Customer Ratings & Reviews
- Model:
- QN83S85DAEXZA
- SKU:
- 6578060
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the 83” Class S85D Series OLED 4K Smart Tizen TV (2024) for its exceptional picture quality, with many praising the bright colors and its suitability for movies and gaming. The TV's ease of use and straightforward setup are also highlighted as positive aspects. No significant drawbacks were reported by customers.
This summary was generated by AI based on customer reviews.
Overpriced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is over priced and overrated again, overpriced, overrated, overpriced overrated
No, I would not recommend this to a friendBrand response from Samsung
Posted .ChristopherR,
Thanks for sharing your thoughts on Samsung's S85D. If there's anything we can do to improve your experience, please reach Samsung at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Great product, terrible service
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great but Best Buy service is terrible. They delay delivery manny times without any compensation.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TienD,
Please know you are leaving a review and 1-star rating for the S85D TV, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions on the TV itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Bad Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the most disappointing experience. The TV was delivered 3 time before it was correct. First delivery 12-24 TV broken, wait 7 days second TV was open and no remote in box wait another 7 days, third delivery finally set up 1-3. I called and went to the store with no satisfaction. No one helped me and I was treated terribly. I purchased a $3000 TV you treated me terribly
I would recommend this to a friendBrand response from Samsung
Posted .WilliamW,
We appreciate you sharing your experience; however, we recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
You may also want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have any questions or need help with your TV once your issue has been resolved, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist