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Customer Ratings & Reviews

Model:
NWZW273SBLUE
SKU:
5542395
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Customer reviews

Rating 4.2 out of 5 stars with 276 reviews

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Rating by feature

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the waterproof feature as a major advantage, making these headphones suitable for various activities like swimming, running, and gym workouts. They also appreciate the sound quality, wireless connectivity, and long battery life. However, some users find the buttons too small and express concerns about comfort and volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-7 of 7 reviews
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    A nice addition to swimming.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. It would be a lot nicer if volume was louder.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    love listening to music while swimming.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. Just what I wanted. The sound isn't perfect. (not much base) I also wish the volume went higher. Easy to use controls. Head phones stay on pretty good while swimming. I have used mine around 10 times now.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Tina,
      Thank you very much for your feedback. We appreciate your time. Regards, Vincent Sonystyle

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Does not stay too well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to turn the button on/off. The volumn is too soft, even at the max, but the sound is great. Difficulty sitting on the ear, especially if you are trying to speed swim.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AnneLondon! Thank you for sharing this information regarding your experience with this MP3 player, it is of great help to improve our product design and usability.~Jeannette Sonystyle

  • Pros mentioned:
    Water resistance
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    The best out there, but not perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something that I could wear swimming that would hold up to water, and have reasonable functionality. The two things that I wish I could accomplish are: 1. scan between chapters. I listen to books most of the time. 2. Use a bookmark. Other than that, I am very happy. There is an issue with volume when listening to a book in a noisy pool, but nothing is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    hands free very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fit and it is adjustable for each head.my only complaint would be that the volume isn't enough for me when running.max volume is a little low

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    dont waste your time and money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    volume does not get loud enough to adequately hear even when not exercising, swimming whatever. also water tends to get inside the ear pieces further blocking volume until they are removed and the water gets shaken out. these were returned.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Ok Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume not loud enough with swimming ear plugs installed. I was disappointed with this product

    No, I would not recommend this to a friend