Customer Ratings & Reviews

My experience with the Bose sound system. It truly has the best sound quality of all the systems I have used. However, the only issue I am facing is with the ear plug comfort. I believe a behind-the-ear option would provide a more comfortable fit. Other than that, I love the product and am very satisfied with its performance.

The original pair went on sale 24 hours after I placed the order. Best Buy was great and matched the price. There was alot of static when making a phone call. I returned them and upgraded to the newest model; the sound is better, but they are not for taking phone calls. However, the quality of music is better than that of my AirPods.

I was a former Beats Studio+ user and the audio quality is what stands out. The shape of the earbud and changeable silicone attachments make it more suited to the user ear shape. I haven’t had any issue with sound and noise cancellation working so far. The only thing for me that lacks is being able to see the battery percentage since you wouldn’t know when they will shut off.

I'm on my 4th set. The first pair lasted 2 years. The 2nd lasted 1 year. The 3rd lasted 1 week. And now on my 4th. The sound is great. The problem is that the phone capability are poor. They stop working. The first two on the receiver's end. The last set on my end. I hope this set will last!

Noise canceling is excellent. Best I have experienced from any earbud I own. They even give some of my headphones a run for their money. Comfort, stability in the ear, touch controls, wear sensing, multi-point connectivity, call clarity, and passthrough are all excellent. Musicality, in my opinion, is a mixed bag. Overall, these are excellent travel companions and business companions. Sound: The Bose QuietComfort Ultra Gen 2 are not what I would consider an audiophile earbud. If pristine audio fidelity, body, texture, imaging, and detail are your primary drivers then the QuietComfort are not for you. I would describe standard two channel stereo performance as clear, flat, a bit lifeless at times, and bass can be muddy. The Bose app provides a three-band equalizer which allows some fine tuning for content. This does help make up for the vanilla flat presentation. The improvement is content dependent and may require additional adjustments as when you change musical genres. For example, I would not use the same EQ settings for Classical as I would for K-Pop. Immersive listening, on the other hand, is an experience. It is like MSG for the ears. There are two immersive modes: Still and Motion. Still assumes that the listener is sitting still or slowly swinging the head from side to side. Still simulates a pair of stereo speakers located at the front of a virtual room. As the listener swings his/her head from side to side so do the virtual speakers swing in unison around the listener’s head. Swing left and the speakers fill the right ear. Swing right and the speakers pan from right, through center, and to the left ear. Look straight head and the speakers recenter. Bob your head and sway from side to side and the musical sources act accordingly. It is a neat effect. Motion assumes that the listener is walking, running, or performing other activities. The sound field is cast in all directions as if the listener is in a wide-open space. This has the affect of an audible 360-degree bubble of sound around your head without virtual speakers anchored to any single position in the virtual space. The music is all around you all at once. And this bubble follows you where ever you go, whatever you do. Both the Still and Motion modes are impressive with what they do. The impact was like floating in my very own concert hall. It is very easy to get lost in the soundscape. However, there are a few downsides. First, detail, texture, and fidelity are sacrificed in order to virtualize, and dare I say, pressurize, the sound field. At the same time, certain frequencies are boosted to increase presence and impact. Second, as much as I enjoyed the immersive modes, I did found them fatiguing after about an hour. Finally, the immersive modes can be so saturating that reverting back to standard two-channel listening was like going from drinking a full bodied red wine to drinking water. It takes a few minutes for my ears to recalibrate. Overall, the experience is pleasing, enjoyable, and unique. Noise Canceling: Noise canceling depends on the environment. Assuming there is no music playing, the Bose QuietComfort Ultras do an excellent job of filtering out ambient background noise such as fans, road noise, wind noise, and anything else that is constant and consistent. They provide some benefit by