Customer Ratings & Reviews

I don’t usually write long reviews, but this time, I feel like I absolutely have to—because my iPhone 14 deserves every word, and honestly, a million stars if I could give them. I picked it up from Best Buy, and from the moment I opened the box, it felt like I had just upgraded not only my phone, but my entire experience with technology. Let’s start with the purchase itself. Buying from Best Buy was smooth, fast, and easy. The staff was helpful, answered every question I had, and made the whole process feel personal. They even helped me transfer my data and set everything up right in the store, which saved me time and made the transition totally stress-free. That kind of customer service makes a difference—and it’s one of the reasons I always trust Best Buy for big purchases like this. Now the phone itself—the iPhone 14—is a dream. I went with the 128GB model, and it’s the perfect size for me. I don’t feel like I have to constantly delete apps or photos to make room. It’s more than enough for all my photos, videos, music, and everything else I keep on my phone, without ever running out of space or slowing down. The design is sleek and modern, but still familiar in that classic Apple way. It feels great in the hand—solid, premium, and just the right weight. I got the [you can add your color here if you'd like] color, and it looks so good. Every time I pull it out of my pocket, it still gives me that “wow, this is mine” feeling. Performance-wise, it’s everything I hoped for. It’s fast, smooth, and reliable. Apps open in a blink, multitasking is seamless, and even when I’m juggling messages, streaming, and switching between a bunch of apps, the phone doesn’t even flinch. I know it’s not the “Pro” version, but honestly, this phone feels like a powerhouse for everything I use it for—photos, videos, social media, work, and staying organized. Speaking of photos—let’s talk about the camera. The iPhone 14’s camera system is so good. Daylight, nighttime, indoors, outdoors—everything comes out crisp, bright, and vibrant. The colors are natural, the sharpness is insane, and the low-light performance is shockingly good. I’ve taken some of my favorite family photos on this phone already. Portrait mode, action shots, cinematic video… it all works beautifully. Battery life is another area where the iPhone 14 absolutely delivers. I’m a pretty heavy user, and I still get a full day (and then some) on a single charge. No more mid-day scrambling for a charger or worrying about hitting 1% at the worst time. It just lasts, and I really appreciate that. One of the best parts, though, is just how safe and secure I feel using this phone. Between Face ID, built-in privacy features, and the emergency SOS capabilities, it feels like Apple is really thinking about what matters. I know my data is protected, my location can be shared with loved ones in an emergency, and the phone can even detect if I’ve been in a crash. That’s the kind of peace of mind that makes this feel more than just a phone—it feels like a lifeline, and as a parent and someone who’s always on the move, that matters a lot. And I have to say, the seamless integration with my other Apple devices is still one of my favorite things. Whether it’s AirDropping photos to my MacBook, responding to messages on my iPad, or syncing my AirPods in seconds—it all just works. It’s a little thing, but it makes everything in my digital life feel connected and easy. In short: The iPhone 14 (128GB) has blown away every expectation I had. It’s fast, beautiful, reliable, and packed with features that genuinely make my life better and easier. I’m so glad I got it from Best Buy, where the experience was just as smooth and satisfying as the phone itself. This phone deserves a million stars—not just five. And if you’re even thinking about upgrading, do it. The iPhone 14 is that good.

I recently got the iPhone 14 in blue, and I really like it! The color is so nice and subtle. The phone feels great in my hand and looks really sleek. The camera is amazing! I love taking photos, and the pictures come out clear and bright, even in low light. The video quality is also really good, which is a plus for me. The battery life is pretty impressive too. I can use it all day without needing to charge it, which is a big deal for me since I'm always on my phone. The performance is smooth, and apps open quickly. I haven’t had any issues with it freezing or slowing down. Plus, it works well with all my favorite apps and games. One small downside is that it doesn’t come with a charging brick, which was a bit disappointing. But overall, I’m really happy with my purchase. The iPhone 14 is a solid phone, and I would recommend it to anyone looking for a good upgrade!

