Customer Ratings & Reviews

The MacBook Pro 13 arrived on 4/20 and I have to say, the computer is good as new. The Keyboards are new, the screen is new, and most importantly the computer is new. I recommend this product and I am beyond satisfied with this purchase! Also, this item was available and arrived early.

I’m really happy with this refurbished MacBook Pro. The MacBook arrived in great condition and has been working exactly as I hoped. The 13.3-inch size makes it easy to carry around, while the 16GB of RAM and 512GB SSD give me plenty of storage and make multitasking smooth. I was especially impressed with how clean and well-maintained the laptop was for a refurbished product. It feels like I got a great value compared with buying a brand-new MacBook. The Touch Bar is also a nice feature, and the silver finish looks great. Overall, I’m very satisfied with my purchase and would definitely consider buying another refurbished product from Best Buy in the future. Great value, great performance, and a great experience overall!

Works as expected! I was also pleasantly surprised how good the condition was for this refurbished product.

This Macbook Pro is a much needed upgrade from my previous very old Macbook. Enjoy using all the features on this Macbook.

I loved it, I was a little scared at first tbh but it turned out to be in great condition and it has helped me so much with school and work!

I have not re regretted purchasing from you and purchasing this machine.

Better than great! Did take about a week to get. But definitely worth it!

This is a great laptop, very dependable and handy.

Love it, thought it would be hard to figure out but it’s user friendly.

Horrible customer service. I bought this refurbished MacBook Pro and discovered that one of the USB-C ports does not work. I went back to the Best Buy store and was told there was nothing they could do because I purchased it online. The very rude store manager brushed me off and told me to go to an Apple Store. Also beware their return policy is ONLY 14 days. Horrible experience. Now I know why they are closing stores. My advise is shop somewhere else and go directly through Apple when purchasing a refurbished MacBook Pro.

Don’t get attracted with the word certified refurbished. This is a third party refurbished and laptop was sent in a bubble wrap with a low quality charger.

Yikes! I bout this for my son to take off to college. It has been working fine until yesterday when he was in class for his quiz. The Mac would not cut on at all. He took it to Apple to find out the Display has an internal issue so he can no longer turn it on. Disappointing. Now I have a college student on Academic Scholarship with NO computer!

Please do yourself a favor and do not buy a GeekSquad/BestBuy "refurbished" laptop. It seems like a good value at first, but this thing crashes after 10 seconds of intense memory usage. The battery health is subpar, the exterior is dented, speakers are wonky, etc. You can purchase a functional Mac from the official Apple refurbished store, this is just not worth it

I’ve owned this laptop for a while, maybe going on over 3 years now, its good and powerful but at times can be very loud, but I also edit a lot of videos and photos using Lightroom and Final Cut so, this macbook depends on the type of user that you are.