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iPhone Service and Repair

We’re your place for Apple-authorized iPhone service and repairs

Same-day iPhone repair is available at all Best Buy stores 
Our Geek Squad® Agents are Apple-trained, so you can trust us with all your Apple devices at any Best Buy store near you.
Cell phone.

Get a select screen protector for $19.99 + installation included with an iPhone repair

In-store offer. Protector must be $29.99 or less.

Schedule your iPhone repair.

How much will it cost?

You won't pay more for Apple authorized service and repairs at Best Buy. Prices may vary depending on model and type of repair needed. Choose your iPhone to see a chart with typical repairs and pricing.

How long will it take?

We offer same-day service for iPhone screen repair. Simply schedule an appointment and bring in your iPhone.Please refer to same day iPhone repair in the disclaimer section For other repairs, your Agent will give you an initial estimate on how long it will take.

Where can I get my repair done?

Schedule an appointment and bring your iPhone to any Best Buy store near you. Apple repairs and same-day iPhone screen replacement are available at all Best Buy stores.Please refer to same day iPhone repair in the disclaimer section

Schedule an Appointment

iPhone family

Why have your repair done at Best Buy?

We are an Apple Authorized Service Provider. 

Our Agents are Apple-trained, so you can trust us with all your Apple devices, no matter where you bought them.  

We use genuine Apple parts    

We only use genuine Apple parts to deliver Apple-certified repairs, and only Apple-certified repairs are backed by Apple.

Convenient locations, all on your schedule

You won't pay more for Apple service and repairs at Best Buy than you would at any other Apple Authorized Service Provider. Apple repairs and same-day iPhone screen replacement are available at most Best Buy stores.*

Add AppleCare+ at the time of a repair

If you choose Geek Squad to repair your device, once it's back to working order, you can add AppleCare+ and get protection for peace of mind. Available on iPhone, Apple Watch, iPad, iPod, AirPods, Beats, Apple TV and HomePod.

Simply choose a monthly or one-time AppleCare+ payment option when you pick up your repaired device at the store.*

Learn how to schedule an appointment
to get your Apple device serviced or repaired.

Discover the newest innovations for iPhone, iPad, Mac, Apple Watch and more.   

Service and support from the people who know your products best.    

My Best Buy Total™ members get 24/7 Geek Squad® tech support, exclusive prices and protection plans including AppleCare+.
Exclusions, terms and conditions apply.

iPhone repair at Best Buy.

Apple-authorized iPhone screen repair and battery replacement

If you’re looking for an iPhone repair near you, bring your device to Best Buy. No matter where you purchased your iPhone, you can trust our Apple-trained agents with all your iPhone repairs. As a full-service Apple Authorized Service Provider, we only use genuine Apple parts so the repair is backed by Apple. Our expert Geek Squad® Agents can fix iPhones with screen damage or problems with the camera or audio components, and they can make other general repairs. Plus, we can perform Wi-Fi troubleshooting, diagnose software issues, help with operating system upgrades and complete vibe motor replacement, if needed. Whether you have the latest iPhone or an older model, bring in your cracked iPhone screen and we’ll make it as good as new with iPhone glass repair service.

Get the most out of your Apple iPhone repairs

You may be wondering if your broken iPhone screen, iPhone battery replacement or other Apple iPhone repair is covered under warranty. Every iPhone comes with complimentary telephone technical support and a limited warranty from Apple. That coverage can be extended for up to two additional years with the purchase of AppleCare+, which can be acquired when you purchase your iPhone or for a limited time thereafter. Additionally, you can save on the cost of iPhone screen repairs when you become a My Best Buy Total™ member.

However, even without a membership, anyone with an iPhone 7 model or newer can get same-day Apple iPhone screen repairs at a nearby Best Buy location with a few easy steps. First, reserve a repair appointment. Next, if your iOS device will turn on, you’ll want to back it up to iCloud or your MacBook since some iPhone repairs require erasing data and turning off apps such as Find My iPhone. Remember to have your Apple ID easily accessible to expedite the process, especially if you need us to fix an iPhone that won’t power on. When your appointment time arrives, simply drop off your iPhone. If all necessary parts are in stock and your device is not extensively damaged, repairs can usually be completed the same day, and even while you wait in some cases. Not only do we professionally fix iPhones, but we also provide iPad repairs, Apple Watch repairs and Mac repairs. You can schedule an appointment for those devices at the same time for added convenience in your busy day. 

Disclosures.

Same-day repair

*Same-day repair excludes Mac or iPad hardware repairs. Same-day repair for iPhone 6s and newer is available at all Best Buy stores. Appointment required. Most repairs will be completed same-day if all necessary parts are in stock and device is not extensively damaged. Certain repairs may require a longer mail-in exchange process.

Adding Applecare+ at time of repair

*Device must have been purchased within two years of repair date. Coverage only applies for future repairs. Terms and Conditions apply.

Same service and repair prices

*We will price match Apple service and repair costs of any Apple Authorized Service Provider. Prices will vary depending on the model and type of repair needed.