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Customer reviews

Rating 4.6 out of 5 stars with 95 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 95 reviews
  • Pros mentioned:
    Pain relief, Relaxing

    Rated 5 out of 5 stars

    Amazing, high quality item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Beurer tens unit is the best unit I have ever used. It has loads of settings and it is of remarkably good quality. Beurer is a state of the arc brand name. It doesn't surprise me that Best Buy sells this brand tens unit, as is in their namesake, "best" buy. You will not regret purchasing this unit. I am taken back at its safety features as well. I have been using mine very frequently for leg /knee pain and received it about a month or more ago. It has completely diminished the pain. It's also great for just relaxing at the end of the day. It was fast shipping and just excellent service all the way around. Outstanding buy! Thank you for this phenomenal find!

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Thank you for your favorable Beurer product review. We are very happy that you find this to be an amazing and a high quality product that is an outstanding buy as well. Thank you for highly recommending this product as well. I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Effective

    Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device! I am impressed by how compact but powerful it is. There are a lot of functions but still easy to use. I highly recommend and is worth every penny. Thanks Beurer! It's an impressive unit with lot of functionalities. I especially find EMS very useful. Money well spend. Device is easy to use as well. Get the extra strips from Amazon. Also the strips that comes with the device can be

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Thank you for your favorable Beurer product review. We are very happy that you love this product finding it to be worth every penny. We are also very happy that you are impressed by how compact and powerful it is. Thank you for highly recommending this product as well. I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Effective

    Rated 5 out of 5 stars

    Extremely effective product!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are in the market for a TENS unit, look no further than this product! I am a lifelong athlete and have consistently supplemented with physical therapy over the years. At my physical therapy appointments, I always request TENS/stim, as I feel it is truly the game changer when it comes to strengthening and relieving any injury/pain. I’m training for the NYC marathon and although I don’t have any pronounced injuries that call for dedicated physical therapy sessions, the long miles I run do result in aches and pains sometimes. Knowing how effective TENS/stim has always been for me, I wanted to take a personalized approach and invest in my own TENS machine. This product is fantastic. It’s incredibly easy to use and extremely effective. It has become a staple part of my running/training/recovery program. Every time I log a long run or do a fast track workout, I use this TENS machine afterwards and I’m not nearly as sore as I would be without it. Highly recommend this product!

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very happy that you find this to be an extremely effective product because it is a game changer when it comes to strengthening and relieving your injury/pain. Thank you for highly recommending this product as well. I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Effective

    Rated 5 out of 5 stars

    Impressive Device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the device! It's an impressive unit with lot of functionalities. I especially find EMS very useful. Money well spend. Device is easy to use as well. Get the extra strips from Amazon. Also the strips that comes with the device can be

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Thank you for your favorable Beurer product review. We are very happy that you love this product because it's an impressive unit with a lot of functionalities. We are very happy that you find the EMS feature to be very useful as well. I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Pain relief

    Rated 5 out of 5 stars

    Fully satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Number one massage therapy. I am truck driver whole day I am driving and sitting then become pain in my right leg . I buy this product now pain is gone

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very happy that you are fully satisfied with this product because it has removed the pain in your right leg. I will gladly forward your feedback to the appropriate department.

  • Rated 5 out of 5 stars

    Perfect Tense machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to purchase this Beurer EM 49 and I love it! Works great and helps my lower back to be pain free. I would recommend this product to anyone.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Thank you for your favorable Beurer product review. We are very happy that you love this product because it works great and because it helps your lower back to be pain free. Thank you for recommending this product as well. I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Pain relief, Portable

    Rated 5 out of 5 stars

    Nice TENS Unit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for some occasional tightness in the lower back and sciatic pain. It has also been great for my shoulders to relieve tension and tightness when I’m having a migraine. I woule HIGHLY recommend this product. It feels just like the TENS unit my chiropractor uses, but just smaller and battery operated for at home use. My only regret is we didn’t purchase sooner!

