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Bose - QuietComfort Ultra (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds - White Smoke

Model: 896637-0020
SKU: 6628898
$249.00
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Specifications
  • Noise Cancelling (Active)
    Yes
    Sound Mode
    Stereo
    Connection Type
    Wireless
    Wireless Connectivity
    Bluetooth
    True Wireless
    Yes
    Maximum Wireless Range
    30 feet
  • Key Specs
    • Noise Cancelling (Active): true
    • Sound Mode: Stereo
    • Connection Type: Wireless
    • Wireless Connectivity: Bluetooth (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
    • True Wireless: true (These headphones not only lack wires between the device and headphones, they also lack wires between the headphones themselves. (true wireless is really only possible with in-ear headphones))
    • Maximum Wireless Range: 30 feet
    • Water Resistant: true (Resists some degree of water penetration.)
    • Built-In Microphone: true
    • Carrying Case: true
    • Headphone Fit: In-Ear
    • Battery Life: 6 hours (Battery life will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. As with all batteries, the maximum capacity of this battery will decrease with time and usage.)
    • Voice Assistant Built-in: No (A digital assistant built into the device that uses voice commands to answer questions and control smart devices.)
    • Ear Tip Sizes Included: Small, Medium, Large
  • General
    • Brand: Bose
    • Model Number: 896637-0020
    • Product Name: QuietComfort Ultra (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds
    • Color: White Smoke
    • Ear Tip Sizes Included: Small, Medium, Large
    • League/Association: Not Applicable
  • Audio
    • Noise Cancelling (Active): true
    • Sound Isolating: false
    • Environmental Noise Control: true (A technology that automatically or manually adjusts, or eliminates, ambient background sound to allow conversational voices to be heard clearer.)
    • Volume Limiting Function: false
    • Sound Mode: Stereo
  • Connectivity
    • Connection Type: Wireless
    • Wireless Connectivity: Bluetooth (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
    • True Wireless: true (These headphones not only lack wires between the device and headphones, they also lack wires between the headphones themselves. (true wireless is really only possible with in-ear headphones))
    • Maximum Wireless Range: 30 feet
    • Number Of Devices Connectable Simultaneously: 2
  • Features
    • Water Resistant: true (Resists some degree of water penetration.)
    • Waterproof: false (Designed or treated to be impervious to water in certain situations. Products are tested under controlled laboratory conditions and then assigned an Ingress Protection (IP) rating to denote the degree of protection from water ingress. The level of protection may decrease over time with natural wear of the product.)
    • Built-In Microphone: true
    • Carrying Case: true
    • Controls: Track selection, Volume
    • Body Metrics Measured: Not Applicable
    • Bone Conducting Technology: false
    • AI Translation: None (Artificial Intelligence (AI) can automatically translate some speech and text functions to allow for conversations with others even if you don’t speak the same language.)
  • Design
    • Headphone Fit: In-Ear
    • Style: Travel
  • Power
    • Rechargeable: true
    • Battery Life: 6 hours (Battery life will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. As with all batteries, the maximum capacity of this battery will decrease with time and usage.)
    • Charging Accessory Included: Case, Cable, Cable
    • Battery Life Provided by Charging Case: 18 hours
    • Charging Interface(s): USB, USB-C (The connection for transmitting power to charge the device.)
    • On/Off Switch: Automatic
  • Compatibility
    • Voice Assistant Built-in: No (A digital assistant built into the device that uses voice commands to answer questions and control smart devices.)
  • Dimensions
    • Product Height: 2.6 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
    • Product Width: 2.35 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
    • Product Length: 1.06 inches (The out of box length of the item. Length is measured as the longest dimension of the item.)
    • Product Weight: 0.164 pounds (The out of box weight of the item.)
  • Warranty
    • Warranty - Parts: 1 year
    • Warranty - Labor: 1 year
  • Other
    • UPC: 017817861076

When music means everything, there’s QuietComfort Ultra Earbuds (2nd Gen). Because every listen deserves premium, personalized audio, the best Bose in-ear noise cancellation, and an entirely seamless earbud experience — so you can feel all the feels with each song you play.

