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Customer Ratings & Reviews

$849.99
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Comp. Value: $1,199.99

Customer reviews

Rating 4.8 out of 5 stars with 1837 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers regard the 65" Class BRAVIA XR X90L LED 4K UHD Smart Google TV (2023) highly for its excellent picture quality, realistic color, and ease of use. Many find the setup process straightforward and appreciate the overall TV quality, especially considering the reasonable price. Some customers have noted minor drawbacks such as the remote control lacking a number pad, minimal glare, and occasional slight blooming. A few have also mentioned concerns about contrast and occasional lag when opening apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 147 reviews
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Best option for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still the best tv out there. Delivers one of the strongest combinations of picture quality, brightness, motion handling, and value under $1000, making it ideal for sports and streaming in a bright room. Its Full Array LED backlighting with local dimming provides better contrast and black levels than most TVs in the same price range, while Sony’s Cognitive Processor XR enhances color, detail, and upscaling so live sports, cable broadcasts, and streaming content look sharper and more natural. It also gets very bright in SDR, helping it overcome glare from typical room lighting, and runs Google TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user451448!
      Thanks so much for sharing such a detailed review and for your support!
      It is truly wonderful to know that the XR-65X90L is standing out as your top choice for sports and streaming.

      We appreciate your decision to go with Sony!
      Warm regards,
      Estefany Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    6 Month Review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 65" TV in March 2025. I have had it approximately 6 months and I am thoroughly happy with my decision. I almost swapped it for a Samsung OLED but I'm glad I didn't. I replaced an older 40" Samsung smart tv that I have had for about 8 yrs but used Roku as the interface. It's still going strong and has been moved to my bedroom. This new Sony is Full Array which is the step below OLED and mini LED but I can say is as close to an OLED as you can get. The picture difference between them is minimal and it has blown the older tv out of the water as far as picture quality. I don't use Roku with this unit. The Google interface is good. I have had a few quirks occur now and then, but they are few and far between. This TV is very bright as compared to a lot of OLED models. So much so that I adjusted it down just a bit. I have very light sensitive eyes and white backgrounds especially at night bothered me. After the adjustment it was fine. If you have a bright room during the day, this TV will work great. I didn't find the auto ambient light feature worked well enough to bring down the brightness enough for my taste so hence the brightness adjustment. There are tons of adjustments on this TV which can be daunting to some but I'm a photography buff and very picky. I recommend you google the preferred settings for this unit as a starting point which are available online from techie reviewers if you are having trouble getting it like you want, then adjust from there. I played around a lot experimenting but now rarely touch it. The picture is stunning. The color is rich (Sony is known for their color processing) and rivals OLED and is an older, more proven technology with not as much concern for you news/sports watchers with respect to the banners at the bottom of the screen burning in. There are a few motion and moire issures but from what I have read, these are also present on many OLEDs as well. The moire is an effect that causes a twinkling in some patterns with tiny graphic lines. Think of a shirt with small tight herringbone type patterns. I have gotten used to it and is well worth it as the overall picture is so good. The sound is not as good as my old 40" but I run my setup through a Pioneer AV receiver with Klipsch tower speakers anyway. I would recommend a soundbar if you don't have an AV setup. I do like being able to run the tv speaker as a center simultaneously. This also allows me to switch my receiver to the radio using my receiver remote if I am watching/listening to two different broadcasts. Think of watching football while listening to the radio announcers broadcasting the same game. Many sports folks like to listen to their local college announcers on radio while watching the game. Go Dawgs! Just turn down the TV volume and you are set or you can switch between each audio at will. The over the air channel reception is light years beyond my older TV using the same flat digital antenna I used on my older unit. I attribute this to the atsc 3.0 tuner which is the latest version. Some other TVs in this price range did not have this upgrade. It allows over the air reception of higher quality as local channels begin to upgrade their broadcasts in the higher quality "NextGen" formats of 4k and soon to come 8K. As far as Dolby Vision (DV), etc. goes, I pay for very few streaming services to keep costs down so the premium services that broadcast these formats are of less of a concern of mine, though this TV does offer this feature. I have watched a movie in DV format and I thought it was worse than the standard HDR10. The buzz is that DV will be the format of choice going forward over Samsung's HDR10 and HDR10+. Samsung currently does not support DV so if this matters to you, go with Sony. It's a battle akin to Sony Beta vs VHR that occurred years ago. I originally was looking for a 55" replacement and needed to ditch the old armoire that was limited to a 40" max. I did some measuring and even cut two templates from velum paper to tape on my living room wall to see which size would work best. The 65" was only 100.00 more so I splurged and I'm glad I did. Having larger text at my age is a plus. As far as connectivity is concerned, I was frustrated at st that this TV would not connect to the internet. I am fairly tech savy and after calling the Geeks which was of no help (they only could offer the basics which I had already tried) , Sony and eventually my cable company I finally found the culprit. The cable guy suggested that I check my wireless modem settings. Once I dove into it on my PC, I found that the new IP address for the TV showed "blocked." Two clicks and it was fixed. It had nothing to do with this TV. Thanks to Alex at Best Buy in McDonough, Ga. for his help. He was a Samsung guru but was fine with me going with the Sony and understood my preferences. I don't think you can go wrong with this TV. My viewing experience has definitely been elevated.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Timothy,

      Thank you for choosing Sony!

