Whirlpool 3.5 Cu. Ft. 9-Cycle Top-Loading Washer: From delicates to dirty jeans, this washer has 9 cycles to provide the right combination of cleaning and gentle care for your clothes. The high-efficiency agitator delivers effective cleaning performance and includes a fabric softener cap that releases fabric softener at just the right time.
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Great options, great wash, but very loud
Posted by: Nikki from: on
This is a great washer for the price. It has lots of options and does a clean wash in about an hour. The only down side is that it is very loud throughout most of the cycle. Won't bother you too much if it's not on the same floor where you are. We have it in the basement and can still hear it cycling but doesn't bother us if we have the tv on or are outside (obviously!).
31 out of 34 found this review helpful.
Good machine for empty nesters
Posted by: griz from: on
I bought this washer as a second choice and I'm glad the first choice wasn't available. This has more than enough cycle choices for me (9). I like the 4 soil level choices, the 5 wash temps and the second rinse option. Other reviewers complained that it was noisy, but I don't agree. It is much quieter than the 22 year old Kenmore it replaced. It took a bit of getting used to not filling up as much with water, but the clothes seem clean enough. Someone else had said they had problems with uneven loads taking awhile to sort themselves out, but I have washed loads of towels and loads of bedding and have had no problems. I believe I've made a good choice.
21 out of 22 found this review helpful.
Stopped functioning within 2 days of installation
Posted by: CintiOhHomeowner from: on
This is the first really poor experience I have had with a major appliance purchased from Best Buy (and I've purchased many). I purchased this washing machine in March, 2016, and within a couple of days is was functioning erratically, when it was functioning at all. I was told by Best Buy that since I did not purchase Geek Squad protection, I would need to work it out with the Manufacturer (Whirlpool). I now have had four service calls from their contracted service technician. The motor has been replaced, the control board/lid lock has been replaced, and it is still not working. Whirlpool refuses to replace the machine (which was clearly a lemon). They're sympathetic each time I call, but say there is nothing they can do other than schedule another service technician to come out and take a look at the machine. I'll likely have to purchase another new machine, and chalk this one up as a loss. I'm very disappointed with Whirpool, and also Best Buy, who I feel should have replaced what apparently was a bad appliance.
16 out of 16 found this review helpful.
Posted by: tdinla from: on
If you have not been in the market for a clothes washer for a number of years, like I was, things have changed. Almost all the washers sold by Best Buy/Pacific Sales are now "high efficiency" models. I don't know what the others are like, but the machine delivered to me was terrible. The machine comes with a water level sensor, and the consumer has no control over this. My machine had an agitator, but it only moved in one direction, and very slowly. Even at the "deep water" setting, the sensor stopped the water below the top of the laundry, both in the wash and rinse cycles. The agitator was so slow, it barely worked up any soap suds. The little water in the basin was still filthy, even in the second rinse cycle. I used powdered detergent and, due to the lack of water and low agitation, there were soap stains on the clothing after the cycle completed. I appreciate water conservation, but how can laundry get clean when it doesn't even get wet. I returned the washer, and bought the last regular model they sell.
24 out of 29 found this review helpful.
Posted by: AlexV from: on
Owned for little over a year and it went out. A quick look online and noticed tons of problems with Whirlpool washers and majority are the same as what I have. Of course its only a one year warranty as well. Stay away from them if you dont want a very large paper weight after a year of light use.
11 out of 11 found this review helpful.
Posted by: Sgtock50 from: on
Purchased this unit today as an "open box" unit. Indicated that there was no box but was new. Get it home and dig through the paperwork inside the unit and find out that it's used and was a return. Don't know how used, when it was returned. Look, if you are going to sell a returned item, then say so. I don't expect to ever buy anything from Bestbuy again.
17 out of 21 found this review helpful.
Worst washer I ever had
Posted by: UnhappyLaundress from: on
I could live with the outrageous noise this machine makes, as long as the laundry room door is closed, but it doesn't get my laundry clean! It uses just as much detergent as the old model, even though it doesn't fit as many clothes. Towels and clothes don't come out soft and fluffy as before, and worse, stains don't budge out of sheets or t-shirts. I'm calling about a return!
11 out of 12 found this review helpful.
Great effective washer
Posted by: 9thDoctor from: Kissimmee, FL on
This is the first high-efficiency washing machine I've used and I am very pleased with it. It took a bit of getting used to at first, since I've always used regular top-loading models before. The size is good, plenty big enough for anything I need to wash, and the price was nice.
9 out of 10 found this review helpful.
Posted by: GaryL from: on
After 6 months the motherboard went out. It was under warranty so they came out and fixed it. Not cheap.... After 3 years and 2 months it made incredibly load noises, dislocated the drum so it collapsed into the bottom of the washer and dumped water all over the hallway wood floor. Fortunately, when we bought it I did what I never do and purchased an extended 5 year warranty. This is because almost every washer we've had in the last 15 years has had problems. Yes, we use it a lot, say 10 times/week, but this is discouraging. They are sending out a service man to determine whether to fix it or replace it.
7 out of 7 found this review helpful.
Posted by: CountryGirl from: on
I'm not sure it was even made to wash clothes! This was replacing my Samsung front loader and all I wanted was a simple washer that actually cleaned clothes. Washer barely fills with water - sometimes just fills & drains and fills again. Leaves water in bottom. Even when it actually spins clothes still very wet.