Cell Phone Services

If your smartphone has a crack in the glass or needs a new battery, you might be asking, “Where can I fix my phone?” Simply search for the nearest Best Buy to take care of your broken device. No matter where you purchased your phone, you can trust our skilled Geek Squad® Agents with your battery replacement or cracked screen repair. Whether you have a Samsung Galaxy or an iPhone, we only use genuine parts backed by each brand. This is especially important if your device is still under warranty. From fixing phone screens to replacing phone batteries, we’ll make it as good as new. Plus, we can perform Wi-Fi troubleshooting, diagnose software issues and help with operating system upgrades, if needed.

Maybe you’re wondering if your cell phone repair is covered under warranty. Most phones come with a limited warranty; that coverage can be extended with the purchase of Geek Squad Protection for cell phones. Additionally, you can save on the cost of smartphone repairs when you become a Best Buy Totaltech™ member.

To fix phone screens or complete other repairs, you first need to schedule an appointment. Next, if your phone will turn on, you’ll want to back it up to the cloud or your computer since some repairs require erasing data and turning off apps. Remember to have your password easily accessible to expedite the process. When your appointment time arrives, simply drop off your device. If all necessary parts are in stock and your device is not extensively damaged, repairs might be completed the same day – and in some cases, while you wait. When you’re in the store, be sure to check out durable cell phone cases and cell phone screen protectors for an extra layer of protection against bumps and drops. And keep in mind that we also feature Geek Squad services for other electronic devices. You can save time by scheduling an appointment for those items at the same time as your cracked phone repair.