      We're honored to hear that you are thoroughly happy with your XR65X90L TV after six months of use. It's great to know the Full Array display and rich colors have impressed you, rivaling OLED quality, and that the Google interface works well for you. We appreciate your detailed insights on brightness adjustments, sound recommendations, and connectivity troubleshooting, as well as your positive experience with local reception and Dolby Vision features. Special thanks for sharing your appreciation for Alex at Best Buy. We're glad your viewing experience has been elevated and that you chose this TV for your upgrade!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV!! At a good price!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV looks awesome!! Color is great. Picture is great. Got this for my other living room. Already have a LG C1 OLED. And I think this TV looks nicer. The colors are amazing. I like the interface of the software. Netflix/prime video/ect.. , all easy to set up. Also i like how there is different stand height according to if you use a soundbar or not. At $1000 price point, this has to be the best Tav at its price. First sony i ever owned. And im glad i got it. Only negative, im going to need a soundbar. Sound is not that great. Normal TV sound is fine, but when watching a movie music is super loud and can barely hear the talking.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Evan, Thank you for sharing your wonderful experience with your Sony X90L! We're glad you like the awesome looks, great picture and color quality, intuitive user interface, ease of setup, multiple TV stand position, and value for money of your Sony X90L. We also appreciate your feedback about the built-in speaker sound quality of this TV. You can configure various settings related to the TV’s sound such as sound quality, volume level, sound mode, etc. according to your preferences to improve the overall listening experience on your TV. For more details, please refer to this link:

      https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_02.html

      At Sony, we are always looking to improve our product quality and features. We have noted your input about the sound and will be sure to forward this feedback to the appropriate department.

      With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Happy Best Buy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great brightness great contrast great color. I like to Google TV. Very happy with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaneL,

      That's wonderful feedback! We are delighted that you are enjoying the great brightness, contrast, and color of your 65" BRAVIA XR X90L TV, and are happy with the Google TV experience.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 65 inch Tv is fabulous. I love the picture, the color and the Sony sound bar is awesome. Definitely need the sound bar. I feel like I am in a movie theater. Best purchase ever. The geek squad was the best. Tony and his helper did a wonderful job installing the tv and the sound bar with the wall mount. Thank you Best Buy .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElizabethS,

      Awesome! We're glad that you like the picture quality of the TV and how it works well with your Sony soundbar. It's also great that you were assisted professionally. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Really nice looking TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an LG OLED and this Full Array LED tv looks great! Brightness can be adjusted for any type of bright or dark room. Operating system is super fast since it is google based. Sound is good too. Surprisingly does not need a soundbar for a smaller room. But a larger room I would recommend gettjng a sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaxK, Amazing! We're very pleased to hear you like the peak brightness, snappy operating system, great sound, and overall performance of your new Sony X90L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent entry level TV! Picture quality and brightness are really good. I like how all the HDMI port are in like, unlike the OLED that have some facing down and some facing to the side. Also very easy to wall mount.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarlosT, Thank you for the amazing review! Glad you appreciate the excellent picture quality, brightness level, accessible HDMI ports, and ease of installation of your Sony X90L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Mrs S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful color and sound on this TV. I also received excellent service from in store staff and the Geek Squad technicians

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarenS,

      Awesome! We're glad that you are enjoying the sound and picture quality of the TV. It's also great that you were assisted professionally. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Greatest color science.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely delighted by the picture on this Sony TV. The price is not so much more than the competitors and yet delivers clean resolutions and colors.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dsuthar, We are thrilled to hear that you are absolutely delighted by the picture quality of your Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. With our BRAVIA X90L, you will see a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. It has Sound positioning tweeters, in additional to the TV speakers, which elevates the sound so what you hear matches the picture you see. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sony favorite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors displayed perfectly. Love watching shows than our previous LG HD tv. LG started showing blue hue that made me feel sick, thought something’s wrong with my eyes but it’s the tv short time. Sony had great reputation of lasting longer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Splittzfam, Thank you for sharing your wonderful experience! We are thrilled to hear that you had such an enjoyable time watching content on your Sony BRAVIA XR X90L TV, especially with its stunning picture quality. Thank you for choosing Sony, and enjoy more viewing experiences with your BRAVIA! -Maria Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp clear picture with vibrant colors and shows depth.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PeterS,

      Great! We're glad that you are enjoying the picture quality of the TV. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good color and resolution. All the apps are relevant and easily customisable. Especially great if you use Google apps often.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnotherBuyer,