  • Heart-stopping sound with each play.: CustomTune technology analyzes your ears and adapts the sound and noise cancelling to their unique shape. The result? World-class noise cancellation and sound tailored to you for more goosebumps and bigger chills every time you press play.
  • World-class noise cancellation.: When all you want is music, there’s the best noise cancelling of any Bose earbud. And now it’s even better than before. ActiveSense technology automatically smooths spikes in surrounding sound, so even in Aware Mode distractions won’t get in the way.
  • Modes put you in the moment.: Tune all the way in to totally jam out with the full noise cancellation of Quiet Mode. Or keep on top of your surroundings in Aware Mode for full transparency. There’s also Immersion Mode that blends noise cancelling with Bose Immersive Audio for the realest listening experience.
  • Immersive Audio. Feel the real.: A must-have for anyone serious about sound, Bose Immersive Audio spatializes what you’re hearing by taking it out of your head and placing beyond your earbuds. It’s like listening from the acoustic sweet spot, where songs sound like the artist intended and movies have theater-like levels of depth and realism.
  • Fit? Check.: Focus on the beat — not your buds. Choose from nine combinations of eartips and stability bands to find the most secure, snug fit. The soft, umbrella-shaped tips seal off the opening of your ear to reduce outside noises. And stability bands hug the contours of your ears for a fit that won’t quit.
  • Calls count, too.: Stay in touch while you’re out with the clearest phone calls. Noise-rejecting mics focus on your voice and AI-based background noise suppression filters out your surroundings and wind so you can be heard and hear it all. Take calls with both or a single earbud, whatever works for you.
  • Keep the music playing.: Play for up to 6 hours in Quiet or Aware Mode (up to 4 hours with Immersive Audio).* Running short on power? The case itself holds up to three additional full charges,** and recharging it is now easier than ever with new wireless capabilities.
  • Hands-free, hassle-free switching.: Bluetooth multipoint offers seamless, uninterrupted listening. Switch between your phone, your laptop, and other devices with ease — all without missing a moment.
  • Stay connected.: Advanced Bluetooth connectivity offers a strong, continuous connection within 30 feet of your device.
  • Swipe, tap, touch to get into the music.: Play or pause music, change the volume, and switch tracks with simple touch controls right on the earbuds themselves. You can even answer calls and cycle through modes, all without ever taking out your phone.
  • Control everything in the Bose app.: Take personalization to another level in the Bose app. Create a Custom Mode (such as combining Aware Mode and Immersive Audio) or use Adjustable EQ settings to dial in the sound. Control bass, mid-range, and treble levels as you go. The app also lets you check the battery life of your earbuds and case, customize a shortcut, and manage connected devices.
  • Heart-stopping sound with each play.: CustomTune technology analyzes your ears and adapts the sound and noise cancelling to their unique shape. The result? World-class noise cancellation and sound tailored to you for more goosebumps and bigger chills every time you press play.
  • World-class noise cancellation.: When all you want is music, there’s the best noise cancelling of any Bose earbud. And now it’s even better than before. ActiveSense technology automatically smooths spikes in surrounding sound, so even in Aware Mode distractions won’t get in the way.
  • Modes put you in the moment.: Tune all the way in to totally jam out with the full noise cancellation of Quiet Mode. Or keep on top of your surroundings in Aware Mode for full transparency. There’s also Immersion Mode that blends noise cancelling with Bose Immersive Audio for the realest listening experience.
  • Immersive Audio. Feel the real.: A must-have for anyone serious about sound, Bose Immersive Audio spatializes what you’re hearing by taking it out of your head and placing beyond your earbuds. It’s like listening from the acoustic sweet spot, where songs sound like the artist intended and movies have theater-like levels of depth and realism.
