Customer Ratings & Reviews

Best Buy refurbished does not disappoint. This product retails at around $180. I figured I could try it at half the price, and it did not disappoint. Other than the fact that the box was opened and retaped, I could not see any other indication that would give away this product being previously owned by someone. It was professionally cleaned. I could not spot any dirt or ear wax at all. The earbuds and the capsule were scratch free like brand new. The pairing with my phone worked flawlessly. The buds were much more comfortable compared to a $35 unbranded buds I got. I could wear it for hours, and it didn't hurt my ears. It did require me to get adjusted to the feeling of wearing it. Throughout the time wearing it, I noticed they were there. But, it wasn't unpleasant. One thing to remember is that you may feel the buds were about to fall off. It did that to me. At least the right one. But it was far from wanting to fall out. I had to put some effort to take it out and reseat it, so it wasnt about to fall off. The battery was also good. I did a 2.5 hrs walk, and it used up around 40%. You can totally get 5 hrs on this with ANC on. I suggest you to try and use the ear fit check to make sure you're wearing it properly.

I loved the Galaxy Buds 2, but I love the Galaxy Buds 2 Pro even more. I've had these for a few weeks now, and compared to my old Galaxy Buds2, these have a far better fit in my ears and sound better. I bought these refurbished yet they felt brand new. I was pleased with the smooth trade-in and delivery process. I enjoy the feel of the matte case and buds. I'm not an audiophile, but the ANC and the ambient mode work exceptionally. They connect between my samsung devices faster than the Buds2, sometimes a bit too fast lol. I don't feel that I had mess with their EQ much, but personally I like having it set to bass boost. It has a few gimmicky, yet fun features such as their 360 audio or the neck stretch reminders. Something I enjoy about all Galaxy Bud products is that I can customize how they work however I like. If you're like me and sometimes fall asleep with buds in your ears, you can get creative and set your earbud touch controls to be turned off during certain hours through samsung routines.

I got my Galaxy buds in 2019 and I thought it was about time for an upgrade and got it as a treat for myself after struggling with a class during the one month summer semester at FSC. I usually purchase my tech a new out of the box 'cause I was skeptical about buying refurbished tech. I gave it a shot and it's safe to say, I made the right choice. Instead of paying $230 for new pair, I got these refurbished at $99 + tax and they were practically new, barely touched. They work like totally new buds as well. I saw other reviews about people getting wrong color/missing ear tips with their buds 2 pro, or scuffs on the cases. I guess I was lucky to get these. Based on my personal experience alone, I won't mind buy refurbished tech from Best Buy again. Very happy with my purchase.

The Galaxy Buds Pro 2 are some of the most amazing earbuds I have owned. To top it off, I bought them refurbished so it was only $100. My experience with bestbuy certified refurbished are that most of the time the item works as good as new and this was no exception. Even if they did fail, I can rest assured with their refund policy that I could get my money back with little hassle. Overall it's amazing, great sound, connectivity, and price. These are well worth $200 but if you could find them below $140 and own a galaxy phone I would get it before you miss it.

The sound quality is awesome. Noise cancelation is great. I like the ambient sound features it haves when you receive phone calls and when someone at the office talks to you. I like that it does not stick out of your ears like some of the other brands. Battery is life span is good for the 4-6 goes i listen to them. They charge up in the case when they are put away as long as the case stays charged. The case used plug in or wireless charging as well.

I would start by saying, at this price these cannot be beat. The sound stage on these are massive. Almost unlike any other earbuds I've ever tried. Great work Samsung and AKG. I almost returned mine for a few reasons 1.) These are tuned very natural by default (almost like ear monitors), and Samsung unfortunately does not offer adjustable EQ (only preset) 2.) they can fit shallow or be uncomfortable when you initially try them. Don't give up. For one, these earbuds are way underpriced for what they are packing. If you weren't aware, Buds2 Pro house 2 drivers, a 10mm woofer and a 5.3mm tweeter, which is unheard of at the refurbished price or even the MSRP. This is why they sound so natural and crisp. They do lack the massive bass, even with the 10mm driver, which i don't understand, and coming from bass heavy earbuds, they can feel lacking, until you go back to your old Jabras...etc, as was the case for me. You will miss the clarity and open space sound stage of these (be sure to turn 360 audio on in the smart things app) and play around with 3rd party EQ apps, which help slightly but can cause crackling or other unnatural sounds on some frequencies. Now the fit. They fit well inside the ear, the tips are shallow, compared to most other earbuds like Jabras. They feel like they will fly out of your ears (but they wont). The housing did bother my ears for a few days, but your ears should adjust. The rest are general specs, which you can weigh against other earbuds, like case size, battery life, connectivity, ANC...etc. Last thing I'll add, these are not class leading in battery life, but you have to consider the space and power constraints, housing and running 2 additional tweeters in addition to the 10mm woofers (vs most earbuds running only 1, 6mm driver each) something has to give. Btw, you can run these unusually loud, and both the buds and case are incredibly small.

