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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3890 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, calling it "great" and "perfect." They also appreciate the smart TV functions, saying they "work great." The easy setup is another positive, with customers saying it's a "Samsung product with easy setup!" The price is also seen as a positive, with customers saying it's a "great price for a great TV." On the downside, there are some complaints about the remote control, with customers saying they "have to use 2 remotes." Others mention that the TV is "too slow" and that the streaming capabilities are "impossible."

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 2,583 reviews
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Samsung does it Again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up the Samsung 32" class Smart TV model UN32J4500AF yesterday in store at Best buy. Retails $200. The tv is sleek and seemless, just as almost all Samsungs latest and greatest. Was so light in weight in and out of the box. Literally 4 screws on the base sets the tv up. Plugged in, and after setting up language and wifi, The Tv connected itself to the Cable Sattelite. So easy. Picture Quality is fabulously crisp and clear. TV is super thin. Remote control is easy to use. This was a bedroom tv upgrade from our 10 year old 32" Sony Flat Screen. Definitely the best bang for your buck, you will become Samsung product loyal after using almost any of their products. Quality is unsurpassed with Samsung. Enjoy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Weight

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. It is the perfect size for my bedroom. It was very easy to set up and very light.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this small smart tv so that I could use it to watch videos that may be necessary for school. It fits nice and snug on my wall and it had good sound and picture quality. I chose Samsung because I knew it would be compatible with my other Samsung devices which makes me feel proud. The only issue that I've ever had with the TV is really mousy likely not an internal issue, rather it had trouble picking up wifi signal through Spectrum (Formerly Time Warner). Overall, I love this product and recommend it for any one in need of a small quality television.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My television picture is great also easy setup am enjoying it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!!! Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV I ever bought..great color great pic

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    about what I was expecting or a little better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    about what I was expecting or a little better, sounds way better and louder than expected hardly have to turn it up. Pretty good picture considering price no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv for the kitchen and it works great and has a nice picture to it. Perfect size and great to watch the news and eat breakfast.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, cheap and 100% recommended, It was a good option for my bedrom, I always trust on Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gaming tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tv for my friend so i can play online games with him. Great size for a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Christmas gift for my sister and brother in law.. they loved it and are very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very appreciative of this gift. My parents love it very much

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight
    Cons mentioned:
    Stand

    Rated 5 out of 5 stars

    GREAT QUALITY TV AT A GREAT PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great picture on this tv. I have several Samsung products as they are very good quality and have had such good success. The carousel for the smart tv hub is very nicely laid out and easy to use. The only drawback to keep in mind that I failed to notice when ordering is that the feet are spread way apart and not on a center stand like most tvs on the market, so you have to have a wide stand, table, etc. to sit it on. it has created a problem that I had to deal with so just keep that in mind if you are considering this model. Otherwise it is a nice lightweight, thin tv with good sound and picture. Remote is nicely laid out. I highly recommend this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    Good overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy setup,light weight, good color.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Smart tv, Weight

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an old 19" in the bedroom. It's a nice TV, and has Smart TV features for just a couple dollars more than the TV without them. Really light weight, and easy to wall-mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little tv for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great little TV, I got for my son to take to U of O, it worked great for him. I then took the Tv and used it myself as a office tv to watch things while I was in my office. My Cat Katrina wanted to see if the Monitor would bounce and knock it off my file cabinet to the floor where it died a very quick death. Picture only 720 so it left you wanting more.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Great Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our teenager because there is no satellite hook up in her room. It is small enough to fit on her dresser and large enough to see. The picture and sound are both great for this purpose. It can get very loud. Samsung is always quality. This is not a TV to watch the big game with a bunch of your friends on. This is a TV for a bedroom, study, kids room, or pourch. We love that hooked up to WIFI we can get HBOGo, Hulu, Pandora, Netflix, YouTube, and more. No need to pay the extra money for a 2nd satellite receiver when everything the kid watches anyway is available through the Smart Apps. Also she loves that she can use the Screen Mirroring from her Galaxy Note phone to see her games, apps and social media enlarged. For the price this is a really great deal. This TV comes with so many options for viewing that you won't need cable or satellite, though it can be added. And it has all of the standard ports for DVD players, games, etc. It can also be mounted, but it comes with a stand that works just fine. Pros: Apps, Screen Mirroring, perfect size for small bedroom TV Cons: Haven't found any yet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Smart tv

    Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a great picture and I love the smart TV capabilities. The only bad thing I can say is that the built in speakers are not the greatest I would recommend a sound bar or surround sound speakers. It is very easy to setup and use and very lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had nothing but success with Samsung products, including the two 32" smart tvs I recently purchased. Packaged great, setup super easy, well presented directions; and an overall quality product, pretty much plug and play. My next televisions will likely be Samsung if the quality and value continue to remain at or near the top

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't take the time to review many things and I just had to with this tv. I bought this for my mother and was very impressed when I set it up. The picture quality was amazing and it was super easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Stand

    Rated 5 out of 5 stars

    Nice tv for a smaller size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has great picture. For the size i enjoy the smart tv features. The stand is far apart so it requires a bit larger table than one with a center stand otherwise all is good

    I would recommend this to a friend