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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1171 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the great picture quality and ease of use of the 75" Class C350 Series LED 4K UHD Smart Fire TV. Many are happy with the TV size and the deal they got for the price. Some customers have expressed concerns about the remote control design, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 36 reviews
  • Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    Pick a better option

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few months white lines started showing up on left side of the screen and it will randomly freeze up or lag really bad when using apps

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the money, far from the best.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is built fine. Picture is decent out of the box without any tweaking. Unfortunately, there is a lot of stuttering in the picture whenever streaking high fidelity content, and it also makes playing video games (I used an Xbox Series X) at 60fps intolerable. While playing Destiny 2, the picture would constantly freeze while playing. I even tried dropping to 30fps, and while it solved most of the issue, there was some freezing/stuttering still present. Also, in low ambient light, the backlight bleeds from the sides of the screen.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    So so

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its big, which is great but i have a lot of thumbs down . Honestly only 2 thumbs up. Price is one, size is other. Now the down There is not a power button, or volume or channel on the tv itself. Ive never seen a tv without manual button on the tv. If you ever need to do a reset, youll need to pulll power cord off outlet. The tv get frozen when it updates, wont tell you anything just freezes and takes 2-5 minutes. Then works normal The led lighting configuration is not good. You have some light tones on left and right side. Led's dont block out light and give decent dark. The remote control is really cheaply designed. Even for the regular price i personally think it should have numbers on it The sound pairing with a sound bar is not good. Sometimes it works sometimes it doesnt. The sound ARC feature isnt compatible with my sony Overall it works but in my opinion wait foena better sale or dont Buy anything related to amazon fire tv or this toshiba model. Toshiba once stood for something, sadly now it doest

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hello ArmBen, Thank you for choosing the Toshiba 75C350LU and for sharing your feedback. We are so sorry to hear about your experience with your unit. We take pride in producing high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    I'm old

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is light years ahead of the 12 year old, 1080p it replaced. My expectations were high and the TV met them. It's not the most amazing display, but I didn't post for the most amazing, so I'm happy. What I don't car for is the Fire TV integration. It complicates the experience and requires Internet searches to set the TV how I expect it to work. The included guide was not sufficient for these changes. As the title reads, I'm old. I'm set in my expectations of how a TV should work and now I know a Fire TV or Google TV or probably any modern TV built for streaming will be a let down. I do have this hooked up through an AV receiver so I can't comment on the sound as I don't use it. For the price, and picture quality, this TV can't be beat!

    I would recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hello JustinB, Thank you for choosing the Toshiba 75C350LU and for sharing your feedback. We are so sorry to hear that this unit failed to wow you. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality of this Toshiba is great however, The Fire Tv portion is very basic, you would think with a brand such as Toshiba the Fire TV would have been Fire TV Max, a lot of the apps in the app store are not compatible such as Xbox cloud gaming, which was a shocker to me because I can get it on my fire stick 4K max. It freezes at times, either switching apps or movies. I consider this TV just real estate for other devices such as Xbox, maybe another Fire TV stick, PlayStation. Picture quality itself flawless. I would only recommend this TV for the size and the picture quality the software portion is a no-go for me

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Refresh rate

    Rated 3 out of 5 stars

    You Get What You Pay For

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is fine. Its big and the picture is clear enough but if you watch anything that requires a fast refresh rate like sports dont buy this. The price is right but if I could do it over I’d fork over the extra $200 for a better model.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance, Remote control

    Rated 3 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely freezes up and has to be unplugged remote randomly turns channels

    No, I would not recommend this to a friend
    • Brand response from Toshiba Customer Care
      Posted .

      Hi StevenT! Thank you for your feedback on the Toshiba 75" Class C350 Series LED 4K UHD Smart Fire TV. We sincerely apologize for the inconvenience caused by the freezing and channel changing issues. Rest assured, we will do our best to address these issues and ensure a seamless viewing experience for you in the future. We appreciate your understanding and are looking forward to doing more business with you, especially knowing that this product comes with a 1-year manufacturer warranty.

      JC | Toshiba Supoprt https://www.bestbuy.com/site/toshiba-75-class-c350-series-led-4k-uhd-smart-fire-tv/6560922.p?skuId=6560922

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Toshiba Fire TV honest Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has an issue with actually playing movies of some apps. Specifically BET Plus & Fandago at home. It has does adapt well to watching horror movies during the daytime in high natural lighting environments especially with Horror movies.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    Owned for about 2 months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent quality. Very slow software portals, lacks easy input change

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very slow TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow to turn on, it turns off and on by itself, it does very strange things. The sound is terrible, and when you use the remote control it takes a long time to respond to any action.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Please find a more efficient television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an fyi after the year warranty, that’s when it acts up so u can pay more money to either replace or fix it. Just like insignia

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    Tv problems

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but it freezes up. Sometimes you can unplug it and it’ll work.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hello JoyettaT, Thank you for choosing the Toshiba 75C350LU and for sharing your feedback. Please complete a factory reset by following these steps Settings > Device and Software > Reset to Factory Defaults. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 3 out of 5 stars

    Not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh. The picture is lacking, there is a light ring around the boarder of the screen. It is what it is for the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Will not be purchasing from Bestbuy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works fine, but my experience with Bestbuy has been daunting. I will never purchase a television or any other type of electronic from Bestbuy ever again. Ordered 3 televisions on Black Friday. All televisions were supposed to be delivered on the same day; just found out the last television wont be delivered until January 2025, and Bestbuy didn't even let me know. All televisions was supposed to be delivered before Christmas. No professionalism was given to the error; the company lacks communication.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product to use . Very compatible and also electric saving friendly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Toshiba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I had a problem with this tv as soon as I received there was a dark line but best replaced for me

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    not worth it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, but all of the HDMI ports have went out in less than 5 months.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    REVIEW - TOSHIBA 75 inch 4K UHD Fire TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a value for money TV. Display is 5/5 compared to it's price. However sound is not good at all. I would rate 2.5/5 for sound. Few times it was hanged/froze , not sure if it was a issue with the TV or fire TV remove. Had to restart it. Overall I am very happy with this TV looking at the price point. My overall rating will be 4/5.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is 5 ***** service is 0 star they set it up & left we turned it off for 30 min & wont go back on , went to to complain, they , said it’ll be a weak & didnt show ( yesterday )

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    75 inch TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has to be unplugged after a couple days screen go black after a short period of time kind of crazy but i like the TV

    I would recommend this to a friend