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Customer Ratings & Reviews

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$1,994.99
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Comp. Value: $2,099.99

Customer reviews

Rating 4.8 out of 5 stars with 852 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the excellent picture quality and vibrant colors of the 85" Class BRAVIA XR X90L LED 4K UHD Smart Google TV (2023). Users also appreciate its ease of use, great value, and overall TV quality. However, some customers have noted the TV's significant weight, less-than-ideal viewing angles, and occasional software issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-13 of 13 reviews
  • Rated 5 out of 5 stars

    Big televisions are cool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one big friggin tv, i can watch football on it! Wow

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ErikM!
      Thanks for the great feedback! It brings us great satisfaction to hear how much you are enjoying the massive screen.

      The XR-85X90L is powered by our Cognitive Processor XR, which understands how humans see and hear to deliver intense contrast and lifelike colors. For football fans, it also features XR Motion Clarity technology, which keeps fast-moving action smooth, bright and clear without any blur.

      We appreciate your business and thank you for choosing a Sony TV!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony. Worth seeing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size,the price and the picture. Free delivery made getting it home easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Delberth1, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    I think sony I'll get samsung this time.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color love the size and love the price we'll back in if necessary

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WillieHart, we're glad you love our product! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Best for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently moved and was looking for an 85 inch tv for the new place. Went in thinking I was going to buy another TV, but after looking and really wanting a Sony, my guy at BestBuy took his time and showed me this, and explained the difference in how the lighting on these tvs work. Although there are better quality ones, for the price this tv is great! Hung it on the wall, and am enjoying the size and quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      You made the right choice, TrevorB! We're glad you are impressed with your new Sony TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Valeria

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and big love my money nights with my family colors everything

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ValeriaE!
      Thank you for sharing your experience with us! It is great to hear that the XR-85X90L is bringing vibrant colors and enhancing your family nights.

      Just to highlight, the XR-85X90L features Sony’s Cognitive Processor XR, which helps deliver lifelike picture quality with rich colors and deep contrast, making every scene come to life.

      Thanks for selecting Sony!
      Warm regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Would buy again!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Size is perfect for our living room. Easy to set up and use. The color and pixels are fantastic. Perfect for movie nights!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ChandlerL,

      Thank you for choosing Sony!

      We're delighted to hear that your XR85X90L TV fits perfectly in your living room and that setting it up was a breeze. It’s fantastic to know you’re enjoying the vibrant colors and crisp pixels, and that it’s become your go-to for movie nights. Your feedback encourages us to keep delivering products that enhance your home entertainment experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my Sony because of my long time experience with the Sony products. Sony TV has a long life and great picture quality. The size of my Sony is ideal for my space in the den/sitting area. I am able to view the TV from the kitchen without going into the sitting room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Rvell,
      Thank you for sharing your wonderful experiences with our Sony TVs. We're very happy to hear that you like your new Sony XR85X90L BRAVIA TV for its performance and picture quality. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony. - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV. Great size and beautiful picture. Apps and interface are easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidO,

      Great! We're glad that you like the size, picture quality, supported apps, and Google software of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Get it now!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a wonderful TV. Like the size the color everything about it. You can’t go wrong with it. And I hooked it up to my 7.2 and watching movies is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thebomb4me, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Everything I wanted and expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected and more. Huge awesome TV. Only buy Sony TVs since 2001. We needed a big daddy TV for our new living room set up and could not have been more pleased. Got for a great deal since it's not the newest model.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Died,

      Fantastic! We're delighted to hear your 85" BRAVIA XR X90L is everything you expected and more – a truly huge and awesome TV! We deeply appreciate your incredible loyalty, sticking with Sony TVs since 2001. Thank you for making us part of your new living room setup!
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    DLR

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, like the size for over the fireplace

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Diane,

      Perfect! We're thrilled that you like the size and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Amazing visuals and size!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesisitant at first, but this telly is amazing and huge. Sony remains the best in the business of electronics. I am enjoying the features and SIZE!!!!! If you’re on the fence, hop off and purchase!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My big screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV, Sony is always reliable. This 85 inch fits right in. Had great help at Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarylouaK, Awesome! We are so glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US