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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 137 reviews

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Rating by feature

  • Performance

    Rating 4.2 out of 5 stars

  • Ease of Cleaning

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers love the 5.3 Cu. Ft. Freestanding Electric Range with Self-Cleaning and Frozen Bake for its ease of use and appealing appearance. Many appreciate the oven's performance, self-cleaning feature, and rapid heating speed. Some customers have expressed concerns about the quality of the drawer and the timer's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-3 of 3 reviews
  • Cons mentioned:
    Drawer quality

    Rated 2 out of 5 stars

    Item arrived damaged.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item arrived with flaws, a chunk of the caulking around the glass top is gone exposing the corner of the glass. Bottom drawer is flimsy and doesn’t look level. Hoping Best Buy resolves this quickly. I was directed to call the resolution center. We are really disappointed.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. They would be able to further assist you. We hope this helps. WhirlpoolBrand

  • Cons mentioned:
    Drawer quality

    Rated 2 out of 5 stars

    Wanted made in the USA

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could not accept delivery. The storage drawer was bent from the inside to the outside.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased our Whirlpool electric range (model WFE525SOJS) on October 2020. Best Buy delivered it to our home on November 10, 2020. At this writing we have had the range about two years and five months. During that time, we had to have the range repaired twice. The first time happened within the warranty period of one year. The second time cost us $275. This is not indicative of a quality product. During the remodel of our kitchen, we replaced our 22-year-old GE range with this one. The GE never needed even one repair.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, TomB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand