What is Partner+?

Partner+ is a program that lets brands on any platform, like Shopify, Salesforce and Oracle NetSuite, connect to Partner+ APIs to take advantage of Best Buy’s fulfillment capabilities, including:

Buy Online, Pick Up In Store (BOPIS) orders ready in as fast as one hour
Parcel shipping delivery as soon as same day
Home delivery fulfillment, including delivery drop-off and installation, as soon as next day

What you can expect

Partner+ brands unlock fast fulfillment options, easy returns and other capabilities for their customers, driving D2C channel growth through increased conversion and improved customer experiences.

On average, brands can experience a site conversion increase of 1.5x to 3x.
Brands see an average of up to a 300-bps increase in NPS for BOPIS orders vs. shipped orders.
Stronger and more collaborative partnerships between brands and Best Buy.

Partner+ integration steps

Get started

A kickoff meeting will be scheduled with our IT and cross-functional teams to review the APIs and get you set up in our testing environment.

Technical integration

We will define key features and customer flow and build the integration to reflect your design decisions.

Ready to launch

After end-to-end integration testing, we will launch the experience to customers.

How it works

Customer places an order on the brand’s site

When a customer places an order, the partner taps into Best Buy’s APIs to show the customer real-time product availability.

Order is transmitted to Best Buy

After customer checkout, the order is sent to Best Buy. Best Buy locates the product in its network and sends event updates via the APIs throughout the fulfillment process.

Customer pickup or delivery

Upon customer pickup or delivery, the partner will be charged a per-unit fulfillment fee. If the customer chooses to return the item, the partner will be notified via the APIs so they can refund the customer.