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JeremyM Posted
I really like this laptop. The only problem I have with it is how loud it can get sometimes but knowing it's capable of great video editing (Davinci Resolve), great gaming, combined with the AMAZING screen and touch support. I did upgrade the RAM to 64GB but I don't think that is necessary.
Ninja Posted
Performance in general is great but when it comes to battery duration it let me down honestly
Posted
Dear Valued Customer,
Thank you for sharing your experience with your laptop, and we apologize for the problems you've encountered. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when making their purchase decisions. Please allow us to make your experience with ASUS a better one.
To troubleshoot the battery issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2401007211-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1043914/
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RobinP Posted
I love my new ASUS computer. I like everything about it. I have not had it a long time, so time can tell a story. So far, so good.The only negative is the weight. But I would trade weight for speed and storage. Beautifully shows my photos off with class. Everything I needed!
DyonM Posted
At first glance, this ASUS has all the bells and whistles. Bright screen, large display, touchable keypad, and loads of storage. Then after digging in, it functions jus a well! I'm constantly telling people "Don't drink near my new wunderkind!" cause i want it to last a long time
MayaH Posted
It's a great machine. Fast and all but it was bulky a little and heavy. The pad is a little to the side and it takes some time to get used to it. There's a lot of softwares that keep popping up and I don't have patience to remove them or stop the notifications. I thought if I'm paying this much already, I could buy a Mac instead, so I did! And that was the best decision ever! If you're a creator, video editor or any kind of media professional, go with a mac. I got a 16 inch 36g but I think the 24 or even 18gb rams are still good enough.
BikerMama007 Posted
I am enjoying the speed of it all. My programs are so much easier to work with no lag time or crashes. I like how you can turn off pad touches, so no accidental touches or changes by a slip. So happy with a screen that does not relect the room back at me and nice clear image to view. Still learning how to use the toggle wheel, but I like what i have tried so far. A high and tight keyboard, so less hand movement during the typing.
Agitokazu Posted
After using this device for over 2 months here are my thoughts:: it uses a Beautifu & Huge Oled touch display, its perfect for Gaming & content creation. But wow those fans are super loud under heavy load. Its also heavy to carry around. It pretty much can handle anything you throw at it. Would i reconmemd it?? Although its an amazing device, you can go for other asus laptops with close to similar specs thats are lighter & just as powerful, So probably not. The Nub took a bit to get used to. Also I recieved this product by mistake & decided to test it out, so why not lol
travelerinthyme Posted
Love that this laptop is fast and smart, but it consumes battery power like a starving animal. Also, I wish the keyboard were smaller so the touchpad could be larger.
MarthaeE Posted
Best Laptop ever seen or used! It has the best screen, colors and resolution you'll ever find the materials of the laptop are great quality I used this laptop to render archictural scenes, with a high amount of polygons and it perfoms better than expected, well with 32 threads to render you wont worry about the time. I work with 3ds max + Vray The Nvidia Geforce allows me to preview everthing so well on the "vray interactive render" that makes my process much more quicker. This is the best purchased I ever made on a laptop, and I would dare to say that your money is well spend. The only "bad thing" that this computer could have is the num pad on the keyboard, the order of the keys are changed, so you might have to get used to it. In case you have an specific question about this laptop, let me know and I'll try to reply as soon as possible.
LS55 Posted
I purchased the version with the 4060 GPU to replace a Surface book 2 which is still my favorite device that I've used even if it is underpowered. The Pro Art studio book is fantastic for the price I purchased it for. It's powerful for Photo editing as well as video editing, although I'll have to see how it holds up in the long run as I've had a bad experience with asus laptops in the past. Also my Z FLOW 13 keyboard stopped working in about a year which indicates that they made a low quality copy of the Surface keyboard. I'm very satisfied with the studio book so far, especially since it has an empty ssd slot and an unused ram slot which is always great. I'd suggest buying a cooling pad to use with as it can get hot. Also don't expect great battery life with an I9 Processor with a 4060 gpu.
Jimmy Posted
Amazing laptop, wish 4060 version came with a stylus but overall I'm impressed with this powerful machine. Love the touch screen option on proart!
JohnB Posted
ASUS PROART STUDIO 16" TOUCH LAPTOP IS FIRE! INTEL 13 GEN CORE I9 WITH 32 RAM 1 TB SSD AND NVEDIA GEFORCE RTX 4060 IS FOR THE ULTAMATE GAMER AND STUDIO PROFESSIONAL! TGE PROART KNOB MAKES YOUR JOB SO EASY! WORTH EVERY CENT! MODEL NUMBER H7604JV-DS96T. THE MOST COMPLETE LAPTOP ON THE MARKET! GEEK SQUAD IS THE BEST AT SETTING IT UP AND DATA TRANSFER. LAPTOP RUNS LIKE A FERRARI!
MonirA Posted
Great choice with me all day ...... thanks best buy
NazliM Posted
I purchased a high-end ASUS ProArt laptop for over $2,500, expecting professional-grade performance and reliability. Less than two years later, the internal SSD failed out of nowhere — no warning, no misuse, nothing. The machine just stopped working. After taking it in for evaluation, I was told the SSD’s controller had failed, meaning the drive is now completely inaccessible. This kind of failure on a premium system is unacceptable. ASUS refused to cover the issue because the standard warranty had expired — even though this is clearly a hardware defect in a professional-grade device that should last much longer. With that price, I could have bought a MacBook — and it would probably work flawlessly for a decade. But I needed a powerful Windows machine, so I trusted ASUS to deliver reliability and long-term performance. That trust was misplaced. If you're investing in a professional laptop, think twice. The build quality, reliability, and post-warranty support simply don’t live up to the price tag.
Posted
Dear Nazli M,
We sincerely regret the SSD failure and extend our apologies for the difficulties you've encountered with our support team in seeking a resolution. We understand how the lack of resolution can impact your confidence our brand, and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. We would like to make your experience with us a better one.
Please email us at customerloyalty@asus.com and include the case number "N2507012098-0001" as a reference so that we can investigate this issue further. Maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
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Kshae Posted
Gorgeous graphics and high performance. You WILL need a laptop fan under it, as it runs hot.
SandraD Posted
I can not say enough about how much I love my new ASUS laptop.