Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
I have my computer and It’s been amazing!! I believe in best buy and their support and help to their customers with products!!! Thank you so much.
This review is from Apple - Geek Squad Certified Refurbished MacBook Air 13-inch Laptop - M3 chip - 16GB Memory - 512GB SSD - Midnight
Posted by user195467
Macbook had a bunch of smudge marks and came with no power adapter. I went back in person, and. The worker gave me some random USB C power brick. Computer works but i was under the impression it would come with the stock 35W adapter. False advertising
Posted by Junior
Laptop seems basically new with a battery at 100% health. Only problem was the accessories seem to be a random selection of what they have. Listing said a power adapter with two 30W USB-C ports and USB-C to MagSafe 3 cable. However I received a power adapter with one 60W USB-C port (which I think is better) and a USB-C to USB-C cable. After reaching out to the online chat, I was told they couldn’t really do anything online so they sent me in store to swap the cable. In store the nice employee just shrugged her shoulders and said she can’t help me unless I returned the whole order. Back to online chat after some very polite complaining they sent me a gift card to purchase the missing cable. If you don’t care about the accessories, then easy buy, if you do, maybe just be ready to complain
Posted by user145093