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Thank you for your favorable Beurer product review. We are very happy that you are satisfied with this product because it has been great for your shoulders and because it relieves your migraine tension and tightness. Thank you for highly recommending this product as well. I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Effective, Portable

    Rated 5 out of 5 stars

    Relief - Right Out Of The Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit came with easy to follow detailed instructions for set up and use, and I am happy to report that I felt relief from sore muscles the very first time I used it. The preset programs can be set for TENS or EMS on different areas of the body, and there are diagrams for placement of the pads. It's about the size of a cell phone and should be no problem at all to tuck in my bag when traveling.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very happy that this product provided you with pain relief for your sore muscles right out of the box. I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Effective, Relaxing

    Rated 5 out of 5 stars

    Effective and easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this product on my shoulder pain. It's as effective as a physio's TENS machine. Later I used it on my other shoulder and it provided mer a lot of relaxation from my exercise pains. I'll recommend this my father-in-law who has tendonitis in his wrist.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very happy that you find this product to be as effective as a physicians TENS machine. Thank you for recommending this product to your father-in-law who has tendonitis in his wrist. I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Effective, Pain relief

    Rated 5 out of 5 stars

    Amazing pain relief! Definitely works!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my fiance since he has shoulder & back pain & was tired of constantly taking NSAIDs for temporary pain relief and he's used it every evening when he gets home from work for the last 3 days and he can already tell a major difference in his muscle & joint pain! 10/10 recommend - it definitely works!

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product for your fiance. My name is Victor from Beurer North America. We are very happy that this product has definitely worked to make a major difference in his muscle and joint pain within the last 3 days. Thank you for recommending this product 10/10 as well. I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Effective
    Cons mentioned:
    Pad placement
    Best Buy Employee

    Rated 4 out of 5 stars

    Excellent product

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far easy to use if you read the instructions and keep them, the sticky pads might be the only concern in the future to maybe buy replacements , but other than that the product wks perfectly to is intention!

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Thank you for your favorable Beurer product review. We are very happy that you find this to be an excellent product which is easy to use. I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super practical, I love it for pain and muscle recovery. perfect size

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very happy that you love this product because it is super practical for pain and muscle recovery and because it is the perfect size as well. I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Ease of use, Effective

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, good results. Just as good as physical therapy.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Thank you for your favorable bBeurer product review. We are very happy that you find this product to be east to use and just as good as physical therapy. I will gladly forward your feedback to the appropriate department.

  • Rated 5 out of 5 stars

    Happy to be feeling better with my beurer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have received my beurer. I love that it is light weight and the easy to use and look forward to being able to not only using it for my back.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Thank you for your favorable Beurer product review. We are very happy that you love this product because it is lightweight and easy to use. I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Pain relief

    Rated 5 out of 5 stars

    Grateful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as last ditch effort to help my back after being immense pain for several days and advil not really helping. After using it, the next day my back was almost 100% better. Now I keep it around for any sore muscles to use it on.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Thank you for your favorable Beurer product review. We are very happy that your back was almost at 100% after using this product only once. I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Pain relief

    Rated 5 out of 5 stars

    Effective and incredibly accessible.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly life changing for me, I've dealt with chronic pain most of my life. This has helped a lot. I also have been instructed on how to use it though by my physical therapist.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Thank you for your favorable Beurer product review. We are very happy that you find this product to be effective and incredibly accessible as well as life changing due to your chronic pain. I will gladly forward your feedback to the appropriate department.

  • Cons mentioned:
    Pad placement

    Rated 5 out of 5 stars

    Great TENS device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I needed to help with muscle tightness. The device has a bunch of different programs and has a guide to show the correct placement for pads. I've used it on my quads and on my shoulders and it's really helped loosen them up. The pads are losing their stickiness sooner than I hoped so be sure to buy replacements if you plan to use this often.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very happy that you find this product to be a great TENS device because it is exactly what you needed to help with your muscle tightness. I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Pain relief

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely life changing I can't believe how much this has helped with my back and hip pain 10/10

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Thank you for your favorable Beurer product review. We are very happy that you find this to be an amazing product which has been completely life changing for you because it has helped you with your back pain and your hip pain very much. Thank you for your 10/10 recommendation as well. I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Effective
    Cons mentioned:
    Painful on skin

    Rated 3 out of 5 stars

    It’s good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s works. Little painful on skin when it’s on high, like being poked lightly with thousand needles, but that’s expected. Good muscle contraction. Battery lasts a long time.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Thank you for your favorable Beurer product review. We are very happy that you are satisfied with this product because it works to give you good muscle contractions and because the battery lasts a long time as well. I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Pain relief

    Rated 5 out of 5 stars

    Exactly what I needed. Thank you Beurer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suffer from degenerative disc disease and am in constant pain in my back. I read some info on TENS units and seen this one on Beat Buy. The first rime I used it I slept all night lonh without waking up. I can't sing the praises enough. I can finally get some relief. This unit is a Godsend. Thanks Beurer!

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very happy that you found this product to be a Godsend and that you can't praise this product enough. I will gladly forward your feedback to the appropriate department.