound great. Downsides are they have started having connectivity issues after 2 years, the call quality is not great because the mic is pretty basic. Other than that they do well

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Nice but don’t always sync .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the comfort ability of this unit. But after being unused what it’s around your neck, it turns off then takes a while to turn back on or connect to your phone when you answer it.. I got busy & 15 days had pasted and did not return it, so I’m pretty much stuck with it. I use it every now and then but it’s a pain in the butt to always have to wait for it to resync once I haven’t been on the phone or listening to music for a bit.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good headphones at a good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work good. Wish they vibrated when a call comes in, as my last pair did. Wish they could connect to 2 devices at once, as my last pair did.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Ok for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There just ok, I had beats before but lost them. Beats were ten times better. These connect and disconnect as the please.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity, Volume

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes difficult to connect and low volume on conference calls

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Poor quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say I’m not a fan of these the sound quality is very good and the wouldn’t stay connected to my Samsung note also lost sound it one ear and people on the other end could hear a loud screeching noise.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Don't Buy These

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is fair, magnet that holds the ear buds together is weak, blue tooth pairing with is slow, and charging port is a micro USB (why? everything is type c these days).. I would not buy these again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is ok, sometimes it’s hard to connect to the iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Complete Garbage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these last week because Best Buy didn't have the Skull Candy's like this that I loved, I deeply regret the purchase. For starters they fit my ears poorly no matter what size bud I put on and they constantly fall out. They take forever to charge fully. Audio quality is average when listening to music/podcasts on my phone, very weak bass though. Almost never will connect to my laptop and when they do, the audio is the worst I've ever heard in any technology newer than 2005. I disconnected them to make sure it wasn't the video, and it wasn't. Then if I switch tabs, they won't play sound anymore in any tab and have to be disconnected then reconnected, which again is hit and miss if they will even connect. My laptop is a 2021 Lenovo so isn't an old computer causing the issues. Overall I've never been more displeased with a product, I really expected more from JVC. I wouldn't recommend these to my worst enemy and that isn't even a joke.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Just, OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device occasionally disconnects from my phone. Also while the controls are draped around your neck you cant see the signal light.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    A good audio device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall is a great device for audio function. The only one inperfection is the connectivity could be better.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    General Manager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife didn't like these headphones they kept disconnecting from her phone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Great battery life, and that’s it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to recently change brands to this after my old Bluetooth finally broken down completely. Not worth the money in my opinion. This Bluetooth had horrible connectivity problems. Often dropping off between calls or videos for no reason. Had to constantly turn the device off and on again just to correct the problem. I finally went on Amazon to find my old model, just to find something reliable. Give this to someone who doesn’t care.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont like my head phones at all i dont know when anyone is calling, hard to hear often goes off bluetooth on its own

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    JVC In Ear Neckband Bluetooth Wireless Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This products neckband I do not like because it slip & slides all the time... sliding off the neck without notice while NOT in use. this is the second one I bought because it fell off! As for productivity the sound is distorted while talking on the phone, difficult to connect after leaving my Auto's Bluetooth. I guess the only things that I really like about it is how flexible it is and the the slots that adjust the ear pods.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not connected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't hook them to my TV. Should have told what was needed. Or better directions.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Connectivity problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work. It has connectivity problems. Sometimes it takes a while for the device to connect to my cell phone or it may lose the connection and take a while to get it back.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Breaker Breaketr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband a truck driver and sometimes they don’t work!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Outdated Plug - only meant for micro plug

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless, would not work with C connection phone device and ear plugs were uncomfortable.

    No, I would not recommend this to a friend