Customer Ratings & Reviews

Everything seemed fine other than the fact the outside of the box looks like somebody was eating Kentucky Fried Chicken while packaging it up. This is not professional.

Looks good and seemed to work, however it took like 5 tries to get the wifi connected. After that I thought all was good until I got a error message on account creation-"Account could not be created try again" I tried for several days and same error message and Apple support was basically non existent. Ended up returning this item.

The iPad mini has a lot of pros, held back by one huge con. The chip is top notch, the extra RAM and increased storage are helpful, even the speakers are impressive for such a small tablet. Unfortunately, it’s all wasted on an awful 60hz screen. I don’t mind that it isn’t OLED, just make it 120hz with faster pixel response and the mini would be the perfect tablet. The ‘jelly scroll’ is also still present, though improved. Apple had 3 years to improve on the iPad mini 6, and they dropped the ball with this iPad.

The item was stolen from the shipping company and only received empty box. Also Best Buy won’t refund me

Not happy. First, I was delivered an empty box on 7/16. Second, when I called Bestbuy customer support on 7/16, I was told a replacement will be delivered. I got a message from Bestbuy on 7/18 saying I will receive it on 8/1/24. Third, when I went to Bestbuy local store on 7/18 to see if I can pick up at the store, they said no. Fourth, when I went out of town on 7/18, Bestbuy informed me that my package is coming on 7/19 between 2.00 and 6.00pm and I should be home to sign it. I had to cut short my trip and come back home for the package. Fifth, package delivery was delayed 3 times on 7/19. Finally it came around 8.30pm on 7/19. This was a total mess

Sorry this is not a review on the product itself but more on Best Buy's delivery service. Instead for shipping through UPS, FedEx or USPS, they chose a delivery service called Roadie. Roadie claims they delivered my iPad and provided a picture of my front porch. Guess what, it's not my front porch. Best Buy will not refund my money because they claim it was delivered and to fill out a police report. I contacted my credit card company to dispute the card and will probably fill out a police report but learn from me and never get delivery from Best Buy and also shop elsewhere because this is my last purchase with Best Buy!

Purchased this for it's utility in my studio to control Blackmagic on my iPhone video camera. It's over priced and overhyped - but functional for a very limited use, basic operation. Would not recommend it to anyone but I had to spend some Best Buy Rewards quickly before they expired.

I’d recommend you go pick up in store. I didn’t receive it. They delivered to the wrong address and now it’s lost. They also are giving me a hard time with getting my money back.

Better off using full size ipad or iphone. Not worth using this for much more than reading ebooks, but even the i prefer my kindle.

Never got the item and Bestbuy said oh well, we can’t do anything about it

After waiting for 2hours for the data to transfer the tech decided there was something wrong with the iPad and as that was the only one available I left very disappointed with my old iPad in hand!

overpriced and too small as an eBook reading device.

I ordered this item a week before Christmas and I still haven’t received it so I can’t rate something I haven’t received

Product and price is good, only problem was missing Free trial Apple TV 3Month gift. I know through many apple product 1st time faced like this situation, quite supprised this and complain this, but conclution not able to get that. From next, will have to purchase apple product is only apple store.

Did not work out of the box. White screen of death for 1 hour before I could start loading. Crashed twice in the next 4 hours .

The ipad was already setup and when I opened it and started it asked for a passcode! Never gonna buy Apple products from Best Buy!!

I never bought this item. Someone stole my card. The money has been returned to me. You now have given this item away to a thief. Next time get a valid id before you hand over the merchandise.

I had to order the one I wanted which was blue. It arrived 2 days later but they sent a purple one. I then had to drive 46 miles round trip back to the local store to exchange for the correct one. Luckily they had gotten a blue one in. Someone in Oklahoma needs to be retained.

Received it and unable to set up and transfer data from previous iPad. Apple support couldn’t fix it but discovered it wasn’t new. I apparently received a used brick.

Being that this was purchased when someone stole my credit card information and bestbuy did not check ID at time of pickup. I will not be rating this company or products highly.