compensating for variable noises such as shouting, cars racing down the road, sirens, honking horns, or someone listening to a loud TV in the next room. Combine music, or talk radio, with noise canceling and you are good to go in almost any environment. As a word of caution. Drowning out audible noise with music that active noise cancelation cannot compensate for could drive you to unreasonable sound levels in the ear. Love yourself, use good judgement, and protect your hearing. Now, I do not travel much so I cannot tell you how well or ill the Bose QuietComfort Ultra Gen 2s perform on an actual airplane. However, I do have a powerful 7.2.6 home theater system that can hit ambient cabin noise levels. I found some ambient cabin noise tracks on Apple Music. No joke! And cranked it in the home theater. At 80 DB, as measured using DBx app on my iPhone (see attached image), The Bose QuietComfort Ultra Gen 2, with no music playing, reduced the simulated cabin noise to a whisper. My two massive subwoofers were so loud that my chair was vibrating. What impressed me the most is that the Bose QuietComfort Ultra Gen 2 did not overcompensate, or overshoot the cancellation frequency and amplitude, for the bass like many other earbuds I have owned. A+ in my book! Because I could, I auditioned several other pairs of noise canceling earbuds and headsets that I own. They represent products across the price spectrum. My headsets came close but never achieved the same level of quiet ANC that the Bose QuietComfort Ultra Gen 2 was able to achieve. I am not saying that ANC was poor. Quite the opposite. ANC is quite excellent across products these days. What I am saying is that Bose’s ANC is the best I have ever used. Phone Calls: Phone is a mixed bag for me. Transmission, answering calls, adjusting volume with touch controls, pick up and hanging, and auto music shut off/restart all worked exactly as expected. The Bose QuietComfort Ultras just work. Voices, to me, didn’t have the intimacy characteristic that I have come to expect from earbuds or headphones that have phone functionality. I found this strange considering how natural hear through functionality is. Calls are clear for both caller and recipient. They just don’t sound front and center as one would experience with an in-person conversation. Bose App: The Bose app starts off with a great tutorial on how to get the most from the Bose QuietComfort Ultra Gen 2s. The app provides access to a 3 band EQ, multiple sound Modes, and allows for the assignment of touch gestures. The Modes can prove overwhelming due to the number of presets Bose provides, combination of locked and unlocked features, combination of immersion modes, etc… What Bose does not provide is the ability to build a custom mode from scratch. I would have preferred to build a custom mode for, say classical, with preset noise canceling or adaptive noise canceling, preset immersion, and preset EQ. However, there is enough variety that I ultimately settled on a few key Modes that I now cycle through. Overall, the app does not provide a tone of features but it does provide enough flexibility to get the most out of the Bose QuietComfort Ultra Gen 2. Touch Controls: Touch controls are easy, natural, fast, and responsive. Bose did an excellent job here. Conclusion: Overall, I like the Bose QuietComfort Ultras. They are not audiophile quality earbuds, but they are competitive for earbuds at this price point. They really shine with noise canceling, immersive audio, fit, comfort, and hear through. I currently have them connected via multi-point to my iPhone and iPad. They swap quickly and flawlessly between the two. The Bose QuietComfort Ultras wake up instantly when removed from their case and anytime I place them in my ears. They even verbally tell me how charge level and which devices they are connected to. Immersive modes are unique and fun. Best yet, they will not fall out of my ears during everyday movements such as moving, tilting my head, exercising, or head banging to my favorite rock band. And I tried very hard to force these from my ears through swinging my head, eating a meal, and banging my head to one side. My only real qualm with the Bose QuietComfort Ultra Gen 2 is the critical musical experience. Otherwise, these are excellent travel companions, gym buddies, and will even do great in a noisy office environment. Also, despite the slight weakness with caller voicing, these have already replaced my old, earlier this year, earbuds for phone calls due to their stability in ear, clear transmission, and good enough reception. I am very happy with the Bose QuietComfort Ultra Gen 2 and hope to get years of use out of them.