Matte finish is better than gloss, they fit better, more comfortable, connect easily and switch quick between Samsung devices and sound great. The main benefit is call quality, people on the other line dont have issues hearing me clearly or say im under water. Definitely recommend.

These have been the best wireless headphones I've ever owned. Seemless connectivity with my samsung phone and they sound great! The features make sense and they are pretty durable too. I've dropped them a lot and no issues so far.

I purchased a pair of refurbished Samsung Galaxy Buds2 Pro True Wireless Earbud Headphones. They came with only one pair of earbud tips, which were not the correct size for my ears, so I swapped those out for a pair of foam earbud tips. The earbuds fit my ears just fine, and the tips make a good seal with each ear. The earbuds have performed flawlessly so far. They have very good sound to my ears although I am not an audiophile. I also like the 360 degree audio setting. The earbuds are easy to control and adjust using the app and the touch-sensitive controls on the earbuds. They are quite comfortable to wear. They have become my favourite pair of earbuds. I am very satisfied thus far with them and recommend them.

* Sound quality: The Galaxy Buds Pro offer excellent sound quality, with clear highs and rich bass. * Active noise cancellation (ANC): The ANC is effective at blocking out ambient noise, making them a good choice for use in noisy environments. * Water resistance: The Galaxy Buds Pro are IPX7 water resistant, so they can withstand being submerged in up to 1 meter of water for 30 minutes. * Touch controls: The touch controls are easy to use and allow you to play/pause music, adjust volume, and answer/end calls.

I ordered the refurbished galaxy buds 2pro, and very happy with them. They arrived in original packaging (open box form) and liked brand new and worth new eartips. Great sound quality and so comfortable i don't really notice wearing them. Also, I've heard the audio quality of my voice on calls is great, which is not the case with all earbuds. Highly recommend, especially with the good price on the refurbished ones!

I really like this product. The Buds weren't brand spanking new, but with the quality you would not be able to tell that it was refurbished. The price was affordable and very reasonable for me. The fit was comfortable. I only wish it came with the ear silicone covers. It wasn't hard for me to find them, but it would been more convenient for me to know that they weren't included. But other than that i would highly recommend these.

I picked these Geek Squad Certified Galaxy Buds2 Pro because I wanted to see if they were better than my Buds+ and AirPods Pro. The sound is a bit better than the Buds+ and the same as the AirPods pro. The Bluetooth range is the same as the Buds+. The AirPods Pro have about 1/5 longer range. The sale price was amazing and they looked new. I trust Geek Squad Certified products. Get the UAG protective case and you're set.

Great sound and comfortable. Stay in place while working out. Got a pair for my husband and a pair for myself.

Amazing sound, seamless connectivity, good price, great battery time... what else you want? HIGHLY RECOMMEND.

The best choice I have ever made in my life, of course, small and with controls and settings for sound and to have them right. Since anyone who reads these comments, I recommend buying the Galaxy Buds Pro so we can have them and listen to the music you like the most. and it does not hurt the ears like others that over time begin to hurt the ears

I upgraded from the Galaxy Buds plus and the sound and fit is worth every penny. I purchased the Galaxy Buds2 Pro. I work in a loud environment and the active noise canceling lets me enjoy my music or a conversation. The fit is perfect for me.

Great condition, mine were returned, but the only thing that showed they were not new, was the opened box. They sound great, the ANC works flawlessly, battery life needs some tuning, for example if you disable notifications, it will last longer.

I’m really impressed with these Samsung Galaxy Buds2 Pro! Even though they’re refurbished, you honestly wouldn’t be able to tell— they look and work completely like new. The noise cancellation is excellent and really blocks out background sounds, whether I’m at work, at the gym, or on calls. The sound quality is clear and rich, and the fit is super comfortable for long wear. Great value for the price, especially coming certified from Geek Squad. Definitely recommend!

This was a great deal after losing my last samsung headphones on a trip to see my brothers new family. Better sound and louder. The battery lasts about 3 hours on full blast. With the newest model at half the price i am very happy with this purchase.