Customer Ratings & Reviews
- Model:
- 85Q651G
- |
- SKU:
- 6579443
Customer reviews
Rating 4.7 out of 5 stars with 563 reviews
(563 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the amazing picture quality and bright, vibrant colors of the TV. Many are pleased with the TV's quality, refresh rate, and ease of use, especially considering its price point. The only downside mentioned is the remote control.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Rated 2 out of 5 stars
Constant performance and connectivity issues
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok tv for the price. I’m constantly dealing with buffering issues and the WiFi dropping. If you love watching sports, this is not the tv for you. You cannot get rid of the motion blur with any settings.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AnaN,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Not crisp
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is not like real life. Figure faces in background is mushy and blurred.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SeeB,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support