See more imagesASUS - ROG Strix G16 (2025) 16" Nebula 2.5K 240Hz Gaming Laptop- Intel Core Ultra 9 275HX- 32GB DDR5- GeForce RTX 5070- 2TB SSD - Eclipse Gray
- Model:
- G615LP-XS97
- SKU:
- 6635276
Highly rated by customers for:
The laptop is generally very beautiful; despite being a gaming laptop, it doesn't lose its aesthetic appeal. The battery life surprised me; of course, it's not like a desktop laptop, but it lasts longer than other gaming laptops. The customizable settings make it great for adapting to any needs I might have.
Ok i got this laptop first thing when starting up light comes out from the corners. Also i changed the gpu setting on armor crate it showed major lines on start up i set gpu to regular settings it went back to normal I returned for exchange. High settings gpu doesn’t work absurd
PeterDee Posted
It sets up fast. The speed is very good. The graphics are good. The body looks solid. The mouse pad area is a little funky, though. Too sensitive to tap and mouse button down is one very small corner of the pad on either the left or right. The power adapter is a bit huge.
KOBAT Posted
This laptop is so strong like I got this 1 month ago and I didn't had any problem
JuliaK Posted
It is expensive, but runs simulations beautifully.
Onlyatbestbuy Posted
Orderd open box excellent condition i was so excited when it arrived soon as i powerd it up the screen was JACKED!! I returned it drove to the Razarblade store purchased the 18inch and im so glad i did all metal chassis unlike the plastic asus that lights up like a circus.
Posted
Dear Onlyatbestbuy ,
I'm sorry to hear that you received your device with broken screen. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. I understand that you have returned the unit for a replacement, but I will forward your feedback to the product team for review. If you have any general or technical questions, send us an email at customerloyalty@asus.com. Please refer to this case number (N2510031209-0001) for us to better assist you. Thank you for choosing ASUS.
Best regards,
Schottky
ASUS Customer Loyalty US Support
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CatalinaD Posted
I bought this laptop about two months ago and it already started having serious issues. It constantly freezes, restarts on its own, and runs extremely slow. It seems like it came defective from the factory. I’ve tried everything, but it’s just not reliable. I definitely wouldn’t recommend it.
Posted
Dear CatalinaD,
Thank you for reaching out
We do understand your disappointment with this laptop and the inconvenience this may have caused if you started experiencing constant system freeze, auto-restart, and sloe system performance.
To resolve these problems, ensure Windows, drivers, BIOS, games and are up to date. Updates for this laptop are posted at: https://rog.asus.com/us/laptops/rog-strix/rog-strix-g16-2025/helpdesk_download/ . Additionally, if you are playing games or accessing web applications, ensure this laptop has access to an established router and internet service is working properly since this will affect system stability and performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.
If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
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