Customer Ratings & Reviews

I purchased an open-box 13-inch iPad Air from Best Buy, and I honestly couldn’t be happier with the experience. The iPad arrived in excellent, like-new condition—no scratches, no dents, and everything functioned perfectly right out of the box. If I hadn’t known it was open-box, I would have assumed it was brand new. The 13-inch display is stunning—bright, crisp, and perfect for productivity, streaming, and multitasking. The iPad Air itself is incredibly fast and smooth, handling everything from work tasks to entertainment effortlessly. Battery life has also been outstanding, easily lasting through a full day of use. Best of all, I saved a significant amount of money by going open-box while still getting premium quality and performance. Best Buy clearly does a great job inspecting and certifying their open-box items. I would absolutely recommend buying open-box from Best Buy, especially for a high-end device like the iPad Air. Incredible value, flawless condition, and a great buying experience overall.

Excellent product and has a lot of nice features!!

I’ve been using the new 13-inch iPad Air for about a month now, and I have to say—I’m really impressed. I upgraded from an older iPad Pro 11 inch, and I was curious if this “Air” model could meet my needs for both work and play. It definitely does. What I love the most is the large 13 inch screen and the crystal clear images it displays. The 13-inch display gives me so much more room to draw, take notes, and multitask.

It works great and very easy to get set up. The clarity was so awesome. Best Ever.

The product is Very reliable battery life is very good last all day

I’ve been using the 13-inch iPad (Air/M2 or M3, dependendo do modelo) from Best Buy for a few weeks now, and here’s how it stacks up:

Exelent, fast delivery and properly and carefully proyectes at delivery time

Everything was amazing I loved the store very much.

ipad works great !! It replaced an older IPad Pro Gen 2. I notice the processing speed difference. It’s also marginally smaller than the Gen 2, even thought the viewing area is a little larger. Quick delivery from Best Buy. Would definitely buy here again !!

The 13-inch iPad Air is like having a lightweight laptop and a digital notebook in one. Its large screen is perfect for taking notes, reading textbooks, and splitting the screen between apps for multitasking. The display is sharp and colorful, though it’s not as smooth as the iPad Pro’s faster screen.

Bought this for digital drawing and it works beautifully so far. Not too hard to navigate and the screen is precisely sensitive to my pen's touch. The battery life has a nice span and lasts for days if it's simply put in sleep mode. When in constant use it last basically all day. A good buy.

I bought this for my daughter for her business. She had a macbook, but decided she wanted an ipad instead. She loves the ease of use, the size and the ability to take it everywhere she goes. This was a great buy for her, she uses it for planning and creating images.

The IPad works great with work and screen is big enough to see. Love a lot of the feature this IPad offers

Previously had a pro but now old and battery life not great plus out of storage so upgraded to a cheaper ipad air, so much better battery life storage display, great choice, great price

Great product for doing work. Nice large screen with the ability to get work done quickly. It is a great value to help elder people get in touch with tech.

Love the size of 13” laptop. Its fast and clear. I have watched movies and series on it.

Very nice. Clear vibrant screen. Compact and lite. I have a laptop but wanted something not hooked up to carry around easy. This is beautiful but still not sure if I should get the Mac book. That is why it’s not a 5 star. If you want a iPad then there is no other option.

It meets all my expectations. I love the size and the battery life. It's much better than I thought.

Works great and looks great. Battery seems to be decent too.

Best Buy’s staff members demonstrated impressive knowledge and professionalism during my recent purchase. The associate understood my specific needs, provided helpful guidance regarding online availability for the iPad I wanted, and seamlessly coordinated delivery as promised. Courteous throughout, he made the buying process smooth and reassuring. This exemplary service is precisely why I continue to trust Best Buy for important purchases. Well done, Best Buy