I’ve been using the iPhone 14 for a while now, and overall, it’s a solid phone that covers all the basics really well. The design feels premium and comfortable to hold, and the display is bright and clear, though it’s not a huge upgrade from previous models. What I really like is how smooth everything runs — apps open quickly, and multitasking feels effortless thanks to the A15 chip. The camera is good for everyday photos, especially with the new autofocus on the front camera, making selfies look sharper than before. Video stabilization is awesome, so even shaky moments look pretty professional. Battery life is decent for daily use, easily lasting most of the day, but it could definitely be better if you’re a heavy user. One thing to keep in mind is the phone can get warm while charging, and the battery health seems to drop a bit faster than expected for some people. On the upside, Apple’s safety features like Crash Detection give me peace of mind when I’m out and about. If you’re upgrading from an older iPhone or switching to iOS for the first time, the iPhone 14 is a dependable choice. It’s not the flashiest phone out there, but it does the job well and keeps things simple, fast, and secure.

I have been using this Blue iPhone 14 for a while now and it has been the perfect personal phone for my needs. The 6.1 inch Super Retina XDR display is incredibly sharp and stays visible even in bright outdoor lighting. I went with the 128GB storage option which provides plenty of room for all my high resolution photos and apps. The A15 Bionic chip makes everything feel extremely fast and I never experience any lag when switching between heavy tasks or gaming. I am also really impressed with the battery life because it easily gets me through a full day of heavy use without needing to carry a charger. The camera quality is a huge step up especially with the Photonic Engine improving low light shots. It is a very well rounded device that feels premium and durable in the hand.

The iPhone 14 is a testament to Apple's commitment to excellence, offering a blend of cutting-edge technology and refined design. Its sleek, durable design is available in an array of elegant colors, featuring a 6.1-inch Super Retina XDR display that delivers stunning visuals with vibrant colors and deep blacks, making every interaction a delight. Powered by the A15 Bionic chip, the iPhone 14 ensures smooth, responsive performance, handling everything from intensive gaming to multitasking with ease. The enhanced neural engine also boosts machine learning capabilities, adding to the device's overall efficiency and intelligence. The camera system is a highlight, with a dual-camera setup consisting of a 12MP wide and a 12MP ultra-wide lens. Improved low-light performance, Night mode on both lenses, and the Photonic Engine for enhanced image processing ensure exceptional photo and video quality. The new Action mode provides professional-level stabilization for dynamic video recording, and the upgraded front-facing 12MP camera enhances selfies and video calls. Battery life is robust, comfortably lasting through a full day of use, supported by energy-efficient hardware and software optimizations. Running on iOS 16, the iPhone 14 benefits from the latest features, including customizable lock screens and enhanced privacy controls. Overall, the iPhone 14 combines performance, aesthetics, and functionality, making it an outstanding choice in the smartphone market.

This is so good I bought 2 in less than one week. The iPhone has exceeded all of my expectations. The display is stunning, bright, and very smooth for everyday use, while the camera takes sharp, vibrant photos even in low light. Performance is incredibly fast with apps opening instantly and no lag. Battery life easily lasts all day, even with heavy use, and charging is quick and convenient. The sleek design feels premium in the hand, and everything just works seamlessly. If you’re looking for a dependable phone with top-notch features, this is definitely worth it. Highly recommended!

I am hesitant to switch phone until my 12 mini got cracked. iPhone 14 has everything I need: price, storage, color, size. This shade of Blue look elegant in person, camera is perfect for this range of price. If you visit BestBuy regularly or register for price drop alert, you can get a really great deal on this. Time is limited for Iphone 14 still seal, brand new. So buy it before they're gone. My most valuable purchase of the year. It not only bring efficiency but buy me happiness

I have used 15 pro max before and it’s huge. One particular thing I like about the base models or pros is the size, so likewise for 14 too. Cute color! The camera needs no explanation neither does the perks that come along with a new purchase!

The iPhone 14 is a really solid phone, though honestly it feels more like a polished version of the iPhone 13 than something brand new. The design looks the same, but it runs super smooth with the A15 Bionic chip and the cameras are great, especially for low light shots thanks to the new Photonic Engine. Battery life holds up well through a full day and the safety features like Crash Detection and Emergency SOS via satellite are definitely nice to have for peace of mind. The only thing is it doesn’t have the flashy upgrades you see on the Pro models, so if you’re expecting a big jump, it might feel a little underwhelming. Still, for everyday use it’s fast, reliable, and takes amazing photos.

