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Keep your home comfortable with this Whynter ARC-14SH 14,000 BTU portable air conditioner and 13,000 BTU heater that features dual-hose operation for fast, efficient cooling. The 101-pts./day dehumidification capacity helps you breathe easily.
A: Yes it comes with 1 intake hose and 1 exhaust hose...depending on the setup you want...everything is included.
Q: Does this unit function as a heat pump or is it resistance heat only?
A: This unit functions as a heat pump. It relatively quiet. On the heat setting it uses less energy by about 250 watts.
Q: When I purchase this item can I transport it laying down in my car
A: It's recommended that the item be upright but if it needs to be laid down for transport, please allow it to sit upright for 24 hours before turning it on.
If you have additional questions, our Customer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected].
A: Look at your thermostat setting.. Your unit is running constantly which means either your setting is too low for the unit or your trying to cool too large an area for that size unit
Q: Does the compressor cycle off when it has reached the set temperature?
A: Once the required temperature is reached, the unit cycles on and off to maintain the temperature set.
Q: what is the length of the power cord
A: About 6feet
A: In a two-tube system, one tube brings in outside air while the second tube exhausts the hot air removed from the room. It will get hot but is not a gas leak. It's probably a false reading from the air being passed over a metallic grid.
A: The included window kit is designed to fit most standard vertically or horizontally sliding windows and measures, 6.5" W x 20" L (minimum), 46" (maximum) x 3/4" D (thickness).
Since windows come in different sizes, some customization may be needed when installing the accessories. If the included solid window kit slide bar panels do not completely cover your window or door opening, most customers purchase an additional window kit and use both sets. Alternately, a customized longer solid slide bar panel can be made by cutting Plexiglas or PVC plastic to size to be used with the panel with the hose cut outs of the original window kit.
If you have additional questions, our Customer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected].

Keep your home comfortable with this Whynter ARC-14SH 14,000 BTU portable air conditioner and 13,000 BTU heater that features dual-hose operation for fast, efficient cooling. The 101-pts./day dehumidification capacity helps you breathe easily.

With reliable air conditioning units, Keystone produces consistent cooling to keep you comfortable, even on the hottest days. This 14,000 BTU ASHRAE/12,000 BTU DOE portable air conditioner can effectively cool rooms up to 550 square feet with dehumidification up to 2.5 pints per hour to remove moisture from the air. Perfect for medium-sized living spaces like apartments, bedrooms, living rooms, and much more. It features special Inverter technology to eliminate wasted operation in the air conditioner by controlling the motor speed to exactly the amount of power that is needed to keep the room at the desired temperature. Money saving features include energy saver mode, sleep mode, and a programmable 24-hour timer. You'll know when it's time to easily remove and clean the mesh filter with the Check Filter alert. Keystone not only provides a 1-year warranty but ensures that you stay cool and comfortable at a cost-conscious price.

Whynter ARC-14S 14,000 BTU Portable Air Conditioner: Keep a pleasant temperature in any room with this portable air conditioner. With its variety of fan and dehumidifying settings, you can achieve precise climate control when and where you need it most. Save on filter replacements with the convenient washable filter.

The new Midea Duo 12,000 BTU Smart, High Efficiency Inverter Portable Air Conditioner with Heat has the power to cool, dehumidify, circulate, and heat up to 550 square feet. Engineered with variable-speed inverter technology, the Midea Duo cools more with considerably less electricity than traditional portable units, saving more than 40% energy compared to the U.S. federal standard. This unit offers ultra-quiet performance with noise as low as 42 dB. The innovative duo hose design allows the unit to intake and exhaust air outdoors and effectively prevents hot outside air from seeping indoors through gaps around windows and doors. Empowered by the duo hose design and an optimized air duct system, the Midea Duo can lock and maximize cooling indoors. Now you can enjoy 2X faster and stronger whole room cooling like never before. Easily install this unit with the included window installation kit. The smart built-in design streamlines the installation process and allows for hassle-free storage. Control your AC right from your phone with the MSmartHome App for android and iOS. Voice control options are also available with Alexa and Google Assistant devices. In addition to smart control options, the Midea Duo also has an easy-to-use display and remote control. The 1-year limited warranty helps guarantee customer satisfaction.
| Pros for Whynter - ARC-14SH 14,000 BTU (9,200 BTU SACC) Dual Hose Cooling Portable Air Conditioner with Heater, up to 500 sq ft - Platinum/Black | |||
|---|---|---|---|
| Cooling, Ease of use, Performance, Installation, Size | There were no pros for this product— | There were no pros for this product— | There were no pros for this product— |
| Cons for Whynter - ARC-14SH 14,000 BTU (9,200 BTU SACC) Dual Hose Cooling Portable Air Conditioner with Heater, up to 500 sq ft - Platinum/Black | |||
| Noise Level | There were no cons for this product— | There were no cons for this product— | There were no cons for this product— |
Customers find value in the ARC-14SH portable air conditioner's cooling capabilities, ease of use, and straightforward installation process. Many appreciate its performance. However, some customers have noted concerns about the unit's noise level during operation.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
I bought this unit to replace a window a.c. unit for my mother's mobile home...the installation was a piece of cake. The simple straight forward remote was easy to teach my mother who is 82 and has minor dementia...she can easily switch from heat to a.c. and adjust the temperature the way she wants. We have a single wide 2/1 home and the unit can keep the whole house comfortable with no issues...in my opinion this is just what was needed to fix the problem.
This review is from Whynter - ARC-14SH 14,000 BTU (9,200 BTU SACC) Dual Hose Cooling Portable Air Conditioner with Heater, up to 500 sq ft - Platinum/Black
Replacement Posted
Knocked a star due to shipping damage (had to disassemble unit to remove a screw that broke off on the inside of the blower vent housing and fell into the blower.) The unit works great besides the shipping damage. Probably lucky that was all that was wrong with it. Works great for what I need it for and is fairly easy to assemble and install. Mine cools my well insulated 200sqft area to a cool 58°f no problem.
This review is from Whynter - ARC-14SH 14,000 BTU (9,200 BTU SACC) Dual Hose Cooling Portable Air Conditioner with Heater, up to 500 sq ft - Platinum/Black
TodS Posted
I had still have one of these still in my house, my last whynter is over 9 years old now. I hope the second one works as long. This new one I use in my bedroom it cools it down pretty fast, it is a little noisy kicking on and off. I would suggest putting it at a little cooler temperature an hour before going to bed then raising it a couple degrees when starting to go to sleep in your bed.
This review is from Whynter - ARC-14SH 14,000 BTU (9,200 BTU SACC) Dual Hose Cooling Portable Air Conditioner with Heater, up to 500 sq ft - Platinum/Black
HowardF Posted