The Bose QuietComfort (or QC) Ultra 2s are a decent set of ear buds. These are earbuds designed more for people that aren't going to be as active as opposed to athletes. If you're looking for ear buds that are going to be just right for sitting down, relaxing listening to an audio book or simply to mute out those around you while reading, these are perfect. Though if you're going to up moving around in a fast paced environment or doing sports, these aren't going to be for you. When it comes to build quality, these fall in line with other high end ear buds. They are light, with a unique long design. While the ear buds themselves didn't feel low quality, the case was definitely on the line with it being a more hollow feeling case with a more flimsy lid. The case is also bigger than I expected, making it feel awkward in my pocket compared to other cases. The biggest drawback of these ear buds for me is the battery life. I believe its tied more to the noise cancellation than anything, but I couldn't get more than 3 hours out of these before they had to be charged. There were times when they were dead in an hour and a half. The case also doesn't appear to charge them to 100% either, at least according to the app. The case does seem to charge them back to full 2 times at least, so you can get almost a full days use out of them. I was hoping with the bigger case you'd get more charges out of it, but that isn't the case. Sound quality on these is pretty good. They distort a bit at the higher levels but where these things impressed me was the imitation of bass you can get from them. I say imitation because there is no real shake or vibration with them, but you can definitely hear the lows really well, in typical bose fashion. These are probably the best ear buds I've owned for bass. They don't get very loud though unfortunately. Even with the bass down and the mid/treble high, they aren't that loud, which is probably fine for your own ear health. The longer body on these translates into really easy to use touch controls. I never had a problem using the controls on these once I learned the shortcuts for them. They are responsive to touch and different shortcuts can be assigned based on the side. One issue I had with them was with the noise cancellation though. On previous ear buds I've used, I had no issue with noise cancellation outside of maybe the fan sound getting past them. With these, anytime there was a loud sound nearby (such as a door shutting) it would create the feeling of your ear about to pop on that side, then go away. It does a good job cancelling the noise, but it also makes sure you notice when there is a louder sound going on around. Overall, these are very good ear buds for relaxing. There are shortcomings though, but I feel they are of a nature that a firmware update should be able to take care of them

The earbuds must’ve come pre charged because within about an hour they were fully charged. They charge in their case, the case is compact , it could fit in a purse. I have the Bose app already so it was easy to connect them to the app. There aren’t a whole lot of settings in the app but I tried the treble boost & bass boost, I left the bass boost on, the sound was amazing & I have a wide range of music I like & it sounded great for all genres from Dua Lipa to Foo Fighters. I had the volume only halfway & it was quite loud! The controls are on the right side, tap to stop/start & slide to skip song or go back. Noise cancellation is pretty good , I could hear very light noise in the background. Range is fairly good too, I lost connection the first time I went outside & left my phone inside, I didn’t get very far before it cut out completely. I left my device outside & walked to the end of my driveway, which is pretty far from my house & stayed connected. Battery power dropped to 90% after 3 songs but remained at 90% after 10 songs. I connected to my iPhone instantly & thought I’d try connecting to my old iPod , nothing seems to want to pair with this anymore so I thought I’d give it a shot, it actually connected! I was very impressed! Happy I can use it with both devices. These are great but come with a hefty price tag. I also have small ears & with the small earpiece in , (they also come with medium & large), I found them a little bulky & they started to hurt my ears after about 20 minutes. Other than that they are awesome!

These are comfortable and seem fit in ear very well. The sound quality is fantastic! The noise canceling is the best I’ve ever used in an earbud and have owned several “higher end” brands. The only “downsides” I’ve experienced are the app to connect to the buds can be finicky and these do not charge wirelessly. If the app was more seamless and there was wireless charging, it would have been 5 stars.

Probably would give 5 stars, but one super minor issue, on startup a little computer lady mumbles some model number or something in your ear each time, which is annoying. Not very serious though. Sound quaility is good, but noise cancellation is great for ear buds. You cannot hear someone talking in a normal voice behind you. If you have other bose products, sound quality is similar, they sound good at all ranges from lows to highs but not amazing in any. Better bass than mose earbuds. If you put them on correctly by rotating them into your ear they fit suprisingly comfortably with no ear fatigue after an hour of wearing. If you are looking for good sound quality and great noise cancelation in an earbud, these are great for the price!