This review was written on Friday, December 26, 2025. This unlocked iPhone 14 (128GB, Blue) was purchased on Monday, August 18, 2025. It was purchased directly with my own money and was not part of any review program or any promotion. - - - - - I bought this iPhone 14 for my mom as an upgrade to her deteriorating iPhone SE, 2nd generation (64GB, Black)... you could literally see the insides of that phone. lol She absolutely LOVES the 14. - - - - - Of course—with going from 4.7 inches to 6.1 inches—the first and most noticeable thing is the increased screen size. My mom is 66, so she appreciates being able to see things bigger. She has commented on the increased screen resolution and pixel density (1334x750 pixels w/326ppi to 2532x1170 w/460ppi), saying that the screen is noticeably better and more clear on the 14 (and it is). Same with the LCD to OLED move. - - - - - The "new"-to-her gesture controls were very easy for her to learn and adapt to. - - - - - She has commented on the noticeable speed increase in even basic tasks on the 14 vs the SE. - - - - - She can notice the increased picture quality as well. - - - - - She loves the blue color as well! - - - - - This is an "older" phone, especially here at the end of 2025, but it's still very solid. If you're looking for a "brand new", decent, and relatively cheap upgrade from an older iPhone, I'd definitely recommend this one! ★★★ Additional Information★★★ As of this review, Best Buy still offers multi-year upfront payment options for AppleCare+... something Apple no longer does. Apple now only gives the option to pay either monthly or once-yearly now. SOOO... this is why I would also recommend buying any brand new Apple device from Best Buy instead of directly through Apple. - - - - - One more thing... (and I just had this problem within the past few days and solved it today, so I can 101% confirm this, at least for my case)... If you have a Best Buy Total membership—which automatically includes a multi-year AppleCare+ instead of having to separately add it to your cart—and you let the membership lapse, whether on accident like I did or on purpose, you will have 45 days to re-add AppleCare, but unfortunately only directly through Apple this time. Thanks for reading!

I recently upgraded from my iPhone 8 to the iPhone 14 (128GB, Blue), and I couldn’t be happier. The setup process was simple. All my contacts, apps, and photos transferred over seamlessly. The phone is incredibly fast, has plenty of storage, the battery life is exceptional, and the picture and video quality are amazing. Definitely worth the upgrade.

The Apple iPhone 14 is the least expensive current iPhone you can buy—and that $200 savings over an iPhone 14 Pro is its main appeal. It’s the first iPhone to consider if you don’t want to splash out on an iPhone 14 Pro and don’t need the three cameras or always-on display the extra money buys. The iPhone 14 is a worthwhile contender, even if its external design appears largely the same as last year’s model. Inside, it is an all-new handset. The larger iPhone 14 Plus—the first 6.7-inch iPhone introduced without the corresponding price bump that comes with being a Pro model—shares those new internal guts of the standard iPhone. Now, the biggest iPhone is accessible to many more pockets.

The iPhone 128GB is a perfect choice! Plenty of storage for apps, photos, and videos without worrying about space. The performance is super smooth, and the camera takes amazing pictures even in low light. Battery lasts me all day, and I love how easily it syncs with my other Apple devices. Totally worth the price—I highly recommend it!

Brand-new iPhone without any marks, good color and camera. Works great!

It works great. I got an open box discount which was nice. The display quality is very nice. It does vibrate as if I got a notification, but I didn’t. It overheats occasionally but it doesn’t seem to affect the performance. But those are the biggest downsides.

Came exactly as described and worked perfectly for our situation. Phone had absolutely no damage and battery was at 100% health so it was truly just an open box deal. The iPhone 14 is a great choice to have a newer phone that is still updated to the times if you can’t quite get the newest gen. I will also add, Apple made it extremely easy to transfer the old phone to the new phone. Camera works great and the screen is perfect and glides effortlessly.

Love the phone , great camera quality. Battery life is exceptional and phone looks clean.

Camera is excellent. Service works great. Battery lasts a full day. Easy to get familiar with.

I got this phone for my daughter- she like it so much. The phone has a good speed, excellent camera even in darkness with good picture quality also comfortable in handling with good battery life.

I had an iPhone SE second generation for four years and decided to buy a new phone. I decided to buy this one instead of a newer 16E because from BestBuy this is cheaper and seems to have more sophisticated camera. I took fantastic photos for the northern lights despite bright environment around my house during the solar storm Nov 11-13. The automatic night mode is amazing. One does not need super steady hands to take photos with 3s exposure.