Customer Ratings & Reviews

Terrible experience! I had 100 $ in rewards -they didnt tell me i could uae durinh this purchase - and now are refusing to give me a gift card for my 100 dollar rewards !! Unacceptable

I received this as a Christmas present and I wanted a upgrade to a 256gb so went back to Best Buy and they were out of stock and advise me order offline and we did at the store and paid extra for expedited shipping. I would receive in 2 business days, well the day I should have received it I received email from Best Buy saying I was going to get refunded. I paid cash so went back to the store and spoke with a manager named Megan as she was awful,ill-mannered and rude. Needless to say received my refund and went to the Apple store to purchased what I needed.

So I had a problem with my Apple I pencil. It wouldn’t hold the connection. I contacted Best Buy the same day it was delivered. Got hung up on three times, finally got someone to send out a replacement only to have it canceled the next morning. I also bought Apple care. Do not buy from Best Buy

I looked forward to this item for so long and was so disappointed when it would not connect to my wifi. I had to return it. Maybe it was Spectrum that was causing the problem, but I am fed up with difficult technologies with the inability to recognize passwords etc.

I purchased this item for a Christmas gift. It was amazing. But a few days later I was sent an email about. The owner of this iPad can see your location. It was an unknown email. Not mine. It freaked me out. This iPad was supposed to be brand new. I do wish that I took a screenshot

I bought this item new and was trying to set it up, but the iPad Air froze on me. I had to return and purchase a new iPad.

So strange but I got a bad iPad Air M3. It died and then we couldn’t charge or fix it. I even had the geek squad check it. I am awaiting a replacement and then I will redo my review on the new iPad Air.

I haven’t received the item yet. That why you shouldn’t use FedEx. The package has been in Denver for a week now. Every time someone uses FedEx it gets lost in Denver. Maybe if you made FedEx refund the purchase price and shipping charges something would change.

Could be better. Display seems to be lagging behind

Not even a year and is already having problems. Has a white spot in the screen

It was horrible. I still have not received the order. I tried calling customer service and was sent to India. This is horrible. Now it is having a problem delivering the second attempt. How hard can it be? This was a horrible experience and I will never shop at Best Buy again.

Awkward to hold very slow to charge not at all happy with this iPad

The carrier never deliveries my order. This Sucks p

Came into the atore and thought we were talking to an associate and it turned out to be some guy from a mobile phone service trying to get us to switxh services!

It came with free Apple TV+ subscription but link doesn't work for me. Very sad.

Just don;t buy 8GB RAM I don't Know it got hangged for two days and I cannot restart as well .