Outstanding sound, as usual, with Bose. This is the third pair of Ultra Earbuds I've owned. The first two were first gen, and the most current pair are second gen. They're built to last as I'm brutal on them in the gym. The only issue I have with Gen 2 is they've made some structural design changes making them slightly less secure when wearing them -- especially in active scenarios. I still highly recommend them, but prefer the fit of Gen 1.

These Bose QuietComfort Ultra 2nd‑gen earbuds have impressed me with their rich, balanced sound and truly powerful noise cancellation, which makes a big difference on flights and daily commutes. They’re comfortable enough to wear for long stretches and the different listening modes in the app are genuinely useful, but for the price I do wish the call quality was just a bit better compared with some other top options.

Good sound quality. Good bass, the only detail that sometimes falls out of my ears, but everything else is perfect.

The sound quality is excellent - that’s the big plus that makes these worthwhile. But there are some operational glitches. Sometimes when I put them in my ears, they keep changing from quiet to aware to immersive, and it just goes on a cycle where it keeps changing and speaking the word for each new setting, making them unusable in that state. To stop it you have to put them back in the case, then put them back in your ears. The app is also fussy. I have a Samsung tablet and it doesn’t want to use the main Bose app on that, it wants me to download a separate app for Bose earbuds. So I did, and it can’t find them. The regular Bose app works fine on my Pixel 9 phone. Then there is the need to get them adjusted right to your ears, so you will probably have to try the different ear cushions. No problem there, but when I position them for the best noise cancellation with the correct ear cushions, part of my ear covers up the microphone and people I am talking to on the phone can barely hear me. So I have to put them in a compromise position in my ears where I get OK noise cancellation yet can still use the microphone. Finally, Bose needs to have a setting in the app where you can turn off the touch control on the earbuds. Anytime I need to reposition them in my ears, by touching the earbuds i often cause them to hang up a call, pause the music, or change to a different audio setting. I would rather just control these things from the device and not have to worry about the earbuds changing something every time I touch them.

Great fit and customization with tips/wings where anyone should be able to make these comfortable. Audio quality is fantastic. Noise cancellation is class leading and honestly insane for a pair of earbuds. Transparency is good but not amazing. Few other products I’ve used are better there. Biggest issue I have is that when the right earbud is touched while in my ear it creates this weird reverb noise. Tried multiple different tips and adjusted how the buds sat in my ears, couldn’t fix this issue.

Sound quality is great but i feel as though it could be louder. Noise canceling is pretty amazing. Recently the battery life seems to be depreciating quickly as it does not stay charged. Ive had some connectivity issues and trouble consistently switching between my phone and computer. Usually requires me to completly shut off the headphones as the manual button on the side even tho it read backs the new source, i hear nothing.

Sound is excellent and the ANC is unmatched! Even though its a bit bulky, it is probably the most comfortable earbuds i have. Case could be smaller. And even though it has wireless charging case now, i find you have to put it on a sweet spot for it to charge properly.

There's not much to say about the sound other than it sound very good and the same goes for the noise cancellation capabilities. It really does a great job at reducing the sound for a quiet music experience. However, I specifically got these for the gym thinking they would stay in place. They did not. I adjusted them by doing the twisting method and that did not work. I have yet to try different size buds that come with the ear buds, but I doubt that will help. If it does, I will ensure to update this review. Overall, great sound and noise cancellation, but not when there's sweat and movement; as they begin to wiggle out and fall off.

I like the fit and the sound quality. The charging case now that it is charges wirelessly is a great improvement. I miss the ability to individually change the functions of the left vs. right earbud. I'd recommend this item for workouts as they stay in easily.

So far love them. They are great at canceling noise and sound is great. Only complaint is I have small ears and even with the smallest parts, it can be uncomfortable after a few hours. The color is also great. I chose these over new AirPods Pro, because I like better sound, but was told the mic isn’t that great (haven’t talked to someone with them yet). But I have other headphones I can use to talk on. Also, there a lot of complaints about connectivity but I learned with my other Bose over the head ones that having the app helps! I’ve never had them disconnect with the app.

Really good quality of sound, and the noise cancelling is incredible. Great for daily use and comfortable. Only complain is that they are a little uncomfortable for jogging, but great overall. Very recommended.