Customer Ratings & Reviews

Something is wrong with the phone. Everything was working fine and then all of a sudden the Wi-Fi and Bluetooth are unable to turn on

this ws on bad codition it was with a lot scratchsand

The iPhone 13 arrived in excellent condition and looks almost brand new. Performance, screen quality, camera, and battery life have all been great, and being fully unlocked made setup easy. I did experience minor call issues on occasion, but nothing major and overall the phone works very well. Still a solid value for a refurbished device at this price.

I had updated my iphone 12 to ios 26 and it broke completely! I needed a replacement fast. This phone came on good time! No damages! Great camera. It is a real iPhone. I liked that it didn’t have the most recent update downloaded ! It was completely factory reset. I would like the battery health a bit higher, but at the end of the day it is a used phone. Overall, I am more than satisfied.

The phone is working really good, notice a lot of scratches in the sides of the phone, but the back and the screen was all ok, no interference how is working I’ll get again a phone like this, BB never disappoint

Seems to be a pretty good phone. This is my first IPhone. Always had Androids before. Overabundance of security on the IPhone. Some difficulty learning how to transfer various items such as notifications from Android to an IPhone. Some things easier to do on an Android. Numerous people have told me that IPhones are easier to use. That has not been my experience thus far. I bought the IPhone because it's supposed to be better for taking photos and making videos. To be fair, I haven't had the IPhone long enough to make a fair assessment of it. Maybe after more time with it I will be more favorable toward it.

I had a great experience shopping at Best Buy. The website was easy to use, checkout was quick, and my order arrived on time and exactly as described. The product was in perfect condition, and I’m very satisfied with my purchase. I appreciate the quality of the service and would definitely shop at Best Buy again. Highly recommended!

The iPhone 13 is a reliable and well-balanced smartphone with excellent performance, impressive battery life, and a high-quality camera. It runs smoothly, takes great photos, and remains a great choice for everyday use. An excellent option for anyone looking for a powerful and dependable iPhone.

Good quality the camera is amazing, along with the great mobility it has.

this pre-owned iPhone 13 works like a charm! i haven't run into any major issues while in use and works like it's brand new! no noticeable lag at all whenever i open/use apps, and the battery, while being on the weaker end, holds up strong! big recommend if you're looking to upgrade but you have a much lower budget to work with.

The iPhone 13 was much better condition than I thought it would be. No blemishes to naked eye and a pretty good battery that I can use for many years. I love this product and highly recommend BestBuy to everyone in my family

Amazing IPhone my son loves it, the only thing he complains about is the battery, he has repeatedly told me his phone dies fast after being charged too 100%

The only thing is that the battery isn't at 100%, but the seller mentioned that.

Still have it works perfectly fine Comes perfect quality good dosent overheat phone battery still last long

I bought this phone , I m really happy , it is above my expectations.

Very good item and very good deal. I can't believe that it owned before.

conditions Good phones are equally excellent condition. My only suggestion is to Best Buy to mention battery health in description.

I love this phone. I have not had an iPhone for over 10 years now. Just finally had enough with Samsung and decided to try Apple again. Wow, the speed at which it responds and downloads is very impressive.

Good experience. A cell phone associate put the sim in and helped it get set up. He was friendly and knowledgeable.

Good product works as described. Customer service was excellent in helping me find the right item. Delivered a day late but no issues.