  • Fit? Check.: Focus on the beat — not your buds. Choose from nine combinations of eartips and stability bands to find the most secure, snug fit. The soft, umbrella-shaped tips seal off the opening of your ear to reduce outside noises. And stability bands hug the contours of your ears for a fit that won’t quit.
  • Calls count, too.: Stay in touch while you’re out with the clearest phone calls. Noise-rejecting mics focus on your voice and AI-based background noise suppression filters out your surroundings and wind so you can be heard and hear it all. Take calls with both or a single earbud, whatever works for you.
  • Keep the music playing.: Play for up to 6 hours in Quiet or Aware Mode (up to 4 hours with Immersive Audio).* Running short on power? The case itself holds up to three additional full charges,** and recharging it is now easier than ever with new wireless capabilities.
  • Hands-free, hassle-free switching.: Bluetooth multipoint offers seamless, uninterrupted listening. Switch between your phone, your laptop, and other devices with ease — all without missing a moment.
  • Stay connected.: Advanced Bluetooth connectivity offers a strong, continuous connection within 30 feet of your device.
  • Swipe, tap, touch to get into the music.: Play or pause music, change the volume, and switch tracks with simple touch controls right on the earbuds themselves. You can even answer calls and cycle through modes, all without ever taking out your phone.
  • Control everything in the Bose app.: Take personalization to another level in the Bose app. Create a Custom Mode (such as combining Aware Mode and Immersive Audio) or use Adjustable EQ settings to dial in the sound. Control bass, mid-range, and treble levels as you go. The app also lets you check the battery life of your earbuds and case, customize a shortcut, and manage connected devices.
Whats Included
  • 2 Bose QuietComfort Ultra Earbuds (2nd Gen)
  • Bose Fit Kit: 3 pairs of eartips (small, medium, large), and 3 pairs of stability bands (small, medium, large)
  • Charging case
  • USB-C (A to C) cable (12")
  • Safety Sheet
  • 2 Bose QuietComfort Ultra Earbuds (2nd Gen)
  • Bose Fit Kit: 3 pairs of eartips (small, medium, large), and 3 pairs of stability bands (small, medium, large)
  • Charging case
  • USB-C (A to C) cable (12")
  • Safety Sheet
Disclaimers
  • * Testing conducted by Bose with active noise cancelling on and audio playback at a loudness of 75dBSPL. Battery life varies based on settings and usage.
  • ** Testing conducted by Bose by counting cycles of inserting battery-depleted earbuds into a fully charged case and charging to 100%, then resuming audio playback at a loudness of 75dBSPL until battery depletion.
  • *** Testing conducted by Bose by inserting earbuds with battery depleted into a fully charged case and charging earbuds for 20 minutes, then resuming audio playback at a loudness of 75dBSPL with active noise cancelling on and Immersive Audio off. Battery life varies based on settings and usage.
  • Bose, ActiveSense, CustomTune, QC, and QuietComfort are trademarks of Bose Corporation.
  • The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Bose Corporation is under license.
  • * Testing conducted by Bose with active noise cancelling on and audio playback at a loudness of 75dBSPL. Battery life varies based on settings and usage.
  • ** Testing conducted by Bose by counting cycles of inserting battery-depleted earbuds into a fully charged case and charging to 100%, then resuming audio playback at a loudness of 75dBSPL until battery depletion.
  • *** Testing conducted by Bose by inserting earbuds with battery depleted into a fully charged case and charging earbuds for 20 minutes, then resuming audio playback at a loudness of 75dBSPL with active noise cancelling on and Immersive Audio off. Battery life varies based on settings and usage.
  • Bose, ActiveSense, CustomTune, QC, and QuietComfort are trademarks of Bose Corporation.
  • The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Bose Corporation is under license.