      Awesome! We're glad that you are enjoying the picture quality, supported apps, and Google software of the TV. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sony is wonderful!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony has performed quite well! We are especially happy with the color. This will bring many years of viewing pleasure!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertKlein, we're glad you like your new purchase! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Television review.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Magnificent color and brightness. Fantastic clarity.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 1227, Amazing! We're delighted to hear you like the ease of setup, magnificent colors, brightness, and clarity of your Sony X90L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Can’t say enough!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV . The colors are so beautiful. No wires showing since I had Best Buy put it on my wall.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ariel, we're glad you love the picture quality of our newest product! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Color, Picture quality, Setup

    Rated 4 out of 5 stars

    Great picture and color, easy setup

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was very simple and the picture quality was noticeably better than my previous TV. Colors look natural, blacks are pretty deep, and it gets bright enough even during the day. I mainly use it for streaming and gaming and everything runs smooth with no issues. The built-in apps work well and the remote is straightforward. Only reason I didn’t give 5 stars is the sound is just average, but with a soundbar it’s perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BB93,

      We are thrilled to hear you are enjoying the natural colors and bright picture quality of your BRAVIA XR X90L! It is great to know the streaming and gaming performance have been smooth for you. While we appreciate the feedback on the built-in audio, we are glad to hear your soundbar has helped create the perfect setup.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Who said new models are better, 2023 XR fantastic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, even for an open box. I was looking for one of the top-tier TVs from Sony from 2025, but then I saw this 2023 Bravia XR Full Array only, not the Mini LED I was looking for. I took it home and put it side by side with the Bravia 5 that we had earlier, and believe it or not, this 2023 older model works the same or better than the new model. The contrast is exceptional, not as bright as the Bravia 5, but it does not need to be because the colors are just that good. The Bravia 5 is a little bit brighter because of the mini LED, but the 2023 model has nothing to envy the new model. When Sony made the XR full array, they made that good, and I guess that is the reason the 2023 model is still in the 2025 lineup (it is good). The picture quality is great for both TVs, especially when sitting in front of the TV, but the viewing angle from the sides is better for the 2023 XR. On the Bravia 5, the picture quality from the sides is not good, maybe because it has more dimming zones, so the change in picture quality is more noticeable. The Bravia 5 should be the best choice because it is a newer model, but after looking at both TVs side by side, I think I'll try to find another 2023 model if available, since they are cheaper than the 2025 model and work pretty much the same. Don't take me wrong, if you get the Bravia 5, it's fine, but if you still can get a hold of one of the 2023 models, you should give it a try, and at a lower price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing this incredibly detailed and insightful review, EduardoA!
      We are absolutely thrilled to hear how delighted you are with the picture quality and performance of your BRAVIA XR65X90L, even as an open-box purchase.

      Your side-by-side comparison with the newer BRAVIA 5 model is valuable feedback. It's rewarding to know that the exceptional contrast and color fidelity of the Full Array LED technology in the X90L is resonating with you, confirming that sometimes the quality of the processing and local dimming is just as important as the panel technology itself.

      We appreciate your nuanced observations on the viewing angles. We are committed to engineering superior visual experiences across our entire product line, and we are constantly evaluating customer feedback, like yours, to improve performance in every generation.

      Thank you again for your strong recommendation for the 2023 model and for making Sony your choice for premium home entertainment!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Ruslan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV - Sony 65” Class BRAVIA XR X90L LED 4K UHD Smart Google TV I am very pleased with the purchase of this TV. The colors are incredibly vibrant and rich, creating an amazing visual experience. The brightness is top-notch, allowing you to enjoy high-quality images even in daylight. The functionality of the TV is also excellent – Smart Google TV offers a wealth of possibilities for using various apps and services. The interface is user-friendly and intuitive, making the device very comfortable to use. I recommend this TV to anyone looking for a combination of high-quality picture and modern features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ruslan, perfect! You've certainly made a great choice! We're happy to know that you're well-pleased with your purchase and you're satisfied with the amazing picture quality, Google TV feature, and user-friendly interface of your XR65X90L. Thank you so much for the recommendation and for choosing the best brand, Sony! - Romeo Sony_US

  • Pros mentioned:
    Color, Ease of use, Setup

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's awesome and SO easy to get to what I want. I would recommend it for sure. The color is great and the ease of watching what I want and getting to it is super simple. I know there are more features that I have yet to figure out yet, I just need to take the time to do it! Over all, it was easy to set up also. I did it all by myself!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YvonneM, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Exceptional tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful an employee decided to stop and go over the differences in resolution and explain the actual difference in prices. Beautiful colors and lighting for movies and games(ps5)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AaronO,

      Thank you for choosing Sony!

      We're elated to hear that our employee could provide helpful guidance on resolution differences and pricing, making your experience smoother. It’s fantastic to know your XR65X90L TV delivers beautiful colors and lighting, enhancing both movies and PS5 gaming. Your thoughtful words inspire us to continue offering attentive service and quality products.

      Best regards,
      -Fred Sony_US