Customer Ratings & Reviews

battery life sucks. lose 1% battery per minute when browsing. the back has scratches and they even didn't clean it

This was the second refurbished 11" ipad pro with m1 chip in space gray that I attempted to purchase from BestBuy, and unfortunately I have to return both. The first one looks decent, but Face ID hardware had issues, so I end up returning. The second one had scratches all over the iPad when I received it in the box, so I didn't bother setting it up before I returned it. Overall I don't think this would qualify as "Refurbished". BestBuy is just selling used ipad pros, throwing in new third party accessories (charging brick and cable) and call them refurbished. At the time of purchase, these goes for $620, which is only $10 cheaper than purchasing refurbished ipad pro with the same exact specs from Apple.com. What you get from Apple is a refinished ipad that looks brand new, and a battery with 100% health, brand new Apple accessories (charging brick and cable), and a sealed apple refurbished retail box, and a 90-day warranty from Apple. In my humble opinion, spend $10 more and buy it from Apple.com until BestBuy changes their process of certifying these used iPads as refurbished.