Q: Can these be used as hearing aids?

A: Hi there, thanks for your question. The Bose QuietComfort Ultra Earbuds (2nd Gen) are not designed to function as hearing aids.

Q: Can these ear buds be used individually for phone calls? Or does only one ear buds have a built in microphone (and if so, which side has the built in microphone?) Thanks

A: Hello! Absolutely! Each earbud has four built-in microphones, so you’re free to use either one on its own for calls. The mics are designed to pick up your voice clearly while reducing background noise, giving you flexibility and great call quality even when using just one earbud. We’re glad you’re exploring all the great features of your QuietComfort Ultra Earbuds (2nd Gen) if you need help with setup or tips for clearer calls, we’re always here to support you, here's the link to contact our customer support team: https://bose.life/contactus Thank you for considering Bose!

Q: Can these be used on airplane to watch movies provided by the airline ?

A: Yes, the Bose QuietComfort Ultra (2nd Gen) headphones can be used on airplanes to watch movies provided by the airline. You can connect them using the included 2.5mm-to-3.5mm audio cable, which is the most reliable option for in-flight entertainment systems. Some airlines also support Bluetooth pairing, but it’s best to check with the airline beforehand.

Q: Is this compatible with Samsung 24

A: Yes... thats what i have

Q: can this divice be track with your iphone yes o no thanks

A: No, only Apple products will support that function.

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Pros for Bose - QuietComfort Ultra (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds - White Smoke
Sound Quality, Comfort, Fit, Battery Life, DesignSound Quality, Comfort, Battery Life, Fit, ConnectivitySound Quality, Comfort, Battery Life, Fit, DesignSound Quality, Battery Life, Comfort, Fit, Bass
Cons for Bose - QuietComfort Ultra (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds - White Smoke
Control SchemeDesignTouch ControlsThere were no cons for this product

Specs

Reviews

Customers are saying

Customers frequently mention the great sound quality and the extremely comfortable fit of the QuietComfort Ultra earbuds, making them suitable for extended use. Many users also appreciate the fantastic battery life and the perfect fit in their ears. The unique long design and instant connectivity with iPhones are additional positive aspects noted by customers.

This summary was generated by AI based on customer reviews.

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    Big upgrade over the Gen 1’s

    Highly enjoy these earbuds. I did recently purchase the AirPods Pro 3’s mainly for gym workouts and the talk to transparency mode. I love the Ultra Quiet comfort Gen 2’s for home use (even though they would be great for the gym too). They lay flat in the ear so if you fall asleep on your pillow it won’t bother your ear at all. The sound quality edges out the airpod pro 3’s with better bass and more natural sounds. They are super comfortable in the ears, more than the air pod pro 3’s! They hold into your ear during intense workouts better too. They look great too. I have the desert gold and they look dope. Not too blingy at all. More of a subtle dark gold color with matte black background. The case has gold specks in it which I thought was a nice touch. The immersion mode is just like apples. The ANC is great and hard to say it’s better or worse than the Air Pod Pro 3’s too. If Bose has an update for the ultra quiet gen 2’s that give it talk to transparency mode, then I’ll say the Bose will edge out the air pod pro 3’s marginally in all categories.

    This review is from Bose - QuietComfort Ultra (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds - Desert Gold

    Posted by Josh

  • Rated 5 out of 5 stars

    Amazing earbuds

    Very nice earbuds with great sound quality and noice cancellation . Fits very well in ears and doesnt fall off easily . Battery charge is also very good . I dont use heavily but still only charged once till date when got it new which is impressive . Tad heavier than Airpods pro but thats a happy tradeoff for the quality of sound . Also easily connects to my Iphone.

    This review is from Bose - QuietComfort Ultra (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds - Desert Gold

    Posted by ITGeek

  • Rated 5 out of 5 stars

    Amazing

    Bose is killing it with these new gen 2 products! I love loud music and these are the best ones I’ve tried. They may not look comfortable but surprisingly they feel super great! The battery life is insane too! I can listen to music for hours on end. I’ve had them for about a week and have yet to charge the case

    Posted by BrandonC

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